# MyPompeii — Pompeii Archaeological Park

> Official app for planning and exploring the Pompeii Archaeological Park. (iPhone/iPad app by Parco Archeologico di Pompei.)

- Source: https://appshunter.io/ios/app/mypompeii/id1519515140 (this page in markdown: same URL + `.md`)
- Developer: [Parco Archeologico di Pompei](https://appshunter.io/developer/1519515142)
- Category: Education, Travel
- Price: Free
- Rating: 1.00/5 from 3 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 80 MB
- Languages: American English
- Released: 2020-07-02
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mypompeii/id1519515140/reviews.md

## What is MyPompeii?

Do you want to organize your visit to the Archaeological Park of Pompeii and discover all the contents dedicated to you and the points of interest? Download MyPompeii, the official app of the Pompeii Archaeological Park

How to log in.
You can access the application without a ticket and discover all the points of interest in Pompeii.
By accessing the application with a ticket, you will be able to take advantage of additional content. In this case, you will be able to access:

• By scanning the QR Code or the barcode shown on the ticket
• Manually enter the order number shown on your ticket

Application functionality by signing in without a ticket.
The Map feature allows you to discover all the points of interest that make the Archaeological Park of Pompeii one of the most important UNESCO World Heritage sites. For each point of interest, you will find descriptions, visiting hours, images, and much more. Within the map, there is an area dedicated to the services and facilities available within the Park.
In the Exhibitions and Routes feature you will find our suggestions for visits, such as dedicated exhibitions and routes.


Application functionality by signing in with a ticket.
All information about your visit will be available within the application, for example, the QR Codes associated with your ticket.
The Map functionality will propose the tour with all the points of interest that can be visited within Pompeii. For each point of interest, you will find audioguides designed for adults and children, descriptions, visiting hours, images, and much more. Within the map, there is an area dedicated to the services and facilities available within the Park.
In the Explore area of the map, you can discover all the points of interest that make the Archaeological Park of Pompeii one of the UNESCO World Heritage sites.
We are always ready to improve, through the Feedbacks section you can let us know your opinion on your experience in Pompeii.

## Key features

- Interactive Park Map
- Points of Interest Details
- Audioguides (Adults & Children)
- Suggested Routes & Exhibitions
- Service & Facility Information
- Ticket Integration
- Feedback System

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/mypompeii/id1519515140/reviews.md

### 2/5 — Such bad audio guide

*2026-06-05*

The audio guide it looks like recorded in the bathroom. 
I give 2 starts because of the interactive map.

### 2/5 — Da fehlt noch was

*2026-05-04*

Es ist ungünstig, dass nicht klar aus der Karte in der App hervorgeht, welche Stationen mit Audioguide anzuschauen sind und welche nicht. 
Es wäre außerdem schön, wenn deutlich mehr Audioguide-Stationen vorhanden wären. 
Schließlich ist es schade, dass die ganzen genannten Zusatzinformationen über die App nicht abzurufen sind.

### 1/5 — Does not work

*2026-04-07*

App is buggy and doesn’t work in English.

### 1/5 — Kein Login möglich

*2026-04-03*

Es ist nicht möglich sich mit dem offiziellen Ticket einzuloggen. 
Fragt man ein Mitarbeiter, wird einem gesagt, dass die App nicht funktioniert .

### 1/5 — Catastrope Grande

*2026-03-29*

Die App „mypompi“ ist ein Paradebeispiel dafür, wie man mit den besten Absichten eine Besuchererfahrung systematisch zerstören kann – und das noch mit stilvoller Nonchalance.
Der Ticket‑Scan beginnt das Spektakel: Man hält sein Ticket brav vor die Kamera, die App zeigt eine Kameraansicht, ein bisschen Vibrieren, ein halbes Blinken – und dann der krönende Clou: „Order number not found“.  
Obwohl alles korrekt gescannt wurde und die Buchungsnummer klar lesbar war, war die App offenbar der Meinung, dass ich mir das Ticket nur ausgedacht hatte. Kein Hinweis, kein Hilfe-Menü, kein Vorschlag, wie man es vielleicht anders machen könnte – nur diese stoische, kalte Zeile, die jede Zuversicht im Keim erstickte.
Besonders charmant ist, dass der Audio‑Guide gar nicht existiert. Nicht „schlecht“, nicht „unvollständig“ – einfach nicht da. Man drückt auf das verheißungsvolle Symbol, sieht den Ladebildschirm kurz überlegen – und schon ist man wieder zurück beim Ausgangszustand: stille, einsame Suchen nach Inhalten, die offenbar noch in der Ideenphase des Programmierteams gefangen sind.
Die Karte wiederum scheint einem alten Pausen‑Kunstprojekt entsprungen zu sein, das aus Versehen in die Endversion geraten ist. Sie ist so schlecht umgesetzt, dass sie nicht hilft, sondern zusätzlich verwirrt: Punkte verschwinden, Wege sind nicht sichtbar, Orientierungspunkte fehlen – man fühlt sich, als würde man mit einem blinden Kompass durch ein Labyrinth navigieren.
Für eine App, die eigentlich erleb- und erleichtern soll, ist mypompi genau das Gegenteil: ein zusätzlicher Schritt, der den Besuch komplizierter, nervenaufreibender und weniger informativ macht.

### 1/5 — Völlig nutzlos

*2026-03-29*

Die App ist leider völlig nutzlos. Den Audioguide kann man nicht abrufen und ohne ein paar Infos macht ein Besuch in Pompeii eigentlich keinen Spaß. Das einzige was etwas gebrauchen ist, ist die Karte auf der man immer sieht wo man sich befindet.

### 1/5 — Absolute rubbish

*2026-03-04, version 2.2.1*

It won't download from the QR code

### 1/5 — Couldn’t even log in, waste of roaming data downloading this

*2026-02-22, version 2.2.0*

It says scan QR code. There isn’t one on the Plus ticket. There’s a hard to access scan text feature, it scans all text not the barcode. It says enter ticket order number, I did, after which nothing happens, you cannot proceed.

As an alternative download an open source mapping app that goes into granular walking routes like Organic Maps. Major features in the Pompeii archeological site can be tapped on to open a Wikipedia page, you may need your browser to translate.

Hint to developers: Forget trying to link the app to tickets and let anyone quickly register to access the app.

### 1/5 — DOESNT WORK

*2026-02-19*

DONT USE IT

### 2/5 — Unable to scroll

*2025-10-02, version 2.1.8*

The screen won’t allow you to scroll down to click on “Access without a ticket”.

## Frequently asked questions about MyPompeii

### What does the MyPompeii app do?

The MyPompeii app is the official guide for the Pompeii Archaeological Park. It helps you organize your visit by providing maps, details on points of interest, service information, and suggested routes. You can also access audioguides and other content.

### How do I access content in the app?

You can access basic points of interest and maps without logging in. To unlock additional content, such as audioguides and personalized visit information, you can log in with your ticket by scanning its QR code or barcode, or by manually entering the order number.

### Is the MyPompeii app free to use?

Yes, the MyPompeii app is free to download and use. You can access a significant amount of information and features without purchasing anything within the app.

### What kind of content is available with a ticket?

When you log in with a ticket, you gain access to audioguides designed for both adults and children, detailed descriptions of points of interest, visiting hours, images, and curated tour suggestions. Your ticket's QR codes will also be available within the app.

### Can I use this app if I haven't bought a ticket yet?

Yes, you can use the app without a ticket to explore the map and discover general information about the points of interest in the Pompeii Archaeological Park. This allows you to plan your visit even before purchasing your entry.

## Version history (last 5 releases)

### 2.3.2 — 2026-07-16

General app optimizations
Improved stability and performance
Enhanced user experience for smoother and more reliable use

### 2.3.1 — 2026-05-28

Bug fixes aimed at improving the app’s functionality.

### 2.3.0 — 2026-05-26

LiFi support in the museums of the archaeological park and addition of the Reggia di Quisisana museum.

### 2.2.2 — 2026-04-24

Fixed a bug related to ticket-based access. Improved the stability and reliability of the authentication process.

### 2.2.1 — 2026-03-03

- Improved video playback even in weak connectivity conditions, ensuring a smoother experience during the visit.

- Further enriched ticket information to make it easier to consult useful details during access.

- Optimized management of QR Codes within the Archaeological Park for faster and more reliable scanning.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
