# MyPrimetel — user reviews

> 9 indexed App Store user reviews of MyPrimetel by PrimeTel, rated 2.00/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/myprimetel/id1442574212/reviews
- App overview in markdown: https://appshunter.io/ios/app/myprimetel/id1442574212.md
- Rating breakdown: 5★ 0 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (9 lowest-rated)

### 1/5 — ripoff service 0.24eur/MB in Cyprus

*2026-01-26*

0.24eur/MB of data and never know what is going on with your balance!!

There was a data usage from 15:06 until 16:38 today, it total you used almost 40MB. The cost is €0.2376/MB

### 1/5 — Very Unprofessional App

*2025-05-17*

It looks like a kid created this application. No real time information is displayed like how much internet and minutes I used, or when the bundle will expire etc. The application just work like a simple browser which opens Primetel website. Very disappointing.

### 1/5 — ripoff service 0.24eur/MB in Cyprus

*2024-12-30*

0.24eur/MB of data and never know what is going on with your balance!!

### 1/5 — Barely working

*2024-10-11, version 4.9.0*

Lots of declared features are  broken and erroring. Does not allow trasferring eSim to a new device. Also the app is focused on selling more rather than on managing your account.

### 1/5 — worst app

*2023-03-31*

The developers and team should be suspended for professional incompetence

**Developer response:** Hello Franz , thank you for your feedback. We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at appsupport@prime-tel.com ,  with screenshots and contact details.

### 1/5 — Not working

*2020-06-30, version 1.2.0*

The app currently not working at all and technicians unable to fix it.

### 1/5 — Not working

*2020-06-23, version 1.2.0*

This app doesn't work. Unable to register mobile. Technicians has no clue how to fix it.

### 4/5 — My Account section doesn’t work anymore

*2023-05-16*

On iPhone 11 pro when I click my account button it always shows empty screen. 
It used to work before, kindly fix this issue.

**Developer response:** Hello Asim, thank you for this feedback. Please send us more details and screens shot on appsupport@prime-tel.com As first step please download the latest version of the application.

### 5/5 — Tough beginning now much better !

*2020-11-16, version 3.0*

Some problems in the beginning (first launch) now improved functionality and interface!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*