# MyQuest for Patients — user reviews > 7,609 indexed App Store user reviews of MyQuest for Patients by Quest Diagnostics, Inc., rated 4.68/5 from 466,402 ratings. - Source: https://appshunter.io/ios/app/myquest-for-patients/id748920931/reviews - App overview in markdown: https://appshunter.io/ios/app/myquest-for-patients/id748920931.md - Rating breakdown: 5★ 263,757 · 4★ 33,339 · 3★ 10,371 · 2★ 5,309 · 1★ 8,076 ## What do users think of MyQuest for Patients? Overall sentiment: neutral **Pros** - 🚀 Easy appointment scheduling - 📊 Convenient access to test results - 👍 User-friendly app interface - 💉 Friendly and efficient phlebotomists - 🔍 Detailed lab result explanations **Cons** - 🐛 Buggy appointment scheduling - 🔑 Frustrating login and account management - 🕰️ Slow lab result turnaround times - 🤖 Impersonal customer service - 📋 Repetitive insurance information entry **Commonly reported bugs** - Appointment time slots disappearing during booking - Inability to view all scheduled appointments - Inconsistent display of available appointment times - Lost user information and lab result history - Unreliable login and security verification process **Most requested features** - Ability to save preferred location - Option to upload insurance card photo - Improved sorting/filtering of past lab results - Seamless integration with healthcare providers - Faster communication of critical lab results ## Newest reviews (16 of 7,609) ### 2/5 — Registration system *2026-08-24, version 3.34* Their system is flawed. They are trying to force the appointment system. Not all have smart phones and there is no one available to help. ### 3/5 — Use *2026-08-24, version 3.34* Easy to use ### 2/5 — Local lab is not showing up!!Lincoln, CA *2026-08-24, version 3.34* My local location is not showing up online to schedule an appointment... very frustrating! ### 3/5 — Username/Password Recovery *2026-08-24, version 3.34* The process is not user friendly and the backend duplicate of two accounts on one email address needs to be fixed. ### 4/5 — Not very user friendly. *2026-08-24, version 3.34* The app is not very intuitive and a bit confusing to navigate, particularly to make an appointment. I end up having to search the location twice. Seems like a glitch. ### 5/5 — Quest appointment *2026-08-24, version 3.34* Site is so easy to use, even a geriatric person can use. ### 5/5 — Good *2026-08-23, version 3.34* Easy to use ### 5/5 — Easy Sign Up *2026-08-23, version 3.34* Ease of scheduling appointment. Personnel knowledgeable ### 5/5 — Easy appt scheduling! *2026-08-23, version 3.34* Super say to use!! ### 5/5 — Efficient *2026-08-23, version 3.34* Very easy and accommodating to schedule my appt. ### 5/5 — Love Quest *2026-08-23, version 3.34* Everyone is very nice!!! ### 5/5 — My Quest *2026-08-23, version 3.34* The best lab in the area ### 5/5 — Easy Peasy *2026-08-23, version 3.34* The Quest app was easy to use. Not all of them are. This is a good one. ### 5/5 — Quick appointment schedule *2026-08-23, version 3.34* Can’t complain! Quick work for appointment. Thanks ### 5/5 — Great *2026-08-23, version 3.34* Excellent ### 5/5 — So far so good *2026-08-23, version 3.34* So far it has been easy to use. We will see how it works with my appointment. ## Most critical reviews (10 lowest-rated) ### 1/5 — Screwed up *2026-08-24, version 3.34* Very frustrating that in progress results disappear as new one come in. Terrible customer service for tech issues. No follow up and no resolution ### 1/5 — Poor Service *2026-08-23, version 3.34* The apps crashes and the service is worst at the locations. The appointments are a joke ### 1/5 — What a pain! *2026-08-23, version 3.34* Trying to get an appointment took me 2 days. The getting to the birth date is very difficult. The app kept kick out my info. So I had to enter it multiple times. Getting my birth date in is the worst!! ### 1/5 — Why is an appointment never have an appointment, often unavailable, to drop off a completed test kit *2026-08-23, version 3.34* Not easy. ### 1/5 — Hard to Use *2026-08-22, version 3.34* You can get to results but not easy. ### 1/5 — Needs work. *2026-08-22, version 3.34* Frustrating and full of bugs. Please improve. ### 1/5 — Really needs work *2026-08-22, version 3.34* I have to re-launch every time. Basically shut the app to access new results.. ### 1/5 — Terrible *2026-08-21, version 3.34* Terrible ### 1/5 — Below Average App *2026-08-21, version 3.34* Why does my insurance never show up in my account? ### 1/5 — Terrible *2026-08-19, version 3.34* Very difficult ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2026-08-24, version 3.34* Mckern68# ### 5/5 — Great app *2026-08-24, version 3.34* Easy to use ### 5/5 — Easy to use *2026-08-24, version 3.34* I like the simplicity ### 5/5 — App *2026-08-24, version 3.34* Excellent and easy ### 5/5 — Quest App *2026-08-24, version 3.34* Frustrating, as the app found my Medicare number to be invalid, after trying it 3 times ### 5/5 — I like the application *2026-08-24, version 3.34* Excellent ### 5/5 — The Best *2026-08-24, version 3.34* Easy to work with ### 5/5 — Great App *2026-08-24, version 3.34* Love how simple it it to use! ### 5/5 — Simple - how needs to be more intuitive. Only show available appointments *2026-08-24, version 3.34* Well designed app ### 5/5 — Easy scheduling *2026-08-24, version 3.34* I like Quest scheduling online. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*