# MyPoints: Cashback Rewards — Shopping Deals & Take Surveys

> Earn rewards for shopping and taking surveys, redeemable for gift cards. (iPhone/iPad app by Prodege LLC.)

- Source: https://appshunter.io/ios/app/mypoints-cashback-rewards/id1443673716 (this page in markdown: same URL + `.md`)
- Developer: [Prodege LLC](https://appshunter.io/developer/579119695)
- Category: Lifestyle, Shopping
- Price: Free
- Rating: 4.20/5 from 6,155 App Store ratings · 167 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 80 MB
- Languages: American English
- Released: 2019-01-05
- Data updated: 2026-08-30
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/mypoints-cashback-rewards/id1443673716/reviews.md

## What is MyPoints?

Whether you want to shop at all your favorite retailers from the convenience of your phone or take surveys on the go, the MyPoints app has you covered. Find a fancy hotel or shop for a new pair of kicks at your favorite retailer. Shopping not your bag?  Like to share your opinion? Who doesn't? Share feedback on a variety of topics including movies, TV shows, shopping experiences and even new products and services. Reward yourself with great experiences as well as free gift cards!  Sign up today!

The MyPoints app is the perfect way to extend your earning opportunities wherever you go.

Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Shop at favorite retailers
- Take surveys on the go
- Find hotel deals
- Earn free gift cards
- Share opinions on products/services

## What do users think of MyPoints?

Overall sentiment: neutral

**Pros**

- 💰 Earn gift cards and cash
- 🎁 Variety of reward options
- ⏱️ Easy to earn points
- 👍 Good app overall

**Cons**

- 🐛 Inconsistent point tracking
- 🕰️ Long wait times for rewards
- 📤 Difficulty redeeming points
- 🤖 Poor customer support
- 🔒 Privacy and security concerns

**Commonly reported bugs**

- Surveys not working properly
- Receipts not being recognized
- App crashing or not functioning
- Account deactivation issues

**Most requested features**

- Improve point tracking and crediting
- Faster redemption and payout process
- Enhanced customer support and communication
- Better privacy and security measures

## Recent user reviews (10 of 167)

All indexed reviews: https://appshunter.io/ios/app/mypoints-cashback-rewards/id1443673716/reviews.md

### 5/5 — App

*2026-08-11, version 2.12*

Hello,
I can not open app

### 1/5 — No way to get any form of real help

*2026-07-10, version 2.11.1*

I’ve been trying to get help for weeks. I go to the activity, spend the time typing everything out, finding my receipt all over again, taking a photo, selecting the date, etc. to request help with an issue. I hit submit and it says it goes through, but literally every single time I receive no email and a ticket has never actually been made. This has occurred every single time (over 20 attempts) for three weeks. 
So the only thing I could do was find an old email where I got help, reply to that and literally beg and beg for help. All they have is AI now.. literally they just send the same exact 7 pre typed messages over and over and tell me to submit a ticket through the activity……. Well I do… it doesn’t work and does nothing. And just like the few replies here, all robot replies saying to reach out with those same instructions that literally don’t work. So there is literally NO way to get help. Can I please just get help with a receipt ? I don’t understand .

### 1/5 — Doesn’t connect

*2026-07-09, version 2.11.1*

I can’t sign into my mypoints account on the app, despite my using the same exact info I used in the web browser.

### 1/5 — Does not respond anymore

*2026-07-08, version 2.11.1*

This used to be a great app as you can see from all the recent reviews. I don’t know what happened but points are not being credited and contacting customer service is useless. My Points should at least let us know they are no longer in business or whatever the reason is so that we aren’t wasting our time with them

### 3/5 — Not a Good Survey Platform

*2026-06-02, version 2.11*

The surveys do not payout. There is always conveniently a glitch at the end of surveys when the finish button doesn’t work. I only recommend this platform for the coupons/ rebates. It can be very slow to reach the payout threshold.

### 1/5 — Awful Customer Service regarding my Points that just disappeared

*2026-05-29, version 2.10*

I had about 1800 points on my account when they suddenly disappeared and showed 0 for my balance. Customer service responded and they said the points didnt expire and they told me to log out and log back in. 

I did so but nothing changed so I contacted support again and the message told me they would get back to me WITHIN 30 days. 

Every other attempt to contact them to recover my missing points has been wasted for nothing. 

Do not waste your time or your resources using this lackluster app as if something goes wrong, support will not help you.

### 1/5 — Scam

*2026-05-14, version 2.10*

Tried to claim over $20 worth of points and they deactivated my account. What an absolute joke.

### 1/5 — Doesn’t Work Anymore

*2026-05-12, version 2.10*

This app used to work great, until I changed my password. I filed a support request and after several emails it still does not work. I have given up and will delete it for the fourth time.

### 1/5 — Fix the issue

*2026-05-02, version 2.10*

What is going on. How many tickets have to be submitted to get something fixed. TrueX videos had not worked for a month. It directs you back to the discover page. You took away our ability to see our open tickets, you’ve made it impossible to contact you. You have no online presence AT ALL.  Have you seen the complaints on your social media! Fix the surveys how many bit labs & poll fish surveys am I going to be scammed out of. I’m due the points for completed surveys that don’t credit. Don’t tell me to put a ticket in. You insult us by not giving us credit. I’m a long time mypoints member 18yrs to be exact! Please fix this!

### 2/5 — Games not recording

*2026-04-01, version 2.9*

I’ve been a MyPoints user for over 25 years. I’ve always had good things to say about it and this year I started using the games to earn points. I’ve discovered several fun new games that I’m stuck with after getting the awards. While I have one game currently recording MyPoints credit, three other games I’ve downloaded are not registering with MyPoints and they will not let me submit a Help request until seven days are up. By then I will have missed out on the earliest timed awards from these games. 
We need a more robust game infrastructure and way to flag problems.

## Frequently asked questions about MyPoints

### What does the MyPoints app do?

The MyPoints app allows users to earn rewards by shopping at their favorite retailers and by taking surveys. You can find deals on hotels and fashion, and share your opinions on various topics to earn points.

### How can I earn rewards with MyPoints?

You can earn rewards by shopping through the app at a wide range of retailers, or by participating in surveys where you share your feedback on products, services, movies, and more. These activities earn you points that can be redeemed.

### What can I redeem my points for?

Your earned points can be redeemed for free gift cards to various retailers. This allows you to get value back on your online shopping and survey participation.

### Is the MyPoints app free to use?

Yes, the MyPoints app is free to download and use. The app is supported by advertisements, which is how it generates revenue while offering rewards to users.

### What are the common use cases for MyPoints?

Common use cases include earning cashback on everyday online purchases, finding discounts on hotels and fashion, and earning extra money or gift cards by completing surveys in your spare time.

## Version history (last 5 releases)

### 2.12 — 2026-07-29

We've been working hard to make MyPoints app even better by fixing a number of issues under the hood. Upgrade now to get a more stable, faster MyPoints app.

What's New:
* Bug fixes and optimizations

### 2.11.1 — 2026-06-30

We've been working hard to make MyPoints app even better by fixing a number of issues under the hood. Upgrade now to get a more stable, faster MyPoints app.

What's New:
* Bug fixes and optimizations

### 2.11 — 2026-05-29

We've been working hard to make MyPoints app even better by fixing a number of issues under the hood. Upgrade now to get a more stable, faster MyPoints app.

What's New:
* Bug fixes and optimizations

### 2.10 — 2026-04-15

We've been working hard to make MyPoints app even better by fixing a number of issues under the hood. Upgrade now to get a more stable, faster MyPoints app.

What's New:
* Bug fixes and optimizations

### 2.9 — 2025-09-08

We've been working hard to make MyPoints app even better by fixing a number of issues under the hood. Upgrade now to get a more stable, faster MyPoints app.

What's New:
* New ways to earn PTS
* Bug fixes and optimizations

## Apps similar to MyPoints

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Google Opinion Rewards](https://appshunter.io/ios/app/google-opinion-rewards/id1227019728) | 4.7 (210,343) | Free | Lifestyle |
| [Jagger: Surveys & Rewards](https://appshunter.io/ios/app/jagger-surveys-and-rewards/id1575332100) | 4.6 (1,000) | Free | Lifestyle |
| [Swagbucks: Surveys for Money](https://appshunter.io/ios/app/swagbucks-surveys-for-money/id640439547) | 4.4 (147,725) | Free | Lifestyle |
| [MSR \| Turn Data Into Rewards](https://appshunter.io/ios/app/msr-turn-data-into-rewards/id1450536498) | 4.5 (5,584) | Free | Lifestyle |
| [Surveymonkey Rewards](https://appshunter.io/ios/app/surveymonkey-rewards/id1376880637) | 4.7 (24,512) | Free | Lifestyle |
| [Eureka: Earn money for surveys](https://appshunter.io/ios/app/eureka-earn-money-for-surveys/id1466346433) | 4.7 (570,834) | Free | Lifestyle |

## More apps by Prodege LLC

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All apps by Prodege LLC: https://appshunter.io/developer/579119695

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*