# MyPrevea — user reviews > 20 indexed App Store user reviews of MyPrevea by Prevea Clinic, Inc, rated 4.30/5 from 226 ratings. - Source: https://appshunter.io/ios/app/myprevea/id1127957113/reviews - App overview in markdown: https://appshunter.io/ios/app/myprevea/id1127957113.md - Rating breakdown: 5★ 156 · 4★ 24 · 3★ 16 · 2★ 7 · 1★ 23 ## Newest reviews (2 of 20) ### 3/5 — Passcode option no longer works *2022-04-20, version 9.8.6* I have an iPhone 12 running IOS 15.4.1, and the passcode option worked on all previous versions of this app until now. It’s painful to have to remember which password has been assigned and needs to be pecked into the login screen to this account. Please repair this issue ASAP! ### 3/5 — Not always easy to navigate *2022-02-25, version 9.8.2* Text Reminders are not great timing. I have many times gotten a reminder For an appointment (day) I show up and it actually is a different week - several weeks away! Awkward to request appts. But I do prefer it to waiting on hold for 20 minutes ## Most critical reviews (10 lowest-rated) ### 1/5 — Illogical, Poorly Organized, & Hard to Use *2025-11-26, version 11.5.2* I’ve disliked this app for many years, for a host of reasons. More than once, I tried sending them detailed written lists of its problems, plus a long list of suggested improvements, but never heard back and nothing was fixed. I have to keep hunting for how to do even the simplest tasks. Do they ever ask REAL patients for feedback? ### 1/5 — Cannot login *2023-09-03, version 10.2.0* Constantly getting errors. ERROR LOGGING IN: There was a problem connecting with the server. Please try again later. Happens every time I try to get in lately. ### 1/5 — Useless app *2023-03-04, version 10.1.8* Cannot login, just shows a load circle for .2 seconds and does nothing. If you guys want me to pay my bill you should make it easier to do so. ### 1/5 — No info *2022-01-13, version 9.8.2* I have not gotten any of my medical information Mira Hospital have had a total blood test and an echocardiogram and it is not showing up please advise ### 1/5 — Ap does not sync with chart *2020-05-23, version 9.2* Was tested for covid May 2020, tested negative. Needed a doctors note to return to work that was to be transmitted through the app. The note never came and the app does not sync with my medical records or the test results and prevea will not email a letter resulting in my being sent home from work. ### 1/5 — Help! *2017-12-08, version 1.0* Used to be in invaluable and now won’t even load! I think it’s not compatible with new IOS update. ### 1/5 — Malfunctioning *2017-12-08, version 1.0* Malfunctioning quite a bit ### 2/5 — Scan and billing doesn't work *2017-09-27, version 1.0* Data is there and it is nice to view but Quick Pay feature on the billing statement is missing from the app. Also, the balance in the app and as discussed with the billing department didn't match. And they had trouble finding all the charges, making it necessary to make multiple phone calls ### 3/5 — ?? *2026-04-10, version 11.5.2* Please change the questions. No one wants to answer the same question 10 times. ### 3/5 — Epic *2026-02-26, version 11.5.2* No Prevea visits show up in Epic. Otherwise I really like the app. ## Most praised reviews (8 highest-rated) ### 5/5 — Great tool *2026-06-20, version 11.5.2* This app is a godsend, both for patients and staff. What makes it work is that everyone involved is responsive and reliable. It is a time saver for all parties and its responsiveness, when it relates to health issues, provides comfort that it will work as designed. Thank you! ### 5/5 — Easier Communication *2026-04-27, version 11.5.2* Makes it much easier to have questions answered, medication prescriptions refilled, etc. I can see test results much quicker as well though I often don’t understand the implications. Usually staff will send a message or call if the results are serious. I find some staff are more diligent about answering messages than others. Communication with physicians is non-existent unless one is fortunate to get a face to face appointment. Health care is changing & some of those changes are difficult. A patient must be their own advocate now. My Prevea does help with the advocacy. ### 5/5 — Easy to use *2025-11-13, version 11.5.2* I really like the My Prevea App! It’s easy to use and my nurses and Doctors respond promptly to messages! Sometimes I get lab results before my Doctor and I wait to see his response before I try to figure it out. Love the App! ### 5/5 — My Prevea App *2025-07-02, version 11.3.3* Took a little to get used to it but it’s very effective and quick!!! ### 5/5 — Personal information *2022-01-24, version 9.8.2* I love this app. It's very helpful and even more convenient. Although......lately, every time I open the app to do the e-check in, it has either my sons address, or my daughters address in place of mine. I have updated it and saved it, yet when I open it again, it has one of their addresses in place of mine. I do t know why this is happening. ### 4/5 — Sufficient *2018-08-21, version 5.4* App gets the job done for me so far with what i need. Refill requests, messaging my doctor, and checking my appointment dates. It also seems to have an option to check in and save your place in line for the urgent care ahead of time. I haven't tested this feature out yet but seems like a nice plus if it works. ### 3/5 — Message addressing issue , med vendor *2026-02-18, version 11.5.2* 1- Previously I found it easy to address messages to multiple providers so that each sees the same info and/or data. I found that seems unavailable as an option or I am unaware of a convenient method to do so. If it is possible , I would like to be told where and how to do so. If it is me or my iPhone’s issue, I would like to know if I can correct that. 2- I also change Part D insurers annually or nearly so, in that regard I update my preferred source of medication dispenser. But recently I noted that the medication listing which appends the dispenser, may not automatically update that info for each specific medication. With some meds it is preferable to use differing dispensers to optimize OOP costs. ### 3/5 — Tom D & Maggie in AZ; 10/28/25 first access after return to AZ for winter: all was well while I was *2025-10-28, version 11.5.2* In Green Bay, Green Valley Az is another story with continuous error messages of “error unable to retrieve data…”! I need the information for medical purposes here. It was supposed to be ‘easy’!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*