# myPBA

> Penang water bill management, reporting, and information app. (iPhone/iPad app by Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd..)

- Source: https://appshunter.io/ios/app/mypba/id1167552134 (this page in markdown: same URL + `.md`)
- Developer: [Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd.](https://appshunter.io/developer/1167552133)
- Category: Utilities, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 49 MB
- Languages: English
- Released: 2017-01-03
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mypba/id1167552134/reviews.md

## What is myPBA?

Reaching us has never been easier!

Introducing myPBA, PBA's mobile application for customers.
myPBA will allow you to:
- View your monthly Penang water bill and pay
- Add as many Penang water bills in a single account
- Reporting on water leakage, water supply matters and etc.
- Track status of reporting
- Water interruption notices
- Access to hundreds of plumber contacts around your area
- Learn useful tips on water savings
- Official media releases of PBAPP
- Access to news reports covered by various media
- Featured articles of PBAPP
- PBA Bulletin magazine
- Find out capacities of Penang's key dams
- List of PBAPP videos
- Locate the nearest PBAPP Customer Care Centres 
- Contact our customer service via multiple channels from within the app

Download now!

## Key features

- View and pay water bills
- Report water leakage and supply issues
- Track report status
- Receive water interruption notices
- Access plumber contacts
- Water saving tips
- Locate customer care centers

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/mypba/id1167552134/reviews.md

### 1/5 — Horrible app, inconvenient and useless

*2018-06-01*

Issues
1. The desktop version and the app are not related. User needs to register their accounts separately even it’s the same account.
2. The app requires 1 email address for 1 account. Which is worse than the desktop version, that requires user to have individual user names for each bill account.
3. No feedback or complaint available on the app. All inputs are required to email separately.

## Frequently asked questions about myPBA

### How do I pay my water bill with myPBA?

You can view your monthly Penang water bill directly within the myPBA app and proceed to pay it through the integrated payment options. The app allows you to add multiple Penang water bills to a single account for easier management.

### Can I report a water leak using myPBA?

Yes, myPBA enables you to report issues such as water leakage and water supply matters directly through the application. You can also track the status of your submitted reports within the app.

### Does myPBA provide information about water interruptions?

Yes, myPBA will notify you with water interruption notices. This ensures you are kept informed about any planned or unplanned disruptions to your water supply.

### Where can I find plumber contacts through myPBA?

The myPBA app provides access to a list of hundreds of plumber contacts located around your area. This feature helps you quickly find professional assistance when needed.

### What kind of water-saving information is available in myPBA?

myPBA offers useful tips and advice on water savings, helping you to conserve water and potentially reduce your bills. It also provides access to official media releases and news reports related to PBAPP.

### How can I contact customer service using myPBA?

You can contact PBA's customer service through multiple channels directly from within the myPBA app. This includes options to locate the nearest PBAPP Customer Care Centres.

### Is myPBA available on Android devices?

Based on the supported devices listed, myPBA is available for iPhone and iPad. It is not explicitly mentioned if it supports Android devices.

### How often is myPBA updated?

The latest version of myPBA is 4.1.2, and it was last updated on September 3, 2024. This indicates that the app is actively maintained and updated by the developer.

## Version history (last 5 releases)

### 4.1.2 — 2024-09-03

e-Invoicing Message Update

### 4.1.1 — 2024-08-09

e-Invoicing Registration

### 4.1.0 — 2024-07-31

- Stability fixes
- View account statement
- View copy bill
- View water consumption history

### 4.0.3 — 2024-03-15

- Update latest water tariff

### 4.0.2 — 2023-03-29

- Updated latest water tariff table
- Other minor improvements

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## More apps by Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd.

- [myPBAPortal](https://appshunter.io/ios/app/mypbaportal/id1568975828)
- [eZ-Medical](https://appshunter.io/ios/app/ez-medical/id1598056636)

All apps by Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd.: https://appshunter.io/developer/1167552133

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*