# myRideRTC Para > Paratransit trip scheduling and real-time tracking for certified customers. (iPhone/iPad app by RideCo Inc..) - Source: https://appshunter.io/ios/app/myridertc-para/id6756620067 (this page in markdown: same URL + `.md`) - Developer: [RideCo Inc.](https://appshunter.io/developer/1097869971) - Category: Travel, Utilities - Price: Free - Rating: 1.90/5 from 19 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 32 MB - Languages: American English - Released: 2025-12-19 - Data updated: 2026-08-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myridertc-para/id6756620067/reviews.md ## What is myRideRTC Para? myRideRTC Para gives RTC ADA certified customers the freedom to roam and get back home. Connect to shopping, social events, restaurants, medical appointments, hospitals, schools, jobs, and more. Our official app empowers you to schedule, confirm, cancel, and view real-time estimated time of arrival for scheduled trips. Enrollment First-time users will need to enroll in the system to begin using the app. To enroll you will need to provide your RTC Paratransit ID #, date of birth, and email address (only one client can have the same email address on file). Once you submit, you will need to activate by clicking the link in the email from myRTCpara@rtcsnv.com sent to the email address provided. Login In order to log in, you will enter your client ID and password (created at the time of enrollment). If you happen to forget your password, please click on the “forgot your password” link under enrollment, and it will send you an email to recover your password. Menu top left (three lines) To book a new trip, you will need to enter a pick-up address, including unit (apt) # and telephone number of location; your destination address, including unit (apt) # and telephone number of location; and the date of the trip and the time you would like to be picked up or dropped off. Additional information will be requested, including if you need to bring mobility aids and if you would like to add any additional passengers on the trip. On the final screen, please verify the details of your trip request and confirm booking. You have now successfully booked your trip. Please follow the same procedures for any additional trips. Trips- This will show all of your scheduled trips, and you may click on the trip to display the details, including a map with the location of your pickup and destination. You will be able to click “repeat trip” if you would like to schedule the same trip for another date or cancel the trip. Trip History- This will display any past trips you took with RTC Paratransit service. Simply enter the date parameters by selecting the “to and from” dates you wish to search and click “fetch trips.” Subscriptions- This will display any recurring trips that have been placed without having to schedule each time. For information on subscriptions, please contact RTC Customer Care at 702-228-4800. My Profile- This will display your client-specific information and allow you to change your password, if needed. Announcements- This will display a tutorial video on how to use myRTCpara and any other important notifications, as needed. Help- This will display definitions of terms used for this application. General Info- This will take you to the RTC ADA Paratransit webpage for information about the service. ## Key features - Schedule new trips - Confirm and cancel trips - View real-time ETA - Repeat existing trips - View trip history - Manage recurring trips - Update profile information ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/myridertc-para/id6756620067/reviews.md ### 1/5 — Terrible *2026-06-29* Giant letters are superimposed. Very user unfriendly. ### 1/5 — Terrible *2026-06-19* I have downloaded this app several times and I have not been able to register for this app so I am unable to get into it to do anything….schedule a ride or track my ride. The other app was better. ### 1/5 — Horrible *2026-05-04* This app is horrible ### 2/5 — 2 out of 5 *2026-04-29* The app needs major adjustments. Busses have extremely late on drop offs and way too early on pick ups. The system need to change. The old system was better and more accurate 🚫⚠️ ### 1/5 — 0 of 5 *2026-04-27* Terrible app. You can’t book or even see the status of your ride. I can’t track my driver. The old terrible app was even better than this. ### 1/5 — App shutdown *2026-04-01* Asking me for verification code to sign in Where is that. When I try to get info sent to my email, the link is broken Can’t sign in so just call everyday and sit on hold for 45 minutes to make appt. No one know how to help me at RTC ### 1/5 — ParaTransit has really gone down *2026-03-16* I never had problems before but this past few weeks the rides have been consistently late. Not even 30 minutes late, I’m talking hours late to my appointments. Service has been horrendous. I know I’m not the only one who thinks this. All of us disabled passengers who rely on you are in dismay. You better fix it!!! ### 1/5 — The worst app *2026-03-13* This is the WORST app ever, its completely useless, there’s no option to register. Honestly I’m not surprised at all, cause RTCPara’s costumer service is TERRIBLE, just like many of their drivers. OBVIOUSLY their app had to match the style of the company. ### 1/5 — Improvements they made for once *2026-03-11* I know its still early to make my conclusion but if it is an improvement that they made with this and improvement with new stuff they added it will be a higher upgrade than old version hopefully it is an upgrade from the old one ## Frequently asked questions about myRideRTC Para ### How do I book a new trip with myRideRTC Para? To book a new trip, enter your pick-up and destination addresses, including unit numbers and phone numbers. You'll also specify the date and time, and indicate if you need mobility aids or additional passengers. Finally, verify and confirm the trip details. ### Can I repeat a previous trip using myRideRTC Para? Yes, you can easily repeat a previous trip. Navigate to your scheduled trips, select the trip you wish to repeat, and choose the 'repeat trip' option to schedule it for another date. ### How do I view my past trips with myRideRTC Para? You can view your past trips by accessing the 'Trip History' section. Here, you can select date parameters to fetch and display any trips you have taken with the RTC Paratransit service. ### What information is needed to enroll in myRideRTC Para? For first-time enrollment, you will need your RTC Paratransit ID number, date of birth, and an email address. After submitting this information, you must activate your account by clicking a link sent to your provided email. ### How do I reset my password for myRideRTC Para? If you forget your password, click the 'forgot your password' link under the enrollment section. This will trigger an email to your registered address to help you recover your password. ### Does myRideRTC Para have ads? No, myRideRTC Para does not contain advertisements. The app is free to use and does not display any ads to its users. ### What devices is myRideRTC Para compatible with? myRideRTC Para is designed for Apple devices and is compatible with iPhone, iPad, and iPod. It is available for download on the iOS platform. ### How often is myRideRTC Para updated? The latest version of myRideRTC Para is 4.9.1, which was last updated on March 3, 2026. This indicates regular updates to improve functionality and user experience. ## Version history (last 5 releases) ### 4.13.0 — 2026-08-01 This version includes several UI and performance improvements. ### 4.12.0 — 2026-06-09 This version includes several UI and performance improvements. ### 4.11.0 — 2026-04-14 This version includes several UI and performance improvements. ### 4.9.1 — 2026-03-03 New features, improvements, and bug fixes. ### 4.8.0 — 2025-12-30 This version includes several UI and performance improvements. ## More apps by RideCo Inc. - [RideCo Waterloo](https://appshunter.io/ios/app/rideco-waterloo/id983311848) - [VIA Link](https://appshunter.io/ios/app/via-link/id1454555018) - [Ride Well](https://appshunter.io/ios/app/ride-well/id1463720051) - [Guelph Transit On-demand](https://appshunter.io/ios/app/guelph-transit-on-demand/id1465338470) - [Calgary Transit On Demand](https://appshunter.io/ios/app/calgary-transit-on-demand/id1469425337) - [Okotoks On Demand Transit](https://appshunter.io/ios/app/okotoks-on-demand-transit/id1475109619) All apps by RideCo Inc.: https://appshunter.io/developer/1097869971 ## Related topics [myridertc para](https://appshunter.io/ios/topics/myridertc-para) · [myridertc](https://appshunter.io/ios/topics/myridertc) · [descargar ridertc](https://appshunter.io/ios/topics/descargar-ridertc) · [navigate ptc](https://appshunter.io/ios/topics/navigate-ptc) · [rtc](https://appshunter.io/ios/topics/rtc) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*