# MyPureCard > Mobile app for accessing and managing card account details. (iPhone/iPad app by Hawk Incentives Holdings Limited.) - Source: https://appshunter.io/ios/app/mypurecard/id608364949 (this page in markdown: same URL + `.md`) - Developer: [Hawk Incentives Holdings Limited](https://appshunter.io/developer/608364957) - Category: Business, Lifestyle - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 77 MB - Languages: American English, French (France), European Spanish - Released: 2013-03-06 - Data updated: 2026-11-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mypurecard/id608364949/reviews.md ## What is MyPureCard? Description The secure, quick and easy and effective way to access your card account. By downloading this free app, you will be able to check your balance, top up your card (if applicable), view recent transactions and see where you can use your card.Don't forget to check your available balance before you go shopping! App features: - Check your card balance on-the-go - Secure top up facility (if applicable) - View recent transactions Please note: You will need to have an internet connection while using this application. By downloading this app you agree to our Terms of Use, which can be found on the web address printed on the back of your card. Contact Us Website: the web address on the reverse of your card. Email: info@purecard.com Phone: 0344 800 6435 (Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs) Privacy policy and App User Agreement See the Terms of Use, which can be found on the footer of the web address printed on the back of your card Pure® is a trademark of Hawk Incentives Holdings Limited. Company Registration number 1724108, registered office Blackhawk Network, Westside, London Road, Hemel Hempstead, HP3 9TD. Your Mastercard® is issued by Blackhawk Network (UK) Ltd​, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International​. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD. ## Key features - Check card balance - Secure top-up facility - View recent transactions - Access card account - On-the-go management ## What do users think of MyPureCard? Reviews of MyPureCard, a Business app, are mostly negative. What users like most: great app overall (historically), slick UI (recent updates). Top complaints: app unusable/broken, frequent login errors (JSON, data script). Summarized from real user reviews. **Pros** - 👍 Great app overall (historically) - 👍 Slick UI (recent updates) - 👍 Intuitive interface (recent updates) - 👍 Easy ad-hoc top-ups (historically) - 👍 Saves money on shopping **Cons** - 🐛 App unusable/broken - 🐛 Frequent login errors (JSON, data script) - 🐛 App not updated/outdated - 🐛 Inaccurate balance/cashback info - 🐛 Requires password every login - 🐛 Clunky and difficult to use - 🐛 Freezing issues - 🐛 Top-up problems - 🐛 Redirects to website - 🐛 Poorly tested app - 🐛 Inconsistent with website **Commonly reported bugs** - Error message: using an old version - Error message: JSON error on login - Error message: data script warning - Error message: Java script error on top-up - App crashes - App freezes when viewing stores - App balance inaccurate - Cashback balance not shown - Login issues with multiple devices - Password incorrect error (autofilled) - Cannot use keypad for password - Store details flash and disappear - Top-up error, money debited but not added **Most requested features** - Update app for latest iOS versions (iOS 11) - Implement Touch ID/Face ID login - Add option to remember password - Include retailer list in the app - Sync app with website features (2FA) - Improve top-up screen fitting - Store frequent bank cards for top-up ## Is MyPureCard safe? Not enough ratings yet to assess MyPureCard. ## Is MyPureCard legit? MyPureCard appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for MyPureCard is 73 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/mypurecard/id608364949/reviews.md ### 1/5 — App won’t work *2022-06-05, version 2.2.1* The app has always been a bit rubbish, but is now totally unusable with no update from the developers. When you try and use it there is an error message saying using an old version. So delete, download from AppStore….. same message. So the app is completely unusable. This isn’t the first review with this problem, so where is the update PureCard?? ### 1/5 — Can’t log in *2022-05-11, version 2.2.1* Have tried using the App telling me I’m using an older version when I delete and reinstall from the App Store still says the same! I give up and then you choose a nickname for this review and it says this name is taken I’ve tried 7 all connected to me in one way and another! The site is a joke ### 2/5 — Stressful and unreliable *2021-09-30, version 2.1.1* I can never use the card because logging in/topping up etc is too much hassle. The app makes you input your password every time you open it and it usually says error when you try to top up. ### 4/5 — App top-up has a Java script error *2021-07-15, version 2.1.1* This is generally a great app, but since about a month ago started seeng a Java script error when trying to top up the card. The only way to top it up now is via a browser - not an awful workaround but should not be necessary. Please fix the error! ### 1/5 — Error message on log in *2021-07-02, version 2.1.1* Keep getting a error message on log in! ### 1/5 — App doesn’t keep up to date *2021-05-21, version 2.1.1* The app balance is always inaccurate which makes it difficult to know exactly how much money you have on your card. You also have no idea how much cash back you have earned. It’s a fairly pointless app when you consider that you have to log in to your web account to get the information you need ### 1/5 — Not working- again *2021-04-06, version 2.1.1* Try to log in and get a load of data script as a warning message and then get chucked out! Need to fix this please! ### 1/5 — Can’t login, so useless. *2021-03-23, version 2.1.1* Get a JSON error every time I attempt to login. ### 1/5 — Not working *2021-03-04, version 2.1.1* I am trying to login but getting Json response error. Please fix it as it’s very unprofessional ### 2/5 — Pure Card - Why no retailer list in app *2020-09-05, version 2.1.1* Works but limited functionality. Why is there no way to get a list of retailers/stores which accept Pure Card in the app? ## Frequently asked questions about MyPureCard ### What can I do with this app? This app allows you to securely access your card account. You can check your available balance, view your recent transactions, and if applicable, top up your card directly through the application. ### Is this app free to download and use? Yes, the app is free to download and use. There are no charges for downloading or using the core features of the application. ### What are the key features of the app? The primary features include checking your card balance on-the-go, a secure top-up facility (where applicable), and the ability to view your recent transactions. It provides a quick and easy way to manage your card account. ### Do I need an internet connection to use the app? Yes, you will need an active internet connection to use this application. This is required for accessing your account information, checking balances, viewing transactions, and performing top-ups. ### Where can I find the Terms of Use? By downloading this app, you agree to the Terms of Use. These terms can be found on the web address printed on the back of your card. The privacy policy and app user agreement are also located there. ## Version history (last 5 releases) ### 2.2.1 — 2022-02-10 Updated user interface and ability to view digital card details in app ### 2.1.1 — 2020-06-30 - Improved UI responsiveness. ### 2.1.0 — 2020-01-21 You can now use FaceID/TouchID to quickly log in to the app. ### 2.0.15 — 2018-12-20 Updated authentication management ### 2.0.13 — 2018-04-27 Updated contact information ## Apps similar to MyPureCard | App | Rating | Price | Category | | --- | --- | --- | --- | | [Twebcast](https://appshunter.io/ios/app/twebcast/id1326272153) | 1.0 (1) | Free | Business | | [Fleetmaster - Vehicle Checker](https://appshunter.io/ios/app/fleetmaster-vehicle-checker/id6758213320) | — | Free | Business | | [Varicent](https://appshunter.io/ios/app/varicent/id1534176581) | 1.4 (11) | Free | Business | | [Scolmore Group](https://appshunter.io/ios/app/scolmore-group/id446130647) | — | Free | Business | | [Marketplace Live](https://appshunter.io/ios/app/marketplace-live/id1660634430) | — | Free | Business | | [Paxton Installer](https://appshunter.io/ios/app/paxton-installer/id1509442786) | 4.8 (54) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-01.*