# myPlans Connect — user reviews

> 6 indexed App Store user reviews of myPlans Connect by Morneau Shepell, rated 1.73/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/myplans-connect/id639101059/reviews
- App overview in markdown: https://appshunter.io/ios/app/myplans-connect/id639101059.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 8

## Most critical reviews (6 lowest-rated)

### 1/5 — Will not let me sign on

*2026-03-31*

Sends the verification code and freezes. Tried to reset my phone, still unable to sign on.

### 1/5 — Pretty useless

*2025-11-06*

UPDATE Nov. 2025 : 
STILL USELESS for accessing the Reimbursement Center, yet it’s got a full page in my Open Enrollment booklet promoting  how wonderful it is. Well, I need someone to contact me, Please! 
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All I want from this app is to see the status of my reimbursement claim. Nope. That link does not work, I get an error message saying network connection has been lost. Then even trying to get app support, that link takes me to their generic webpage where I guess I’m expected to search for how to contact them. This app is a total waste of my time.

### 1/5 — Poor App

*2025-07-16*

No useful features or information compared to our old retirement plan

### 1/5 — Pretty useless

*2025-06-01*

All I want from this app is to see the status of my reimbursement claim. Nope. That link does not work, I get an error message saying network connection has been lost. Then even trying to get app support, that link takes me to their generic webpage where I guess I’m expected to search for how to contact them. This app is a total waste of my time.

### 1/5 — Mauvaise mise à jour

*2023-10-26, version 3.2.6*

Rien ne fonctionne depuis la dernière mise à jour!
L’app reste sur l’écran de chargement.

Grosse crap, car ça fait trop longtemps!!!!

### 5/5 — User experience

*2021-07-28, version 3.0.1*

Great, simple design and easy to navigate!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*