# myPrudential: Life & Wealth — Insurance at Your Fingertips

> Mobile insurance management and purchasing platform for life and wealth products. (iPhone/iPad app by Prudential Hong Kong Limited.)

- Source: https://appshunter.io/ios/app/myprudential-life-and-wealth/id435695045 (this page in markdown: same URL + `.md`)
- Developer: [Prudential Hong Kong Limited](https://appshunter.io/developer/790042950)
- Category: Finance
- Price: Free
- Rating: 1.40/5 from 23 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 54 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2011-05-11
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myprudential-life-and-wealth/id435695045/reviews.md

## What is myPrudential?

Looking for a simple way to manage your insurance? Download myPrudential now and skip the hassle!

Instantly check your insurance coverage, explore suitable products - ranging from travel insurance to health insurance plans - and insure all of your life’s important moments. myPrudential is your one-stop solution for all your insurance needs!

Whether you want to grow your wealth through investment, protect your health, or prepare for unexpected accidents, myPrudential is here to help anytime.

ONE APP FOR ALL ESSENTIALS
- Secure Access: Quickly and securely access your insurance details using fingerprint or facial recognition with our biometric login feature.
- Instant Notifications: Receive real-time alerts to stay updated on your policy status, ensuring you never miss an important update.
- Flexible Payments: Manage your Prudential policies more efficiently by choosing from multiple premium payment methods.

FAST CLAIM PROCESSING, NO MORE WAITING
- Quick Claims: Easily submit your insurance claim anytime, anywhere, saving you both time and hassle.
- Progress Tracking: Stay informed and in control of your financial and health needs by monitoring your claim status in real-time.

CHOOSE YOUR INSURANCE, READY WHEN YOU ARE
- Travel Worry-Free: Purchase travel insurance anytime before departure and enjoy a safe and smooth travel experience.
- Family Protection: Support for home and domestic helper insurance to safeguard the needs of you and your family.

Download myPrudential now to stay updated on the latest insurance news and manage your policies effortlessly - so you can enjoy the health and wealth benefits brought to you by Prudential with complete peace of mind!

DISCLAIMER
This application is not sponsored by Apple Inc. nor does it involve any of their activities or offers.

Unless it is imposed by law or there is fraud, gross negligent and/or deliberate false representation contained in any information of this Application, Prudential does not take any responsibility for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing in this Application.

In viewing and/or printing any information available to you in this Application, and/or in using any of the services provided by our system, you are solely responsible for bearing the relevant liabilities and risks.

Prudential does not warrant the safety and accuracy of this Application; nor does it warrant that this Application is free from any errors, defects, viruses and/or other malicious programs or macros.
Any product details contained within this Application are for reference only. For details, terms and conditions relating to the products, please refer to the policies. Prudential will be happy to provide specimen of the policies upon request.

Note: Where “Prudential” or “保誠” is used in this Application, it means both Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited unless otherwise stated.

## Key features

- Secure biometric login
- Instant policy notifications
- Flexible premium payments
- Quick claim submission and tracking
- Travel insurance purchase
- Family protection insurance

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/myprudential-life-and-wealth/id435695045/reviews.md

### 1/5 — Terrible app

*2026-07-16*

It’s difficult to make an application this bad but they managed to pull it off! For instance the password auto fill sometimes put the password in the username box which is plain hilarious

### 1/5 — Can't login

*2025-08-02*

Tried multiple times but failed to login, unable to change password due to unknown error 99999. So why don't you make it better if you really want to serve ppl? It's just a waste of time and money to make such an unavailable app for your customers.

### 1/5 — Disappointed

*2025-02-18*

Delete this app if you can not make it better

### 1/5 — 用不了

*2024-05-20*

用不了，登錄之後頁面卡住一直在轉圈，點什麼都沒反應

### 1/5 — 垃圾

*2022-12-08*

这是我用过最垃圾的但又不得不用的app

### 1/5 — 无法识别信用卡

*2022-11-20*

超级难用！…添加信用卡只能靠图片识别，所有新的信用卡都识别不了，就不能让用户手动添加信用卡吗？

### 1/5 — 生物认证不能用

*2022-07-23*

麻烦支持下生物认证登录吧，上点心吧…面容ID都不可用…更新了版本还是不可用。

### 1/5 — 用不了新信用咭（美國）

*2022-07-04*

一直要我重覆登記 biometrics. Prudential 廹客戶用 app, 但 app 功能不全不正常運作，又𣎴能用電腦網頁版登記新信用咭，是醁廹我們斷供嗎？

### 1/5 — 垃圾app

*2022-05-31*

用不了新信用卡

### 2/5 — 现在不接受登记新卡缴费了吗？

*2022-05-06*

不可以登记新卡，只能用以前登记过的卡缴费

## Frequently asked questions about myPrudential

### What insurance products can I explore on myPrudential?

myPrudential allows you to explore various insurance products, including travel insurance and health insurance plans. It aims to be a one-stop solution for managing your life's important moments through insurance.

### How does myPrudential ensure secure access to my insurance details?

myPrudential utilizes a biometric login feature, allowing you to quickly and securely access your insurance details using fingerprint or facial recognition. This enhances the security of your personal policy information.

### Can I submit insurance claims through myPrudential?

Yes, myPrudential offers a fast claim processing feature. You can easily submit your insurance claim anytime, anywhere, and monitor its progress in real-time directly through the app.

### What payment options are available for my Prudential policies?

The app provides flexible payment options for managing your Prudential policies more efficiently. You can choose from multiple premium payment methods directly within the application.

### Does myPrudential offer travel insurance?

Yes, myPrudential allows you to purchase travel insurance anytime before departure. This feature aims to help you travel worry-free and enjoy a safe and smooth travel experience.

### What is the user rating for myPrudential?

myPrudential has a rating of 1.5 stars based on 18 ratings. This indicates a generally negative user sentiment based on available data.

### Is myPrudential available on Android devices?

Based on the provided data, myPrudential is supported on iPhone and iPod. Information regarding Android compatibility is not specified.

### When was the latest version of myPrudential released?

The latest version of myPrudential, version 3.5.4, was last updated on February 10, 2026. This indicates a recent update for the application.

## Version history (last 5 releases)

### 3.6.3 — 2026-08-23

Minor bug fix and performance improvement

### 3.6.2 — 2026-08-11

Minor bug fix and performance improvement

### 3.6.1 — 2026-08-06

Minor bug fix and performance improvement

### 3.6.0 — 2026-07-24

Minor bug fix and performance improvement

### 3.5.9 — 2026-07-13

Minor bug fix and performance improvement

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*