# myRemote App — user reviews > 168 indexed App Store user reviews of myRemote App by Sivantos Pte. Ltd., rated 3.67/5 from 15 ratings. - Source: https://appshunter.io/ios/app/myremote-app/id1481436359/reviews - App overview in markdown: https://appshunter.io/ios/app/myremote-app/id1481436359.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 3 ## What do users think of myRemote App? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Good volume controls - 🚀 Responsive app - 🚀 Excellent app - 👍 Hearing improvement **Cons** - 🐛 Bluetooth connectivity issues - 🐛 Unreliable app - 🐛 Volume controls not working - 🐛 Settings not saved - 🐛 Frequent disconnections - 🐛 App crashes - 🐛 Poor app performance **Commonly reported bugs** - App not recognizing hearing aid brands - Bluetooth pairing issues - App losing connection with hearing aids - Volume controls not working as expected - App not remembering settings **Most requested features** - Individual volume adjustment for each hearing aid - Equalizer settings - Dedicated app for hearing aids - Ability to save custom settings - More control over hearing aid features ## Newest reviews (19 of 168) ### 3/5 — Can’t chose the appropriate program *2026-08-28, version 2.8.0* Have Advance Hearing Aids with blue tooth but am not able to chose the appropriate program. Button won’t change it to anything and stays on automatic ### 4/5 — Default setting *2026-08-07, version 2.7.51* I like the app except for one thing. I like to have the tinnitus setting on and adjust the volume to suit me. I have to go through this each time I put my hearing aids in. A default button would be great to save this initial setup rather than going through this setup each time. ### 2/5 — Funktioniert nicht immer. Ohne App Hörgeräte nicht gut zu nutzen *2026-07-24* Verbesserung dringend erforderlich. ### 4/5 — Designed for novices to app use *2026-07-02, version 2.7.51* Very very basic, doesn’t offer a nuanced experience & it’s almost embarrassing to open it in public ### 2/5 — Glitchy connection problems *2026-06-15* The app is fine but streaming via tv can be glitchy. The app drops signal with the aids which means you cannot always control volume levels. For the money I paid for the aids privately. I’m quite annoyed they don’t have a dedicated application. When connected is fine but loses connection easily **Developer response:** Hi there, Thankyou for getting in touch. Quality of connectivity depends on a number of factors noting that if you aids are Bluetooth enabled they actually connect via the low powered variant of Apples MFI. Could you please drop us a line at techteam.uk@signia-hearing.com with the details of the model of aids you have, if they are Bluetooth or Wireless aids, and model of iPhone and we can go through things with you, checking the circumstances, and improving connectivity as well as discussing alternate ways forward. Many thanks.. Very best regards, Signia UK Tech Team ### 3/5 — Nearly excellent *2026-04-30* App easy to use but alas has been losing connectivity with my specsavers hearing aids more and more regularly. The accuracy of the battery reader could be better. Never seems to drop below 80%. ### 4/5 — It’s fine, I guess *2026-04-30, version 2.7.40* Controls my hearing aids. Does it well without crashing. Haven’t had any problems with it. What else could you ask for? Would be great if I could install on my Apple Watch. ### 2/5 — Doesn’t remember settings *2026-04-28, version 2.7.40* A little painful that adjustments you make to volume and balance are reset each time you change programmes rather than rememebered! ### 3/5 — Déconnection intempestive *2026-04-03* La dernière mise à jour déconnecte sans arrêt les appareils à l iPhone ### 3/5 — Appli *2026-03-28* Manque cruellement de possibilités de réglages ### 4/5 — Módulo Escuro *2026-03-27* Poderiam atualizar app par opção Módulo Escuro ? economia de bateria seria melhor ### 4/5 — Battery test *2026-03-20, version 2.7.32* Right battery test icon does not work or intermittent ### 2/5 — Correction des aigus *2026-02-10* Ces appareils auditifs m’ont été conseillés pour Corriger une perte d’aigus. Or ils ne m’apportent aucune amélioration, bien que j’ai acquis le modèle supérieur. ### 3/5 — A necessary nuisance *2026-02-07, version 2.7.32* When the app is updated on Apple, it only updates on the phone if the audiologist deletes the app and then re-pairs it using his laptop. Inflexible, user unfriendly, if I didn't need it I wouldn't choose to use it. ### 4/5 — Volume controls *2025-12-17* I’m always going to adjust my volume on the left aid as I have this one on 10 and the right on 8. But after half an hour or so I find the left aid has equalised with the right aid on 8 and I can’t think why, any ideas? ### 3/5 — Volume Adjustment *2025-12-13, version 2.7.30* It would be useful if the volume adjustment could be made individually against each hearing aid rather than a single adjustment against a pair. ### 2/5 — My hearing aids *2025-10-19, version 2.7.21* I had this app since March was ok for 6 months thought this great can watch programmes without husband having to turn volume up. Now it doesn’t know my hearing aids at all tried quite a few time s ### 2/5 — Heather *2025-10-13, version 2.7.21* I have had this app for a couple of years, I continually have issues hearing conversation. My audiologist has changed the settings numerous times but they are still not suitable. I would like to have more control with an equaliser on this app. ### 1/5 — Péssimo *2025-10-11* Não funciona bem, desconectei para ver se voltava a funcionar e nao conecta novamente por nada. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bluetooth connectivity is rubbish *2026-08-25, version 2.8.0* Bluetooth connection keeps dropping out and when you try to reconnect again , it takes 5-6 attempts to connect again! Unfortunately this dreadful app is the only app compatible with my hearing aids! Hearing aids aren’t just another device, it’s essential for hearing impaired people! Get your act together to those who developed this app & improve it asap ### 1/5 — Inaccurate Power Readings *2026-07-19, version 2.7.51* When you replace battery, the app gives a reading of between 90/100. This usually drops to a show 80%. It never drops any lower until the hearing aid battery stops working. ### 1/5 — Not Helpful *2026-07-07* The connection between different apps ist great. The sound can be bad so low you can’t hear things at times. The app isn’t user friendly and it is really difficult to subtlety change setting while conversing putting up the volume. The help function isn’t set up for my device and I looked at it and was baffled didn’t know where to start. Given this is usually for old people zero out of 10. The syncing is not as simple as it could be. ### 1/5 — Frustrating *2026-06-10, version 2.7.50* I don’t use the hearing aids much during the day and unfortunately even if Bluetooth is turned off all incoming calls and Spotify etc default to being routed through these hearing aids. Next stage is to delete this app over it ### 1/5 — Zero estrelas *2026-06-07* Aplicativo que as vezes funciona. Para de funcionar e você tem que ficar deletar e baixar novamente. Só dei uma estrela porque se não marcar não avalia. ### 1/5 — PRECARIO *2026-02-18* Muito lento, chega levar 15 segundoa para responder a um comando, trava com frequencia, vai ficando mais lento com o tempo de uso, ja precisei Desinstalar e Re Instalar novamente VARIAS vezes ### 1/5 — Slow and often unreliable *2026-02-12, version 2.7.32* After two years this app has not improved, latest issue is failing to connect via Bluetooth ### 1/5 — Completely hopeless with my hearing aids *2025-12-21, version 2.7.31* Often won’t change mode or change volume. ### 1/5 — Pretty useless *2025-12-11, version 2.7.30* The volume button does not increase or decrease the volume. Bluetooth does not work now . It is useless. It does not do what it is supposed to do. Would not recommend it at all! :( ### 1/5 — Poor *2025-11-30, version 2.7.21* Just poor, works badly, always at the wrong volume, constantly having to adjust it ## Most praised reviews (10 highest-rated) ### 5/5 — Exelent *2025-11-04, version 2.7.21* Has made my hearing 100 per cent improvement ### 5/5 — Top app *2025-08-12* I have had a hearing aid supplied by Specsavers behind the ear that worked just fine but caused problems with my glasses in the ear are better sound quality is excellent **Developer response:** Hi there, Thankyou for your kind review of our App. We really appreciate it. You can (depending on your hearing loss) always go for ITE aids which sit in the Concha bowl of your ear which would then enable easier use of glasses :-) Thankyou once again, Very best regards, Signia UK Tech Team ### 5/5 — Excellent hearing aids *2025-05-14, version 2.7.2* I have only had these for 2 weeks but found them amazing. I was in a crowded noisy atmosphere and altered the settings. Wow what a difference. Amazing. So good I can alter the settings myself to my needs. ### 5/5 — Happy Ears *2025-04-11, version 2.7.1* I recently purchased the Advance Bluetooth hearing aids, from Specsavers, Grand Central, Toowoomba. From the outset the audiologist was extremely helpful, fabulous communication skills and identified that hearing aids were required. An exceptional communicator, and ensured that I wasn’t subject of any discomfort as the testing and fitting of the hearing aids progressed. The Advance hearing aids are exceptional. ### 5/5 — My new ears hehehe *2025-03-31, version 2.7.0* I suddenly list hearing in my left ear and thanks to Specsavers and the wonderfull Team I received my cross over hearing aids. Now i can go out to noisey places for lunch and not be mentally troubled by the loud environment. For ever Grateful Christine Harrower ### 5/5 — I Love The App *2024-12-10, version 2.6.80* It’s simple to use and very responsive. The graphics are clear and easy to understand. Can’t fault it 🙂 ### 5/5 — Great app but…… *2024-09-07* Love the app, easy to navigate and use the one thing that would make it better would be to have the ability to add it to my iPhone widget screen for quicker access. Please make this happen **Developer response:** Hi there, Thankyou for reviewing our app, we really appreciate you doing so , and yes great idea.. I will put it forward to the app development team when I meet with them later this week. Thankyou for that. Very best regards, Signia UK Tech Team **UPDATE** Apple are reintroducing basic controls for Signia Aids in iOS 18. please drop us a line at techteam.uk@signia-hearing.com if you need more information. **FURTHER UPDATE ** Please see the email content I have just sent out internally - FYI... Hi everyone, Further to my recent email regarding Apple supporting our aids once more on Apple watches (6 and newer) they have updated their Watch OS once more, and the setup for our hearing aids has changed.. Go to Settings. Go to Accessibility. Go to Accessibility Shortcut Tick Hearing Devices Exit Settings Now whenever a user triple clicks the crown they have easy access to program and volume change. ### 5/5 — A problem with the app *2024-07-19, version 2.6.71* Hi on my app I haven’t got directional . How can I get it ### 5/5 — Frustrating app *2024-06-18* Not the best app. It seems to like disconnecting the hearing aids whenever it feels like. ### 5/5 — What an improvement to previous app 110% wow like new aids *2024-06-12, version 2.6.71* Such an improvement long awaited feels like new and so easy to use I’m a very happy man xx --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*