# myQ Community — user reviews > 381 indexed App Store user reviews of myQ Community by The Chamberlain Group, Inc., rated 4.60/5 from 36,966 ratings. - Source: https://appshunter.io/ios/app/myq-community/id1516518499/reviews - App overview in markdown: https://appshunter.io/ios/app/myq-community/id1516518499.md - Rating breakdown: 5★ 30,840 · 4★ 1,939 · 3★ 936 · 2★ 646 · 1★ 2,605 ## What do users think of myQ Community? Overall sentiment: negative **Pros** - 🚀 Responsive connection for opening/closing gates - 🔒 Secure system - 👍 User-friendly app - 💡 Convenient access without physical keys **Cons** - 🐛 Frequent log-outs - 🐛 Unreliable performance, glitchy - 🐛 Slow response times - 🔋 Drains battery quickly - 🤔 Subscription required for access **Commonly reported bugs** - App crashes frequently - Login issues, password reset problems - Compatibility problems with newer iOS versions - Inconsistent functionality across devices **Most requested features** - Add Apple Watch support - Integrate with CarPlay - Allow users to save/pin favorite access points - Improve Siri/voice command integration - Provide detailed user guides and tutorials ## Newest reviews (18 of 381) ### 3/5 — CarPlay integration *2026-08-25, version 7.0.45* I really wish this had AppleCar integration so I could use a gate widget on my cars screen instead of fumbling with my phone. ### 4/5 — Slow *2026-08-23, version 7.0.45* Half the time the app is very slow and sometimes doesn’t work at all. It’s nice when it does. ### 2/5 — Offline *2026-08-16, version 7.0.45* Gates seem to be offline throughout the month without any warning. ### 2/5 — Slow *2026-08-15, version 7.0.45* The app is slow, the options within the app take long to populate. The open gate open should be readily available. ### 2/5 — It Shouldn’t Be This Hard to Open and Close a Gate *2026-08-11, version 7.0.45* Why in the world did they make the most basic function of a gate app so unnecessarily complicated? Open. Close. That’s really all it needs to do, yet they’ve somehow managed to make both commands confusing and unreliable. The app regularly tells me the gate is open when I can plainly see that it’s closed, or says it’s closed when it’s actually open. At this point, looking out the window is a more accurate and user-friendly system than the app. Two stars because it occasionally works, which apparently feels like an accomplishment. ### 1/5 — Sucks *2026-08-01, version 7.0.45* Horribly inconvenient ### 1/5 — The app malfunctions *2026-07-30, version 7.0.45* The gate and the app breakdown very often. ### 2/5 — Log in fail *2026-07-29, version 7.0.45* I’m not sure why but it will log me out for no apparent reason . And will not let me log in Face ID used and everything. Responsive when it works but not being able to get in my place messes that up tremendously. ### 1/5 — Can’t get past licensing and agreement *2026-07-28, version 7.0.45* Apparently I’m a bot. Can’t get past the license and agreement page. All it says is “ verifying you are not a bot “ ### 3/5 — “Sometimey” *2026-07-24, version 7.0.45* This is a great app when it works. The problem with this app is that it is all-too-often offline and not communicating with the actual gate opener…. Leaving traffic to pile up at the gate or often times locked out of your own property. ### 1/5 — Trash *2026-07-23, version 7.0.45* This app is trash. Doesn’t work half the time and I have to call a roommate to unlock the gate for me because the service we have to use for the apartments never works. The rfids worked just fine, much better than this app. Very inconvenient to call a roommate connected to WiFi at 12am to unlock the gate for me after work. ### 1/5 — No abre mi portion automatico *2026-07-22, version 7.0.45* No abre mi Porton ### 2/5 — Faulty *2026-07-22, version 7.0.45* Am I crazy? This app only works half the time. Not sure if it’s my apartment, but a good amount of times it’s offline or doesn’t even open and can’t get into my apartment. Please fix the bugs!! ### 1/5 — Logged out and unable to log in *2026-07-16, version 6.5.0* myQ randomly decided to log everyone on our household out and we are unable to log in. What should’ve been addressed in fifteen minutes has now gone on for longer than a week. Hilariously poor service. ### 1/5 — Our gate sucks! *2026-07-14, version 7.0.45* Codes never work don’t put this useless system in your community!! Everyday is problems ### 3/5 — Glitch *2026-07-12, version 7.0.45* App glitches ### 1/5 — Updated version *2026-07-12, version 6.5.0* The latest version requires a newer version of ios than I have and the app no longer works for me. please make this compatible with older versions of ios, I cannot update my phone!! :( I would like to be able to get into my neighborhood. ### 1/5 — Not good *2026-07-11, version 7.0.45* This app has glitches. Had to delete the app because it was not logging me in when entering the correct credentials. After reinstalling the app the app opened I was already logged in. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t open gates anymore *2026-08-25, version 7.0.45* It won’t let me open the he gates to my apartment! I’ve tried to erase and download app and nothing works! ### 1/5 — Calls never load *2026-08-23, version 7.0.45* I get a call from the front door with no video. How can I tell if it a legitimate delivery person if the app does not show me. I’m sitting in my living room with full cell and WiFi reception. ### 1/5 — Not functioning well *2026-08-12, version 7.0.45* Where is my personal access pin? Why did it delete all of my recurring passes for my friends? I set it for a year. ### 1/5 — Worst decision ever *2026-08-12, version 7.0.45* The gates never work electronically, people constantly going through them, and running them off of their track, and the arms that come down for being knocked off ### 1/5 — Unreliable app, 5 years of problems *2026-08-09, version 7.0.45* This app drives me nuts. It logs me out almost every time I try to use it. Then I will try multiple times to enter my password and it does not accept it. After repeated opening and closing of the app eventually it will just allow you in, without a password. Very frustrating when someone’s waiting at the gate!!! Update: several months later this app is still a problem. Very frustrating when you have someone at the gate needing in but the app keeps logging you out! 😡 Update again, several months later. Once again, I’ve been logged out of the app and it will not let me sign back in. The password is correct, I enter the username and password press enter but nothing happens. It doesn’t tell me the password is wrong. It just doesn’t work. I was trapped outside of my neighborhood today, could not get through the gate because I was in a rental car. Took me 20 minutes to find someone to let me through the gate. 😡😡😡 Update, I absolutely hate this app. It is the most unreliable app on my iPhone. It logged you out, then does not accept your proper password. But miraculously a day or two later, it logged you back in. That doesn’t help you when you’re trying to get somebody through the gate quickly. Terrible app! 😡 Update 1 year later: app still sux. Logs you out and you cannot log back in without delete app and re-installing it. Even that only works sometimes. ### 1/5 — Horrible *2026-08-07, version 7.0.45* Half the time I try to get into my car apartment complex, the Phone version of community is off-line or malfunctioning so I cannot walk into my property. The pin code set up is very difficult to use. If I’m trying to leave my apartment complex, I have to hop the fence because it won’t unlock the gate if I’m on foot, and I can’t unlock it with the app because everything‘s always off-line. ### 1/5 — Needs improvement *2026-08-06, version 7.0.45* This app is terrible. Constant bugs with logging me out. Does not work with Siri as advertised. Very frustrating. ### 1/5 — I am so tired of this app. *2026-08-04, version 7.0.45* I am so tired of this app just logging me out at the most in opportune times so I have to figure out how to get back on. And it doesn’t say it in the Passwords. So now again in the middle of the rain I need to Figure out how to get into my unit. I hate this app. ### 1/5 — Constantly logs me out *2026-08-04, version 7.0.45* Constantly logs me out and then I have to delete the app and reinstall it just to make it work again. ### 1/5 — Twitchy *2026-08-01, version 7.0.45* So inconsistent - does not stay signed in. Difficult to sign back in. Have to remove and reinstall on regular basis ## Most praised reviews (10 highest-rated) ### 5/5 — MyQ *2026-08-21, version 7.0.45* I like this new Gate system however it should have a video on it because there’s been instances where people are cutting off That other people have called in, but overall I really like it ### 5/5 — Face. *2026-08-17, version 7.0.45* I’m locked out again because of the app😡 ### 5/5 — Unhelpful *2026-07-08, version 7.0.45* Logged me out and wouldn’t let me log back in, credentials were correct but every time I put them in the log in screen went away and did nothing ### 5/5 — Great tool *2026-06-26, version 7.0.44* Love this access it makes entering into the community so much easier!! ### 5/5 — La aplicación *2026-06-25, version 7.0.44* Lo mejor ### 5/5 — Gate never works *2026-06-25, version 7.0.44* The gate code doesn’t work, or it’s off line. And the extended gate code offer doesn’t work. It’s not a good system. The old system worked better ### 5/5 — Good *2026-06-16, version 7.0.44* Awesome app ### 5/5 — Apartment access *2026-06-06, version 7.0.43* Easy use. Convenient instead of waiting at gate for it to open. ### 5/5 — Stop *2026-06-06, version 7.0.43* Please stop asking me ### 5/5 — Terrible app *2026-05-24, version 7.0.43* App always has problems With video, when a guest calls the app does not respond correctly so frustrating --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*