# myRWC

> Connect with Redwood City government for service requests and city information. (iPhone/iPad app by City of Redwood City.)

- Source: https://appshunter.io/ios/app/myrwc/id731511083 (this page in markdown: same URL + `.md`)
- Developer: [City of Redwood City](https://appshunter.io/developer/1541396846)
- Category: Productivity, Utilities
- Price: Free
- Rating: 1.70/5 from 28 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 28 MB
- Languages: American English, Arabic, French (France), German (Germany), Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2013-10-24
- Data updated: 2026-07-04
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/myrwc/id731511083/reviews.md

## What is myRWC?

myRWC is a great way to connect with your Redwood City government to report problems in the community and access many different City services.  If you see something that needs attention – such as graffiti, abandoned vehicles or potholes – you can submit a service request and even attach a photo.  myRWC routes the issue to the right City staff person; you will be notified through your phone when the work is complete.  You can also monitor requests and provide comments, pay your water bill, register for a class and check out the latest community news and events.  Local government functions at its best when everyone participates. Download the app to get started today!

## Key features

- Submit service requests with photos
- Track request status and receive notifications
- Pay water bills
- Register for city classes
- Access community news and events
- Connect with local government

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/myrwc/id731511083/reviews.md

### 3/5 — Useful for residents

*2025-09-01, version 4.6.0*

But, when adding photo, it takes too long to upload. App should shrink photos to ~100k before upload

### 5/5 — Solid

*2025-01-14, version 4.6.0*

I like the app, does what its supposed to

### 1/5 — App or City Governance

*2024-09-22, version 4.6.0*

I posted an issue and after 30 days no response from RWC on the issue. I even posted a comment after 15 days.  I am led to believe that the app functions well enough it is that there is just no real governance by the city manager or city council.

### 1/5 — Could have been useful, but it is not

*2022-05-31, version 4.3.0*

The city of Redwood City has completely given up on this app. There is one deranged person who spams it constantly. This makes the app useless. 

On the city end, the folks assigned to moderate this are useless and absent. Why on earth did we pay for this to be built if no one on city staff will put in the work to keep it useful?

### 1/5 — Useless Piece of Crap App

*2022-02-28, version 4.3.0*

If you thrive on spammers, this is your place! It’s a pathetic waste of space app.

### 1/5 — Unusable garbage

*2021-12-18, version 4.2*

A broken web view stuffed in an app that never works, throws random errors, crashes, and isnt very usable on top of that.

### 1/5 — Spotty before, useless now

*2021-09-29, version 4.2*

The developers of this app really sold Redwood City a bill of goods. When this service was first launched, its usability varied from crashy to okay. But now, because the developers have not implemented the ability for the folks in RwC who receive reports to moderate content, its usability has been degraded to the point of uselessness. As a result, every report submitted is hijacked by at least one determined resident who spams completely unrelated reports with 30x of their identical and lengthy all-caps post about their pet project. Unless and until the city is given the ability to MANAGE content, the app is useless and I’ll call in reports so they can actually be serviced.

### 2/5 — Password reset doesn’t work right

*2021-05-10, version 4.1.4*

I tried to reset my password. The link in the email sent me to reset it in the San Carlos app, not the Redwood City app. The problem I am trying to report is in the Redwood City app. (I used a different method to log in and was able to do that.)

### 1/5 — Crashes!!!!

*2020-11-16, version 3.9.6*

Okay guys. Please update this app ASAP because it crashes every time. What’s the use of having an app up and running if it doesn’t work?

### 1/5 — Crashes immediately.

*2020-11-15, version 3.9.6*

Crashes immediately on startup.  Your tax dollars at work.

## Frequently asked questions about myRWC

### What can I report using myRWC?

You can report various community issues such as graffiti, abandoned vehicles, and potholes. The app allows you to submit service requests directly to the City of Redwood City staff.

### How does myRWC notify me about service requests?

myRWC will notify you through your phone when the work for your submitted service request is complete. You can also monitor the status of your requests within the app.

### What other city services are available on myRWC?

Beyond reporting issues, you can pay your water bill, register for city classes, and check the latest community news and events directly through the app.

### Is myRWC free to download and use?

Yes, myRWC is free to download and use. It is supported by advertisements, as indicated by the 'hasAds' flag.

### What devices does myRWC support?

myRWC is supported on iPhone and iPod devices. It is designed for iOS users.

### How often is myRWC updated?

The latest version of myRWC is 4.6.0, last updated on November 28, 2023. This indicates regular updates to maintain functionality and introduce improvements.

### What is the user sentiment for myRWC?

User sentiment appears to be mixed, with an average rating of 1.7 stars from 28 ratings. This suggests potential areas for improvement based on user feedback.

### Is myRWC suitable for all ages?

myRWC has an age rating of 4+, making it suitable for children and adults. The content is generally appropriate for a wide audience.

## Version history (last 5 releases)

### 4.6.0 — 2023-11-28

New in v4.6:
- Email verification UI Update
- Bug fixes

### 4.3.0 — 2022-01-06

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-05-25

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-02-25

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-12-01

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

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## More apps by City of Redwood City

- [Explore Redwood City](https://appshunter.io/ios/app/explore-redwood-city/id1203059967)
- [Redwood City Police Department](https://appshunter.io/ios/app/redwood-city-police-department/id1610705798)
- [Redwood City Fire Department](https://appshunter.io/ios/app/redwood-city-fire-department/id1669393697)

All apps by City of Redwood City: https://appshunter.io/developer/1541396846

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*