# mySanitas Chat — user reviews

> 13 indexed App Store user reviews of mySanitas Chat by GUIDEWELL-SANITAS I, LLC, rated 2.50/5 from 38 ratings.

- Source: https://appshunter.io/ios/app/mysanitas-chat/id1447172742/reviews
- App overview in markdown: https://appshunter.io/ios/app/mysanitas-chat/id1447172742.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 22

## Most critical reviews (10 lowest-rated)

### 1/5 — Updated app, went very wrong

*2022-09-14, version 10.0.0*

I tried many times, wanted to believe it will work, waste of time.

### 1/5 — THE WORST APP AND SERVICE

*2022-07-01, version 9.5.0*

NEVER RECEIVED MY RESULTS, CHAT SERVICE IS VERY DEFICIENT. ACCESS TO SERVICE IS VERY LIMITED. VISUAL COLORS SO PALE FOR VISION OR WIRTING.

### 1/5 — Not working

*2022-02-24, version 9.3.1*

Impossible to even sign up. Ridiculous

### 1/5 — Imposible to sign up

*2021-01-21, version 6.0.0*

It’s imposible sign up , and worst it’s they don’t have costumer support to try to fix the problem !!!

### 1/5 — It doesn’t work- so bad

*2020-11-30, version 5.0.0*

It doesn’t work, we tried but it was impossible

### 1/5 — Horrible

*2020-08-03, version 3.16.0*

This does not work

### 1/5 — Does not work.

*2020-05-05, version 3.15.6*

Does not load anything.

### 1/5 — Doesn’t work

*2020-04-12, version 3.15.6*

It doesn’t work. Doesn’t load anything

### 1/5 — Does not work

*2020-03-30, version 3.15.5*

We are living in tough times we need this to work

### 2/5 — Yet another terribly designed healthcare app

*2022-05-16, version 9.4.0*

It’s almost as if they’re trying to make it bad.

## Most praised reviews (3 highest-rated)

### 5/5 — Works for me

*2020-09-15, version 3.16.1*

Waited all day for a call back from my doctor. 20 minutes after starting and a short chat with a helpful nurse I have a prescription called in. Wish I had installed this app sooner

### 5/5 — Quick Response

*2020-08-10, version 3.16.0*

I have use this app twice in the last two days. Each time I have gotten a quick response and my needs are taken care of. The app is great!

### 5/5 — Works great!

*2020-07-14, version 3.16.0*

Easy to download and very user friendly. Once you entered your personal information, it was easy to immediately connect with a docter and patient services. 
Highly recommend.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*