# myPennMedicine > Secure mobile access to personal medical records and communication with care teams. (iPhone/iPad app by The Trustees of the University of Pennsylvania.) - Source: https://appshunter.io/ios/app/mypennmedicine/id1440687165 (this page in markdown: same URL + `.md`) - Developer: [The Trustees of the University of Pennsylvania](https://appshunter.io/developer/1227329498) - Category: Medical - Price: Free - Rating: 4.70/5 from 4,416 App Store ratings · 225 written reviews indexed - Age rating: 17+ - Requires: iOS 18.0 · 188 MB - Languages: American English - Released: 2019-01-29 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mypennmedicine/id1440687165/reviews.md ## What is myPennMedicine? The myPennMedicine app offers Penn Medicine patients easy, secure access to your personal medical records. An on-the-go connection to the information you need most: test results, referrals, prescribed medications and refill requests, appointment scheduling and more including syncing your Apple Health compatible tracking device to myPennMedicine. You can also communicate with your care team through secure messaging in the myPennMedicine app. Learn more at myPennMedicine.org. Penn Medicine hospitals are ranked among the top hospitals in the country by U.S. News & World Report and recognized as among the Philadelphia region’s best health care. Learn more at PennMedicine.org. ## Key features - Access medical records - View test results - Manage prescriptions - Schedule appointments - Secure messaging - Sync health data ## What do users think of myPennMedicine? Overall sentiment: positive **Pros** - 👍 Convenient access to medical records - 🚀 Easy communication with care team - 📊 Comprehensive medical information - 🗓️ Helpful for scheduling appointments - 💳 Ability to manage billing and payments **Cons** - 🐛 Scheduling issues and appointment unavailability - 🔍 Difficulty finding information or navigating the app - ⏱️ Slow response times from care team - 🔒 Potential security concerns - 💰 Billing and payment problems **Commonly reported bugs** - Scheduling app functionality not working - Incorrect or missing medical information - Login and account issues - Compatibility problems with older devices **Most requested features** - Improve scheduling functionality - Enhance user interface and navigation - Faster response times from care team - Strengthen security measures - Streamline billing and payment processes ## Recent user reviews (10 of 225) All indexed reviews: https://appshunter.io/ios/app/mypennmedicine/id1440687165/reviews.md ### 5/5 — Professional *2026-08-11, version 11.8.3* I enjoy using the app I get all my appointments and medication updates and all my lab results on time without me having to worry about what’s going on with my Health ### 3/5 — Visible *2026-07-28, version 11.8.3* Documents and Orders should be FRONT Page. This is an option that should be easily accessible to all. Often times when you’re logging in here yes it may be to make contact with the Care team but primarily it’s for Paperwork. ### 5/5 — PennMed MyChart is great…but *2026-07-28, version 11.8.3* I have used MyChart in a different state for many years now. The app and information is top notch. Since moving to PA, I haven’t had that level of coordination with any of my doctors. I’m thankful that PennMed has adopted this app. We are only in the first month since it rolled out, but it appears that some of my doctors have been unable to view or add notes specific to my account. So some of my doctors are linked to the MyChart app, but some are not. Yet all of my doctors are PennMed. Once that gets ironed out, I am looking forward to how this organizes my visits. ### 5/5 — Review *2026-07-27, version 11.8.3* This app is the easy to navigate. Very convenient. My Drs get back to me right away. Don’t have to worry about forgetting my Drs appts. Has everything I would need in this app. ### 5/5 — Penn health App made simple *2026-07-21, version 11.7.4* I have used many health provider apps in the past, but I can honestly tell you that this one is the most intuitive and easy to use application for your health in a centralized location. We make our health a priority in our household and using this application makes scheduling appointments, asking questions, requesting medication’s, etc, the simplest health tech application we have used. Excellent job!!! ### 1/5 — Review *2026-07-20, version 11.7.4* This site is terrible! I can never get in. Something is always wrong while signing in. The couple of times I was able to get in the information wasn’t correct or hadn’t been updated. ### 5/5 — Good faith *2026-07-16, version 11.7.4* The myPennMedicine app has been very helpful to me. It make my life that much easier being sick when I can communicate with my team accessibilily without delay. The only thing that I can see that needs improvement is the turnover time to get a response and it can be a little difficult to find the specialist I need to see and make appointments with. Other than that the app is great. ### 3/5 — Stopped working *2026-07-13, version 11.7.4* The app was fine, but now I get a “Network connection required” error every time. I can’t log in. Changing various phone settings hasn’t fixed it. It’s the only app that gives me that error. ### 1/5 — IT’S BASICALLY USELESS *2026-07-10, version 11.7.4* I am extremely frustrated with the transition to MyChart for Doylestown Health. Since the change, I have lost access to many of the features I relied on every day. I can no longer access old messages, request prescription refills, send messages to my providers, or review information from previous appointments. MyChart has essentially become unusable for me. To make matters worse, my Care Team is incorrect. The only physician listed is a doctor in Philadelphia whom I saw once and who was not even the correct physician for that appointment. None of my actual Doylestown providers appear, making it impossible for me to contact them through the portal. I have spoken with multiple people about this issue and was told that providers will not appear on my Care Team until after I have an appointment with them. That explanation makes no sense. Some of my specialists are only seen once a year. If I have a question between annual visits, how am I supposed to contact them? The portal should allow patients to communicate with their established providers regardless of when their next appointment is scheduled. Additionally, I had an appointment with one of my Doylestown providers last week, and that physician still does not appear on my Care Team. That directly contradicts what I was told, and it suggests there are significant problems with how this system is functioning. Another major concern is the loss of historical information. I depended heavily on the previous Doylestown patient portals to review old messages, appointment information, and other records. None of that appears to have transferred to MyChart. That information is important, especially for patients like me who have multiple specialists and several chronic medical conditions. Losing access to that history has been incredibly stressful. What makes this even more frustrating is that when I call my doctors’ offices, I am repeatedly told to request prescription refills or send messages through MyChart. I can’t do either because my providers are not available to me in the portal. At the same time, phone wait times have become extremely long, and prescription requests are being delayed because so many patients appear to be experiencing similar issues. I was genuinely excited about Penn Medicine’s transition to MyChart because I expected an improved experience with more functionality than the previous Doylestown portals. Instead, it has been the exact opposite. For me, this transition has resulted in fewer features, less access to my own medical information, and significantly more difficulty communicating with my healthcare providers. As someone who manages care with multiple physicians and ongoing health conditions, this situation has left me feeling anxious and unsupported. I hope Penn Medicine recognizes the significant impact these issues are having on patients and makes correcting them a priority. At a minimum, patients should have their complete Care Team accurately populated, access to historical portal messages and records, and the ability to message providers and request prescription refills without unnecessary barriers. I would appreciate a response explaining how these issues will be addressed and when patients can expect full functionality to be restored. ### 3/5 — 3737 Market St *2026-07-07, version 11.7.4* Reception lacks basic social skills & the 9th floor “Lab” techs are even WORSE ## Frequently asked questions about myPennMedicine ### What can I do with the myPennMedicine app? The myPennMedicine app allows you to securely access your personal medical records. You can view test results, manage prescribed medications and request refills, schedule appointments, and communicate with your care team through secure messaging. It also supports syncing data from Apple Health compatible tracking devices. ### Is the myPennMedicine app free to use? Yes, the myPennMedicine app is free to download and use for Penn Medicine patients. There are no in-app purchases or advertisements mentioned. ### What kind of information can I access in the app? You can access a variety of your personal medical information, including test results, referrals, and prescribed medications. You can also request prescription refills and view upcoming appointments. ### Can I communicate with my doctor through the app? Yes, the app provides a secure messaging feature that allows you to communicate directly with your care team. This ensures your health information remains private and protected. ### What devices are compatible with the myPennMedicine app? The app is designed for mobile use and is compatible with devices that can run the application. It also specifically mentions the ability to sync data from Apple Health compatible tracking devices. ## Version history (last 5 releases) ### 11.8.3 — 2026-07-22 Miscellaneous fixes and improvements. ### 11.7.4 — 2026-05-28 Miscellaneous fixes and improvements. ### 11.6.5 — 2026-04-01 Miscellaneous fixes and improvements. ### 11.6.4 — 2026-03-04 Miscellaneous fixes and improvements. ### 11.5.2 — 2025-10-01 Miscellaneous fixes and improvements. ## More apps by The Trustees of the University of Pennsylvania - [Penn Rescue](https://appshunter.io/ios/app/penn-rescue/id960517702) - [Penn Life Gained](https://appshunter.io/ios/app/penn-life-gained/id1291403800) - [Penn Radiology Meetings/Events](https://appshunter.io/ios/app/penn-radiology-meetingsevents/id1455673654) - [Penn Ditti](https://appshunter.io/ios/app/penn-ditti/id1555693534) All apps by The Trustees of the University of Pennsylvania: https://appshunter.io/developer/1227329498 ## Related topics [mypennmedicine](https://appshunter.io/ios/topics/mypennmedicine) · [upenn](https://appshunter.io/ios/topics/upenn) · [mychart penn medicine](https://appshunter.io/ios/topics/mychart-penn-medicine) · [doylestown health](https://appshunter.io/ios/topics/doylestown-health) · [upenn my chart](https://appshunter.io/ios/topics/upenn-my-chart) · [mychart by mypennmedicine](https://appshunter.io/ios/topics/mychart-by-mypennmedicine) · [mychart upenn](https://appshunter.io/ios/topics/mychart-upenn) · [lancaster general health](https://appshunter.io/ios/topics/lancaster-general-health) · [penn medicine my chart app](https://appshunter.io/ios/topics/penn-medicine-my-chart-app) · [lghealth](https://appshunter.io/ios/topics/lghealth) · [my lghealth](https://appshunter.io/ios/topics/my-lghealth) · [aultman hospital](https://appshunter.io/ios/topics/aultman-hospital) · [mychop](https://appshunter.io/ios/topics/mychop) · [penn state health ondemand](https://appshunter.io/ios/topics/penn-state-health-ondemand) · [penn state health portal](https://appshunter.io/ios/topics/penn-state-health-portal) · [my penn state health](https://appshunter.io/ios/topics/my-penn-state-health) · [penn](https://appshunter.io/ios/topics/penn) · [pa enrollment services](https://appshunter.io/ios/topics/pa-enrollment-services) · [my jefferson health](https://appshunter.io/ios/topics/my-jefferson-health) · [penn state health](https://appshunter.io/ios/topics/penn-state-health) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*