# MyQuit — user reviews > 52 indexed App Store user reviews of MyQuit by Haleon, rated 2.67/5 from 97 ratings. - Source: https://appshunter.io/ios/app/myquit/id1116910737/reviews - App overview in markdown: https://appshunter.io/ios/app/myquit/id1116910737.md - Rating breakdown: 5★ 25 · 4★ 14 · 3★ 7 · 2★ 6 · 1★ 45 ## Newest reviews (14 of 52) ### 2/5 — Needs Update *2023-08-14* The app still needs to have the badges portion updated as they don’t trigger on after the first week without smoking and thus do not contribute to the quit program. Could be a helpful app if it were kept up-to-date and would encourage the proper use of Nicorette products. ### 2/5 — Crap *2021-12-12, version 4.4.0* I can’t log into the app anymore. It started glitching so I tried logging out to log back in and now I can’t log in. I used to love this app. ### 2/5 — Data collection and rewards fall short *2021-09-16, version 4.4.0* This app does not seem to have been updated. Inspirational messages and reminders are the only useful items. Despite the app’s instructions, one is is unable to update the number of lozenges taken and number and type of cravings. I don’t always have my phone with me during those times when take a lozenge or experience a craving; I don’t have a MyQuit wristband. Unlocking a badge reveals a coupon reward. But when clicking on it a web page displays with a “expired offer system error 001” message. App’s navigation arrow is hard to access; half of it is covered up by the app’s display. ### 1/5 — App wont even let me register *2020-10-30, version 4.4.0* After downloading the app and going through the sign up process, the app will not let me sign up or login. ### 1/5 — Sign up *2020-10-23, version 4.4.0* Just got the Nicolette patch today. When trying to sign up, I get a pop up stating “Invalid Request Signature”. I have no idea what that is. Hope the patch works better than the app😀 ### 1/5 — Non-starter *2020-10-21, version 4.4.0* Downloaded the app and it wouldn’t let me create a login. Emailed GSK customer no-service and was told to re-install the app. And if that didn’t work I was to contact the developer. Re-installed and didn’t work. Guess who the developer is. GSK. Who I already contacted. Guess I’ll just keep on smoking...or take my business elsewhere. ### 3/5 — It’s Better Than Nothing *2020-06-15, version 4.4.0* This app doesn’t really work but I like seeing how much money I saved and the quick support lines. Purchase the wristband for this app but they aren’t in sync. ### 4/5 — I love this app!! *2020-03-30, version 4.4.0* My favorite feature of the app is seeing how much money I’ve saved, and how many cigarettes I haven’t smoked. Seeing how many cigarettes I haven’t smoked along my journey grossed me out so much that it’s real incentive to stay quit. I picture all of them in an ashtray and I do not want to smoke another. I love smoking. It’s my best friend. It’s always there when I’m stressed, when I have my coffee, or having a drink. But it’s killing me slowly and my kids need me around. That being said, I gave it a 4 star because I would like the cravings log items to be customizable. It only offers certain selections as triggers and most of the time I have to choose a very generic trigger. I’d prefer a customizable trigger section so I can better identify my patterns. ### 1/5 — BS *2020-02-04, version 4.4.0* Can’t login into the app for weeks. Now just today I was able to login and can’t get past the first page of the app. Haven’t been able to use the band since I got for Christmas. Waste of money if you ask me. ### 1/5 — Fake! *2020-01-03, version 4.4.0* I can not log into app!! Customer service number is fake - the person that answered said they have no knowledge other than to download an updated app. Left me on hold 34 mins then hung up!!! 40$ band - what a waste. This is a joke. How embarrassing this must be for your company. What are you doing w all the money ur making from the bracelets ?? ### 1/5 — Why can’t I sign up? *2020-01-02, version 4.4.0* I’d like to sign up and use this app, but I keep getting error messages when I try to sign up. After a couple of attempts and then trying to sign in the app error notifies me that my email/password are incorrect. Can you help me out? ### 1/5 — Won’t even let you log in *2019-12-18, version 4.4.0* Dud ### 1/5 — Does not work *2019-12-18, version 4.4.0* I just got MyQuit band in yesterday and was so excited to use it with this app but the app won’t even allow me to sign in ! I’ve deleted and reinstalled the app and still is not working. The band was a waste of money at this point and I am not thrilled. ### 1/5 — App doesn’t work *2019-12-11, version 4.4.0* Can’t sign in any longer have changed password Error message always ## Most critical reviews (10 lowest-rated) ### 1/5 — Nicorette advertises non functional application *2023-07-14* This app was recommended in the paperwork with my Nicorette products. I was really looking forward to utilizing it and making my quitting process easier. However, after multiple attempts to set up a profile, log in proved to be impossible. Each password reset or new profile created wouldn’t allow log in or use of the application. ### 1/5 — My quit *2022-10-07, version 4.4.0* Does not work. Entered all of my information, tried to get into required “Terms and Condition” and the app crashed. Deleted the app, reloaded and got the same thing. Do not download this app ### 1/5 — Doesn’t even work. *2022-07-12, version 4.4.0* I am shocked to see people being able to even log in through the website I created an account but can’t log in through either the app or a web-browser. ### 1/5 — Never loads after login *2022-07-08, version 4.4.0* As someone who will be quitting in the next few days I was really excited about using this app to help. I created the account and logged in but I only get a loading sign and it literally never loads. For a large known company your app is a joke. ### 1/5 — Can’t even make an account *2022-05-31, version 4.4.0* Unable to get past the login screen. Just says loading. Seems a bit ironic that an app made to help people deal with the frustration and stress of quitting smoking would be so frustrating and ineffectual. Lol. ### 1/5 — Can’t log in *2022-01-23, version 4.4.0* My account works online but when I try to use the app it says my account is locked. Worthless! ### 1/5 — ZERO STARS *2022-01-22, version 4.4.0* This app won’t even let me sign in to get to my account. Can sign in through safari but once I go to the app, it just loads and loads and loads and then says it can’t log in. I would give it ZERO STARS if possible ### 1/5 — Works when it wants to… *2021-12-04, version 4.4.0* I really wanted to track my progress. This app seemed promising. However, this app hangs, shuts down and doesn’t accurately track. I’ve had to uninstall and reinstall multiple times. Such a shame to advertise such a terrible app for such a positive change in one’s health and life. Just goes to show you, these pharmaceutical companies only see the bottom line. They’ll produce a product and charge you top dollar. Then offer a half rigged app to pull you in just to get the money. I get better tracking using Apple Notes. Would be great if Apple would integrate something like this into the Health app. Hint Hint Apple. ### 1/5 — Fake coupons, nothing actually works *2021-09-08, version 4.4.0* Work toward a goal to be rewarded with a coupon and like other users “sorry this is no longer available”- then just don’t advertise it as something I’ll receive. Features like “where to buy” don’t work- maps, videos, sounds don’t load. Poorly designed, I only use it to track the amount of time without cigs and there are other apps that do it better. ### 1/5 — Can’t log into account *2021-01-05, version 4.4.0* I created an account and logged out of it and now every time I try logging back in it keeps saying my account is ‘invalid’ Overall a very frustrating experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Thank You GSK! *2021-06-01, version 4.4.0* I have not smoked since August 2000 (almost 21 years ago). I never crave cigarettes but I am addicted to the 2 mg Fruit Chill gum. I wish you would make it in1 mg. My friends told me I traded lung cancer for mouth cancer, my dentist did a thorough check and I do not have any mouth sores or any signs of oral cancer. I will never smoke again but I can’t give up my Nicorette. Fruit chill gum! ### 5/5 — Good so far *2020-11-06, version 4.4.0* App is working as described! Seems helpful for quitting ### 5/5 — Love this app ! *2020-02-08, version 4.4.0* Definitely helped me out wen I was going thru rough days when quitting! Their support messages helped me so much kept me motivated! Currently on day 27 💪 ### 5/5 — Excellent App *2019-06-24, version 4.1.0* I started quitting smoking a few days ago, and this app is a total lifesaver. Not only does it track how many lozenges I’ve taken each day, but it also shows me how long I’ve been smoke free, which, as someone who likes to be organized, is really helpful. I feel that if more and more people used this app while using one of the Nicorette products, they would benefit a lot from it, since it has helped me keep track of my progress. ### 5/5 — Vicki *2019-03-06, version 4.0.0* Great app for me. I have quit smoking and it is helping me get through every day. ### 5/5 — Mrs B *2019-01-27, version 4.0.0* This app is great ! If you are trying to quit , this app can help you ; also easy to use ### 5/5 — So far so good *2018-09-07, version 3.2.2* 2 weeks smoke free. Using the patch since the gum and lozenges make me nauseous. Don’t listen to the poor reviews. I don’t use the band, I do use the widget though and it makes it super easy to log a craving. I find that doing that activity works great to satisfy my craving. I was a pack a day smoker for 20 years and the patch has totally helped with the nicotine side of the addiction, and this app totally helps with the psychological side. And the app is FREE, gives you larger coupons for the patches (or lozenges/gum), and gives you an activity to replace the smoking part. I don’t know, maybe my willpower is just really good, but I know that I feel better when I log the craving. Thank you GSK for making a companion app that complements your product line. I can’t wait until I put patch 14 of level 3 on in 8 weeks :) ### 4/5 — App requires some improvement *2021-08-27, version 4.4.0* I have been smoke free for 19 days. I just downloaded the app yesterday, but my quit date was8/8. So anytime I enter a craving it is showing high. Duh! Should be an area to enter date joined. I am always on the mobile phone so being able to provide some input there should be an email option or something to get feedback. Overall I enjoy reviewing the many benefits the app has to offer. I am also using another app that is tracking. Prefer this one as I am using the Nicoderm CQ patches. ### 4/5 — Useful *2020-10-01, version 4.4.0* All great. Only thing I didn’t like was that I couldn’t see my entries right away or at all (I could never see my slip ups). Layout is off (maybe just on my phone-but it is annoying). Other than that, it is useful and very basic. ### 4/5 — Very Helpful *2020-04-20, version 4.4.0* I found this app really helped me to remain focused on my health and on my quitting. It inspired me to keep going and it kept me honest and focused when I slipped up. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*