# myRedHawk — user reviews > 53 indexed App Store user reviews of myRedHawk by Red Hawk Casino, rated 4.37/5 from 514 ratings. - Source: https://appshunter.io/ios/app/myredhawk/id994386342/reviews - App overview in markdown: https://appshunter.io/ios/app/myredhawk/id994386342.md - Rating breakdown: 5★ 363 · 4★ 71 · 3★ 25 · 2★ 14 · 1★ 40 ## What do users think of myRedHawk? Overall sentiment: mixed **Pros** - 👍 Easy reward and offer management - 📱 Clean, well-designed user interface - 🎯 Convenient in-app offer redemption - 📅 Helpful event calendar and promotions display - ⭐ Eliminates need for kiosk visits - 💰 Clear visibility of comps and free play - 🏆 Excellent customer service at casino **Cons** - 🐛 Location detection fails frequently - 📵 Poor app stability and crashes - 🔄 Inconsistent functionality across devices - 📶 Weak signal issues at casino - 😕 Reduced content in newer version - 🎨 Dizzy/distracting background design - ⚠️ Weak promotional offers - 🔐 Unnecessary microphone permission requirement **Commonly reported bugs** - Location services not detecting user inside casino - App incompatible with iOS 11 and iOS 13 updates - Microphone permission blocking app functionality - App fails to load or display information completely - Verification process stuck on mobile setup - iPhone 6s and iPhone 7 Plus compatibility issues - App crashes after iOS updates - Rewards and offers not loading properly **Most requested features** - Slot game or wheel spin game with free play rewards - Poker table wait listing and notifications - Improved user interface similar to original version - Better buffet information and updates - Enhanced signal strength at casino locations ## Newest reviews (10 of 53) ### 3/5 — Eh…I hope it eventually evolves *2023-02-14* I have to say, I don’t care for this new version of the app. It’s definitely not as user friendly as the original one and the original version had much more content in my opinion. I still love the casino and I go as often as possible! The promotions at red Hawk far outweigh the promotions at any of the other local casinos! ### 4/5 — App *2022-09-25, version 2.5* Good to review your reward status. ### 4/5 — The App is Good *2022-07-22, version 2.5* It works well and makes it so you don’t have to go to a kiosk to claim your offers. It also reminds you of current and upcoming offers but you also get emailed. It would be cool if they made a slot game available through the app or a wheel spin game you can play on the phone that will give the lucky winners some free play dollars when they come in. ### 2/5 — Koto buffet *2022-03-18, version 2.5* The food was so bad and there were almost no types. There's no seafood dish. Even if it's expensive, how about a luxurious one? ### 1/5 — App doesn’t work *2019-02-12, version 2.0* This app doesn’t even work to receive my free points. I’m inside the casino, playing my slot machine thinking I’ll get my free points if I open the app, but it keeps telling me I have to be there. Well, I am sitting inside the casino with my locations on, but it still doesn’t work. **Developer response:** Hi, try deleting the app and re-installing it. Also, to ensure the app recognizes you are at the casino, make sure your microphone is turned on and you can hear the casino music playing. ### 4/5 — App has a background that makes me kinda dizzy. *2019-02-05, version 2.0* The App has a background that makes me kinda dizzy. ### 4/5 — OG is in the HOUSE - GIRLFRIEND'S TREAT *2019-01-03, version 2.0* Hecka FUN Ya .. ! ### 5/5 — Red Hawk *2018-12-04, version 2.0* We love this casino every time I visit we always have fun the most I love is the kids quest my daughter just love to stay there thank you red Hawk ### 5/5 — Working *2018-12-01, version 2.0* The app is working ,, but should not require microphone ### 5/5 — Awesome casino 👍😊 *2018-10-08, version 2.0* This casino is so awesome all stuff are nice and foods so good all are awesome ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible has become useless *2024-08-08* Never worked good but worked. Now useless. They managed to make a bad app even worse. When it did work it was sum what a bait and switch. Plus offers are getting very weak. ### 1/5 — App doesn’t function properly *2023-03-26* The app never worked!!! Recently visited and found out needed reservations for buffet and couldn’t load at all from the app!!! Not to mention there is poor signal at the casino itself!! Problem loading things and not displaying information!!! ### 1/5 — Noooo *2021-12-21, version 2.4* Stop taking my money ### 1/5 — Playing slots *2021-10-23, version 2.4* Been coming here for about 4 month now 1-2 times per week every time $100 to $200 spent with only 1 time that I left with money in my pocket . My advice if you go here expect to lose all your money .and good luck . Other then that staff is ok ### 1/5 — Kids Quest had very long line *2021-03-14, version 2.4* Only one personal helping customers.. n blackjack tables were limited n service desk not at all helpful ### 1/5 — Mobile device set up *2020-03-02, version 2.3* There website is the worst. I have tried multiple times to reset my mobile app. and still til this day I can’t seem to get pass the verification stage. Red hawk needs to have an IT person train all their employees on how to set up mobile apps. ### 1/5 — Needs update *2019-10-10, version 2.0* Not compatible with iPhone new update ### 1/5 — After iOS 13 update it doesn’t work *2019-10-06, version 2.0* After iOS 13 update it doesn’t work ### 1/5 — Waterfall buffet *2019-07-03, version 2.0* When busy there is only one cashier. Need another cashier. This review is for Tuesday at 6:20pm July 2. Unacceptable ### 1/5 — Won’t locate me *2019-02-13, version 2.0* Every time I come here. I’ll sit at a machine. I’ll open up my Red Hawk app to see if I can claim my rewards. And it won’t let me. And it’ll say I have to be in/or near the casino to do so.... As I’m Plying Inside The Casino. Like. Tf? Can y’all please fix this issue. It’s driving me bonkers. ## Most praised reviews (10 highest-rated) ### 5/5 — Smooth app, Great GUI, Just what I expected *2022-02-25, version 2.5* Well created apps are so rare nowadays. Generally an afterthought to say a service or product line has one. Like websites of 25years ago; everyone knew they needed one but few knew anything beyond that. I consider Red Hawk to be the best casino in California and the only place I go because they do things right even if they take their sweet time doing it. They are guest centric and proactive in every way. Thanks guys! ### 5/5 — Love Red Hawk! *2021-11-28, version 2.4* Recently this has been our go to casino. Their casino hosts are awesome… especially Cindy, Jay and Erica! Please please bring back the buffet! I have had some trouble with the app. Sometimes it doesn’t load completely. ### 5/5 — Operation Have Fun *2021-03-12, version 2.4* Amazing atmosphere with lots of fun and friendly amazing staff, not to mention very clean environment and GREAT giveaways and prizes. Great job Red Hawk Casino (Sacramento) and BIG THANK YOU for all your support for Veterans and Soldiers!!! -Frank ### 5/5 — App and their casino *2020-12-05, version 2.4* I have really enjoyed the app and their casino. Keep up the great work in both. ### 5/5 — Lady Luck or not plus cats *2020-09-23, version 2.4* They have wonderful places to sit and press buttons. The handsome electronic machines eat paper very well and the people at tables don’t shoo you away immediately, only when you grab the hand objects do they complain! No cats are allowed in the casino main floor but I easily snuck my little precious babies in the provided personal dwelling area. 13 out of 14 of my kitties said they would return, but really MissMeatyfanfan Buns is always hard to win over. She has no hearing and doesn’t enjoy being unclothed. ### 5/5 — First class operation *2019-09-07, version 2.0* I have gambled all over the world, Hong Kong, Macau,Europe and Las Vegas, including Reno. And when you mention all these places,you have to know they all operate at the highest level of customer service. But resentful I have visited this lone casino set back in between Sacramento and Reno. The name of this casino is Red Hawk. And with just a few trips to gamble there, I have to say that by far this is my best experience ever, and if you look up hospitality’s in the dictionary i believe the name Red Hawk will Be next to it. I have never been treat as good as I have there. I would say for anyone looking to get out for a evening of enjoyment and pleasure. I strongly recommend going to Red Hawk. It will rate right up there I’m sure as one of your best outings ever. Signed- Ricky Cuevas ### 5/5 — Awesome *2019-04-18, version 2.0* Whenever I go to RedHawk, no matter I’m winning or not; I still enjoyed those slots machines and specially the VIP Luncheon. The stuffs surely know how take great of us, the customers. Keep up the great service! ### 5/5 — Happy face *2019-02-24, version 2.0* Employees need to put a smile on thier face. A lot have thier heads in a phone. Food and play are awesome. ### 5/5 — Favorite Casino *2019-02-02, version 2.0* Red Hawk is my favorite casino to play at compared to all of the others in Northern California. Great slot machine selection and lower minimum bets at the tables. It’s always been a good time when I came to play & more wins than losses. 🤑👍🏻 ### 5/5 — Shiznizel *2019-02-02, version 2.0* This is the bomb diggidiest app ever totally tubular dudes . But for real though!!😱 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*