# mySamHouston > Electric cooperative member account management and service reporting tool. (iPhone/iPad app by Sam Houston Electric Cooperative Inc..) - Source: https://appshunter.io/ios/app/mysamhouston/id1274727524 (this page in markdown: same URL + `.md`) - Developer: [Sam Houston Electric Cooperative Inc.](https://appshunter.io/developer/1357776263) - Category: Productivity, Utilities - Price: Free - Rating: 3.70/5 from 26 App Store ratings · 9 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 29 MB - Languages: American English - Released: 2017-11-05 - Data updated: 2026-07-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mysamhouston/id1274727524/reviews.md ## What is mySamHouston? Sam Houston EC received its charter May 16, 1939, and has been providing electricity to East Texas ever since. The Cooperative was founded by a handful of farmers and rural residents who dreamed of bringing “power to the people.” In the early 1940s, there were just over 600 Co-op members. Today, Sam Houston EC serves 55,000 members and 74,000 meters across parts of 10 counties. mySamHouston provides Sam Houston Electric Cooperative members account management at their fingertips. Members can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SHEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact Sam Houston Electric Cooperative by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Map - Displays facility and payment dropbox locations on a map interface. ## Key features - View and pay bills - Manage payment methods - Track energy usage - Report service issues - View outage information - Contact customer service - Find payment locations ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/mysamhouston/id1274727524/reviews.md ### 5/5 — My Prefered Provider *2024-07-02* I love SHEC. Have used them for almost 25 years! Appreciate the service I receive. Thank you Sam Houston Electric Cooperative! ### 1/5 — Unacceptable *2024-06-24* On a technical side of using this app and the smart hub app: No one has any information that can tell me nor does the Internet forums, Reddit, or any other search inquiry can explain why this app needs to access google domain to login. Those that don’t know should reconsider. There should be no reason why an account to an electronic company needs to access google to login with a username and password set by the samhoustonelectriccoop website. My firewalls and web filters block anything related to google and I can’t login. Allowing any google domain and it works fine. ### 3/5 — App *2023-11-05* Need to delete app and download frequently because daily use doesn’t display ### 1/5 — Repeated Crashes *2022-05-03* Some days the app is virtually unusable as it crashes repeatedly. ### 4/5 — Crashes *2021-09-12* Can’t open some options or it crashes ### 5/5 — Easy to use *2021-01-20* I really like this app. It makes paying my bill simple and I can check my usage quickly. ### 5/5 — Great App! *2019-02-06* App really helps to monitor your useage and stay on top of your electric bill. Really like the ability to pay bill right from my phone. Glad you included a fingerprint login feature as well. A minor complaint is when swiping usage charts from one time period to the last is the usage scales change making A/B comparisons difficult. Would be nice to compare apples to apples. ### 3/5 — Please fix the usage checking *2018-10-21* The app is great. However, I’m unable to check my usage lately because there is no information shown. ### 1/5 — Stupid *2018-03-26* Don’t bother. They send you a temporary password & it locks you out of your account. Waste of time & effort to a company that has no customer service to begin with ## Frequently asked questions about mySamHouston ### How do I pay my bill with mySamHouston? mySamHouston allows you to view your current balance and due date, manage recurring payments, and modify payment methods. You can also make a payment immediately or schedule it for a future date directly within the app. ### Can I see my past bills in mySamHouston? Yes, the app provides access to your bill history, including PDF versions of your paper bills, which you can view directly on your mobile device. ### How can I report a service outage using mySamHouston? The 'Service Status' section of mySamHouston displays outage information. You can also report an outage directly to Sam Houston Electric Cooperative through the app. ### What information can I see about my energy usage? mySamHouston offers an 'My Usage' feature that displays energy usage graphs. This helps you identify high usage trends using an intuitive gesture-based interface. ### How do I contact Sam Houston Electric Cooperative through the app? The 'Contact Us' feature allows you to easily contact the cooperative by email or phone. You can also submit predefined messages and include pictures and GPS coordinates. ### Does mySamHouston have ads? No, mySamHouston does not contain advertisements. It is a free utility app designed for account management. ### What devices is mySamHouston available on? mySamHouston is available for iPhone and iPad devices, as indicated by its supported devices list. ### How often is mySamHouston updated? The latest version of mySamHouston is 26.1.1, and it was last updated on January 28, 2026. This suggests frequent updates to maintain functionality and security. ## Version history (last 5 releases) ### 26.3.2 — 2026-07-13 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.1 — 2026-06-22 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.0 — 2026-06-04 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.2.1 — 2026-05-05 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.1.1 — 2026-01-28 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ## Apps similar to mySamHouston | App | Rating | Price | Category | | --- | --- | --- | --- | | [ElaraCare – Team Connections](https://appshunter.io/ios/app/elaracare-team-connections/id1603260595) | 4.3 (389) | Free | Productivity | | [ManageCasa](https://appshunter.io/ios/app/managecasa/id1585490869) | 4.4 (250) | Free | Productivity | | [TMRS](https://appshunter.io/ios/app/tmrs/id1587974305) | 3.0 (21) | Free | Productivity | | [Valid Shifts](https://appshunter.io/ios/app/valid-shifts/id6444901977) | 4.3 (23) | Free | Productivity | | [Ikon Connect](https://appshunter.io/ios/app/ikon-connect/id1078370039) | 2.9 (148) | Free | Productivity | | [Highline Fast](https://appshunter.io/ios/app/highline-fast/id1588029676) | 4.7 (191) | Free | Productivity | ## Related topics [covington electric cooperative](https://appshunter.io/ios/topics/covington-electric-cooperative) · [plateau electric cooperative](https://appshunter.io/ios/topics/plateau-electric-cooperative) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*