# myRTCpara — RTC Paratransit reservations > App for RTC ADA Paratransit customers to manage trip reservations and view real-time arrivals. (iPhone/iPad app by Regional Transportation Commission of Southern Nevada.) - Source: https://appshunter.io/ios/app/myrtcpara/id1561817002 (this page in markdown: same URL + `.md`) - Developer: [Regional Transportation Commission of Southern Nevada](https://appshunter.io/developer/909691510) - Category: Travel - Price: Free - Rating: 2.50/5 from 18 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 40 MB - Languages: English - Released: 2021-09-05 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/myrtcpara/id1561817002/reviews.md ## What is myRTCpara? This app will allow eligible RTC ADA Paratransit customers the ability to schedule, confirm, cancel, and view real-time estimated time of arrival for scheduled trips. Enrollment First-time users will need to enroll in the system to begin using the app. To enroll you will need to provide your RTC Paratransit ID #, date of birth, and email address (only one client can have the same email address on file). Once you submit, you will need to activate by clicking the link in the email from myRTCpara@rtcsnv.com sent to the email address provided. Login In order to log in, you will enter your client ID and password (created at the time of enrollment). If you happen to forget your password, please click on the “forgot your password” link under enrollment, and it will send you an email to recover your password. Menu top left (three lines) To book a new trip, you will need to enter a pick-up address, including unit (apt) # and telephone number of location; your destination address, including unit (apt) # and telephone number of location; and the date of the trip and the time you would like to be picked up or dropped off. Additional information will be requested, including if you need to bring mobility aids and if you would like to add any additional passengers on the trip. On the final screen, please verify the details of your trip request and confirm booking. You have now successfully booked your trip. Please follow the same procedures for any additional trips. Trips- This will show all of your scheduled trips, and you may click on the trip to display the details, including a map with the location of your pickup and destination. You will be able to click “repeat trip” if you would like to schedule the same trip for another date or cancel trip. Trip History- This will display any past trips you took with RTC Paratransit service. Simply enter the date parameters by selecting the “to and from” dates you wish to search and click “fetch trips.” Subscriptions- This will display any recurring trips that have been placed without having to schedule each time. For information on subscriptions, please contact RTC Customer Care at 702-228-4800. My Profile- This will display your client-specific information and allow you to change your password, if needed. Announcements- This will display a tutorial video on how to use myRTCpara and any other important notifications, as needed. Help- This will display definitions of terms used for this application. General Info- This will take you to the RTC ADA Paratransit webpage for information about the service. Feedback- This will take you to the RTC online comment form to submit comments about the service or app. Sign Out- This will log you out of the app. ## Key features - Schedule new trips - Confirm trip details - Cancel existing trips - View real-time ETA - Repeat recurring trips - View trip history - Manage user profile ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/myrtcpara/id1561817002/reviews.md ### 1/5 — Not working *2026-03-09* The app hasn’t been working for a week what’s going on? Is someone gonna fix it or what? ### 1/5 — App Is Not Working At All - Cannot Sign In *2026-03-05* App doesn’t let me log in and says there’s an error with the app and to call so I haven’t been able to book or see my rides for days. RTC says they’re changing systems but it messes with all consumers schedules - was there an email I missed on how difficult everything would be? ### 1/5 — Bad app *2026-01-26* 1 star ### 1/5 — TO UNRELIABLE AND MESS UP *2025-09-16* Every time I set up a bus ride for them it always has different schedules that is too early or would get me there really late, unreliable schedule, everything about it is the system issues ### 2/5 — glitches in app? *2025-01-18* i’ve been using this app now for almost a year and unfortunately in the last few months there have been quite a few issues. First issue: you no longer can see where the vehicle is on the app and how far away it is from your location which forces the passenger to have to wait outside in the elements as they only have 5 minutes from the time of driver’s arrival. sometimes, the driver is delayed, so you’re sitting out there for an hour or longer waiting for a ride without knowing when they’re coming. This issue ties into the next issue which is that the driver’s arrival time is not live. so that means the alert on your app for when the driver is arriving is not accurate. For example: I’ve had it several times now that the app says that the vehicle is not coming for another 10 minutes or more but I’m already on the vehicle enroute to my destination. most drivers do not call the passenger to let them know that they’re here and from my home you cannot see the road. The most recent issue is that for some reason, after scheduling my rides on the app, the app seemed to have changed my destination. I had taken a screenshot (I usually do this when I schedule a ride on the app) which proved that I had put in one address for destination. however, when I went back on the app 2 days later (5 minutes before scheduled pickup time) the app showed a totally different address as my destination. this caused a host of problems for me. The least of which was that the rtc paratransit agent blamed me for user error. the rides were canceled by paratransit agent and I was stuck trying to get to my appointment without being able to use paratransit. right now, your app is not one of my favorite things to have to deal with. I wish you would fix these issues. ### 1/5 — Very buggy and unreliable *2025-01-09* Rides constantly show up late, drop you off later than expected, and the app tends to glitch out and fail to show an ETA or any kind of status on the ride, even when the ride is close to arriving, making it possible to miss your ride completely if you’re not looking out for them. ### 2/5 — Where is the little bus? *2024-11-07* The details page on the map shows how many minutes away the bus is but there is no longer the little blue bus on the map so you can’t see how far away it is. The bus disappeared ### 1/5 — No longer working *2024-11-03* I’m connected to WiFi, I’m connected to data, I’ve use the app on my home WiFi before and now it’s telling me I have no internet connection and won’t work in order to even log on 🙃 ### 1/5 — Trash company *2023-07-17* Public funded non profits should never treat people the way this company does ## Frequently asked questions about myRTCpara ### How do I enroll in myRTCpara? To enroll, you'll need your RTC Paratransit ID, date of birth, and email address. After submitting, activate your account by clicking the link in the email from myRTCpara@rtcsnv.com. ### What information is needed to book a trip in myRTCpara? You need to provide pickup and destination addresses (including unit numbers), phone numbers, the date, and preferred time. You'll also specify if mobility aids are needed and if you're adding passengers. ### Can I repeat a trip I've already booked with myRTCpara? Yes, the app allows you to 'repeat trip' for previously scheduled journeys, saving you the effort of re-entering details for recurring travel. ### How do I view past trips in myRTCpara? Navigate to 'Trip History' and enter the date parameters ('to and from' dates) you wish to search. Then, click 'fetch trips' to see your past journeys. ### What is the rating for myRTCpara? myRTCpara has a rating of 2.5 stars based on 18 user ratings. ### Is myRTCpara available on Android devices? Based on the supported devices, myRTCpara is available for iPhone, iPad, and iPod. Android compatibility is not specified. ### When was myRTCpara last updated? The app was last updated on March 10, 2022, with version 1.0.1. ### Does myRTCpara have ads? No, myRTCpara does not contain advertisements. ## Version history (last 2 releases) ### 1.0.1 — 2022-03-10 General Bug fixes ### 1.0 — 2021-09-06 No release notes. ## More apps by Regional Transportation Commission of Southern Nevada - [rideRTC](https://appshunter.io/ios/app/ridertc/id909691507) All apps by Regional Transportation Commission of Southern Nevada: https://appshunter.io/developer/909691510 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*