# myPhotoVault — Photo Storage Sharing & Backup > Unlimited original quality photo and video backup and sharing for Cricket customers. (iPhone/iPad app by Cricket Wireless, LLC.) - Source: https://appshunter.io/ios/app/myphotovault/id1463219700 (this page in markdown: same URL + `.md`) - Developer: [Cricket Wireless, LLC](https://appshunter.io/developer/626392757) - Category: Photo & Video, Utilities - Price: Free - Rating: 4.70/5 from 6,708 App Store ratings · 105 written reviews indexed - Age rating: 12+ - Requires: iOS 15.1 · 102 MB - Languages: American English - Released: 2019-08-07 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myphotovault/id1463219700/reviews.md ## What is myPhotoVault? Cricket myPhotoVault is just one of the premium benefits that comes with Cricket Protect Plus, Cricket $60 Supreme Unlimited and the Cricket $50 Smart Unlimited Rate Plans. With the Cricket myPhotoVault app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share. • Original quality: Cricket myPhotoVault app backs up photos and videos in original quality • Automatic: Seamless, automatic backup from your phone • Storage: Includes unlimited storage** • Speed: Upload speeds that won’t leave you lagging • Restore: Simply tap ‘Download’ to restore backed up items to your device • Share: Share your memories using SMS**, email, or social media of your choice • No Data Charges: No need to wait for a Wi-Fi connection. You can back up photos and videos without using your Cricket data plan. ** Download the Cricket myExpert app to call or chat with support expert for help with your phone, apps, and technology. *Cricket Protect Plus subscription required. **Storage size depends on subscription in Cricket Protect Plus. 20GB limitation on the size of each video that can be backed up and secured. **Messaging rates may apply. Data rates do not apply when on Cricket’s network. (Requires eligible Cricket data services. Excl. & restr. apply. Use subject to wireless service terms including those related to data speed.) ## Key features - Original quality backup - Automatic backup - Unlimited storage - Fast upload speeds - One-touch restore - Easy sharing - No data charges on Cricket network ## What do users think of myPhotoVault? Overall sentiment: neutral **Pros** - 🚀 Fast download/upload - 💡 Useful storage solution - 👍 Great service - 🔒 Secure photo storage **Cons** - 🐛 Glitchy/unstable app - ⏱️ Slow loading/syncing - 🔍 Limited accessibility - 💤 Poor customer support **Commonly reported bugs** - Photos not uploading/downloading properly - Unexplained storage plan changes - App crashes and freezes **Most requested features** - PC/web access to photos - Improved delete/organization features - Reliable syncing and backup ## Recent user reviews (10 of 105) All indexed reviews: https://appshunter.io/ios/app/myphotovault/id1463219700/reviews.md ### 4/5 — Needs Smart Search *2026-08-12, version 1.10.22* This just needs a smart search feature and the ability to tag people so you can easily find photos. The photos get buried in your entire photo backup and it makes it more difficult to find your specific photos compared to other apps. This is the only thing holding me back from buying the unlimited storage option. ### 4/5 — No *2026-07-30, version 1.10.22* No ### 5/5 — Add on *2026-07-28, version 1.10.22* Free dont forget to use it ### 5/5 — Bugs resolved *2026-07-14, version 1.10.22* I had a few issues with this app but the support channel was very helpful and resolved all of them. I was very upset by everything, but they made it right! I am a happy user again. ### 4/5 — Not backing up videos in background *2026-06-26, version 1.10.22* Have to open app once in awhile but free unlimited storage is great ### 1/5 — Bla *2026-06-11, version 1.10.22* Can’t get it to work ### 1/5 — Not working *2026-06-08, version 1.10.11* Saying backing up photos the circle still there doing nothing not backed up in 2 months already. ### 2/5 — Not all *2026-06-03, version 1.10.11* It’s not all the photos tho ### 1/5 — Photos are safe is a lie *2026-06-03, version 1.10.11* I downloaded a lot of photos to the vault as part of my access with cricket, which I have on autopay so it never lapsed. I was grossly misled in thinking my photos were safe after logging back in after an extended period of time to find all of my photos were gone. Talk about memories that I wanted to tuck away for awhile… so obviously the phone offloads the app. Log back in several months later to look for something and its ALL GONE. I write support asking WTH happened? I’m paying for this access as part of my bill. They said since I hadnt logged in within however many months, they get deleted and that I was emailed several times. Way to go with formatting emails that look and feel like SPAM and phishing attempts… as well as naming them under Asurion, which didnt click as MyPhotoVault. Grossly misleading and very disappointed. ### 5/5 — Ayuda *2026-05-28, version 1.10.11* Entro a la aplicación y me saca 😣 ## Frequently asked questions about myPhotoVault ### What does myPhotoVault do? myPhotoVault allows you to automatically back up and secure your photos and videos in their original quality. It also helps free up storage space on your device and enables easy sharing of your memories. ### How much storage does myPhotoVault offer? The app offers unlimited storage for photos and videos, provided you have a qualifying Cricket Protect Plus subscription or an eligible Cricket unlimited rate plan. There is a 1GB limitation on the size of individual videos that can be backed up. ### Is myPhotoVault free to use? myPhotoVault is a premium benefit included with specific Cricket Wireless plans, such as Cricket Protect Plus, Cricket $60 Supreme Unlimited, and Cricket $50 Smart Unlimited Rate Plans. Therefore, it is free to use for eligible subscribers. ### Can I use myPhotoVault without Wi-Fi? Yes, you can back up photos and videos without using your Cricket data plan. This means you do not need to wait for a Wi-Fi connection to secure your memories, as long as you are on Cricket's network. ### How do I get my photos back from myPhotoVault? Restoring your backed-up items is simple. You can just tap 'Download' within the app to restore your photos and videos back to your device. You can also share them directly via SMS, email, or your preferred social media platforms. ## Version history (last 5 releases) ### 1.10.34 — 2026-08-14 Fresh look. Smarter features. Same peace of mind. We've made it even easier to protect, manage, and enjoy your memories. • New Trash means accidental deletes don't have to be forever. • Fresh new app icon and updated look. • Dark Mode is finally here. Your eyes are welcome. • Better video viewing with landscape mode, playback controls, and loading progress. • We'll remember your folder selection every time you sign in. • Request an archive of your photos, right from the app. • App-wide polish, smoother performance, and more reliable backups. Update now for an even better myPhotoVault experience. ### 1.10.22 — 2026-06-10 A little smoother. A lot more reliable. We’ve been polishing things up behind the scenes. • More reliable and consistent background backups. • Tired of logging in again every couple of days? This update should take care of it. • Significantly faster video uploads. Get those videos of your kids and pets backed up faster than ever. • The app was crashing for some of you. We've fixed it now. • Swipe up in full screen view to see Photo Information. • Improved app polish and overall experience. Update now for a smoother, more dependable experience. ### 1.10.11 — 2026-05-10 All your photos are safe. We fixed an issue affecting some users that could make it look like photos were missing and a blank gallery was shown. Update now for a more dependable experience. ### 1.10.2 — 2026-04-29 This is a big one! • Back up important photos instantly with Manual Backup - no waiting needed. • Deleted something from the cloud? Upload it again, anytime. • Cancelled an upload? Retry it whenever you like. • Search by date to quickly find the moments you’re looking for • You can now temporarily pause backups anytime. • Rebuilt photo gallery with MUCH faster scrolling. Not a placebo. We promise. • Faster app launch so you can get in and get going • Bringing in photos from elsewhere? We now preserve their original capture date. • Use the app in a different language than your device. • See more photos at once with an updated grid (pinch zoom in if you like the larger grid) • Bug fixes for a more reliable experience • Rate us - we’d love to hear what you think Update now! ### 1.9.4 — 2026-02-10 Fresh improvements are here!   • The app was frustrating some of you by asking to login repeatedly. We took care of that!   • Yes… it took us a while :-), but you can now back up only camera photos and videos - so screenshots and downloads don’t clutter your cloud storage.   • We added support for device albums.   • We also expanded visual polish across the app.  Update now and keep your memories safe! ## Apps similar to myPhotoVault | App | Rating | Price | Category | | --- | --- | --- | --- | | [Merkury Smart](https://appshunter.io/ios/app/merkury-smart/id6444498218) | 4.7 (38,034) | Free | Photo & Video | | [Secret Photo Vault: Safe Files](https://appshunter.io/ios/app/secret-photo-vault-safe-files/id1532059142) | 4.5 (841) | Free | Photo & Video | | [Safe Lock - Hidden Photo Vault](https://appshunter.io/ios/app/safe-lock-hidden-photo-vault/id1195429570) | 4.8 (24,662) | Free | Photo & Video | | [Asurion Photos](https://appshunter.io/ios/app/asurion-photos/id1102912980) | 4.8 (6,251) | Free | Photo & Video | | [FreePrints Gifts – Fast & Easy](https://appshunter.io/ios/app/freeprints-gifts-fast-and-easy/id1483539370) | 4.9 (73,347) | Free | Photo & Video | | [Groupsy by Photobucket](https://appshunter.io/ios/app/groupsy-by-photobucket/id314439840) | 4.6 (3,860) | Free | Photo & Video | ## More apps by Cricket Wireless, LLC - [myCricket App](https://appshunter.io/ios/app/mycricket-app/id626392754) - [myExpert](https://appshunter.io/ios/app/myexpert/id1463204093) - [tryCricket by Cricket Wireless](https://appshunter.io/ios/app/trycricket-by-cricket-wireless/id1616533573) All apps by Cricket Wireless, LLC: https://appshunter.io/developer/626392757 ## Related topics [free photo storage](https://appshunter.io/ios/topics/free-photo-storage) · [cricket wireless](https://appshunter.io/ios/topics/cricket-wireless) · [my cricket wireless](https://appshunter.io/ios/topics/my-cricket-wireless) · [my vault](https://appshunter.io/ios/topics/my-vault) · [my-photos](https://appshunter.io/ios/topics/my-photos) · [my cricket app](https://appshunter.io/ios/topics/my-cricket-app) · [acculynx](https://appshunter.io/ios/topics/acculynx) · [mycricket](https://appshunter.io/ios/topics/mycricket) · [cricket wireless app](https://appshunter.io/ios/topics/cricket-wireless-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*