# myPromiseHealthPlan Mobile > Mobile app for managing health benefits, claims, and provider information. (iPhone/iPad app by Luminare Health Benefits, Inc.) - Source: https://appshunter.io/ios/app/mypromisehealthplan-mobile/id6473550037 (this page in markdown: same URL + `.md`) - Developer: [Luminare Health Benefits, Inc](https://appshunter.io/developer/1066937146) - Category: Health & Fitness, Medical - Price: Free - Age rating: 4+ - Requires: iOS 15.6 · 15 MB - Languages: American English - Released: 2024-01-11 - Data updated: 2026-08-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mypromisehealthplan-mobile/id6473550037/reviews.md ## What is myPromiseHealthPlan Mobile? Promise Health Plan, your health benefits administrator, is expanding its suite of consumer-engagement tools and now offers an app, myPromiseHealthPlan, to help you manage your benefits information while you’re on the go, anytime day or night! myPromiseHealthPlan allows you to check the status of your claims, control out-of-pocket expenses, contact Promise Health Plan and so much more! With myPromiseHealthPlan, you can use your mobile phone or tablet to access the information you need the most while you’re on the go! • See your deductible and out-of-pocket maximum • Show your ID card to providers • View claims status • Access other important benefits information • Find a doctor • Contact Customer Service • Ask question and receive answers through our message center • Easily access other services in your benefit plan through the My Programs section • View each family member’s information and benefits • Filter claims by family member name and type ## Key features - Check claims status - View deductible and out-of-pocket maximum - Access ID card - Find a doctor - Contact customer service - View family member benefits ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/mypromisehealthplan-mobile/id6473550037/reviews.md ### 1/5 — Crashing website *2026-03-22* Hard to get into . No real information is given in this app it’s trash ### 1/5 — Can’t login *2026-02-26* My pin is accepted but it takes too long and never loads properly **Developer response:** Please reach out to us at MobileHB@hlthben.com with the user ID and email address associated with the account so we can work to resolve this issue for you. Sincerely, Kylene N. ### 1/5 — Disappointing *2026-02-15* All costs went up! **Developer response:** Hi Kristy, if you are experiencing an issue with the mobile app I would love to help resolve this for you. Please reach out to me at MobileHB@hlthben.com with the user ID and email address associated with your account. Sincerely, Kylene N. ### 1/5 — Difficult to login *2026-02-04* Password isn’t saved. Have to fill in everything even though I’ve asked that the app remember the browser/trust the browser and phone. No Face ID. Cumbersome and tedious. And now it won’t take a review b/c it says all the nicknames are taken. **Developer response:** I'm sorry you are experiencing issues. If you create a PIN, and have biometric recognition enabled on your device, it will automatically log you in to the app. To create a PIN, click on the hamburger menu at the top left. If you are still having issues, please reach out to me with the user ID and email address associated with your account so we can get this resolved. Email me at MobileHB@hlthben.com. Sincerely, Kylene N. ## Frequently asked questions about myPromiseHealthPlan Mobile ### What can I do with myPromiseHealthPlan? myPromiseHealthPlan allows you to manage your health benefits on the go. You can check claim statuses, view your deductible and out-of-pocket maximum, access your ID card, find doctors, and contact customer service. ### Is myPromiseHealthPlan free to use? Yes, myPromiseHealthPlan is available for free download and use. There are no costs associated with accessing your health benefits information through the app. ### Does myPromiseHealthPlan have ads? No, myPromiseHealthPlan does not contain advertisements. Users can manage their health benefits without interruption from ads. ### What devices does myPromiseHealthPlan support? myPromiseHealthPlan is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms. ### How often is myPromiseHealthPlan updated? The app was last updated on October 31, 2025, with version 6.0. This indicates a commitment to regular updates and improvements for users. ### Can I view my family's benefits on myPromiseHealthPlan? Yes, myPromiseHealthPlan allows you to view each family member’s information and benefits. You can also filter claims by family member name and type for easier management. ### How do I find a doctor using myPromiseHealthPlan? The app includes a feature to find a doctor, allowing you to easily locate healthcare providers within your network. This helps you access the care you need conveniently. ### What is the age rating for myPromiseHealthPlan? myPromiseHealthPlan has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature content. ## Version history (last 4 releases) ### 6.0 — 2025-10-31 Update to Login process to handle Multi-factor login ### 5.6 — 2025-09-13 Updates and bug fixes ### 5.4 — 2025-03-04 + UI updates and bug fixes ### 5.2 — 2024-01-11 No release notes. ## More apps by Luminare Health Benefits, Inc - [myLuminareHealth](https://appshunter.io/ios/app/myluminarehealth/id1066937147) - [Benefit Spending Accounts](https://appshunter.io/ios/app/benefit-spending-accounts/id1261506957) - [Blue Element Mobile IL](https://appshunter.io/ios/app/blue-element-mobile-il/id1444794198) - [myEVHC Mobile](https://appshunter.io/ios/app/myevhc-mobile/id1456633228) - [myOhioHealthy](https://appshunter.io/ios/app/myohiohealthy/id1660980475) - [myVirtualCare Access](https://appshunter.io/ios/app/myvirtualcare-access/id1660988293) All apps by Luminare Health Benefits, Inc: https://appshunter.io/developer/1066937146 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*