# mySantaAna — user reviews > 26 indexed App Store user reviews of mySantaAna by Rattle Tech, rated 3.50/5 from 35 ratings. - Source: https://appshunter.io/ios/app/mysantaana/id387199351/reviews - App overview in markdown: https://appshunter.io/ios/app/mysantaana/id387199351.md - Rating breakdown: 5★ 19 · 4★ 0 · 3★ 3 · 2★ 4 · 1★ 9 ## Newest reviews (6 of 26) ### 2/5 — App is ok *2019-03-03, version 2.4.4* They need to add the ability to request the the police remove/relocate a homeless person from somewhere. ### 2/5 — The feature to add pictures is gone! *2016-09-10, version 2.3.6* Yo! Someone needs to read this! Fix please! ### 3/5 — Does not let me add/import picture *2016-08-25, version 2.3.6* Works great! The only issue is it does not allow me to insert or take a picture from the app. This issue came about with the last update. Please fix! ### 3/5 — Great app *2016-06-28, version 2.3.5* After last update failed to launch been waiting for new update also animal control was taken out. ### 2/5 — Not good *2015-03-15, version 2.1* Can't upload more than 1 picture, it freezes and give you a black screen that does not go away, you have to delete the app.😠 ### 3/5 — Interesting!!! *2010-10-27, version 0* Can wait to use it!!...hope it works!!! Yay! ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2025-06-07, version 2025.2.0* Update is garbage. Account is lost with all my previous activity and reports. Can’t retrieve password, says error, no account exists. Please fix so I have access to my account, password, and previous activity. ### 1/5 — Not really an app *2024-12-05, version 2024.10.1* Every link you click takes you to the browser. ### 1/5 — Pointless *2023-11-15, version 2023.2.8* The only thing this is good for is making a report every other button just opens a browser page that or the city council and mayor fellating themselves by having a button just to show their names and faces and back stories like as if anyone actually cares ### 1/5 — Latest Update *2021-09-08, version 2021.3.2* Latest update says, No Internet Connection when I clearly have internet. ### 1/5 — App crashes after trying to submit graffiti complaint *2020-10-03, version 3.3.14* The app crashes when trying to submit reports after updating my iphone with the latest apple update ### 1/5 — No follow-up by city *2019-06-18, version 2.4.5* I’ve reported the same issue (homeless loitering, illegal dumping) and have requested follow-up. All my reports have gone missing. ### 1/5 — Fix picture feature *2016-09-11, version 2.3.6* Previous versions were great, but now the ability to add pictures doesn't work. Cannot submit a report without a picture, so now it's pretty useless. Please repair the picture function ### 1/5 — Crashes on launch *2016-04-27, version 2.3.5* QA fail ### 2/5 — Make reporting app bugs/suggestions within the app possible *2025-08-22, version 2025.3.2* There’s no way to report app bugs within the app. Also, why does the location automatically default to Portland when reporting potholes since the app is only useful for Santa Ana ### 2/5 — Good idea, bad execution *2024-09-23, version 2024.7.5* When it works, it’s great—I love being able to report issues and receive updates on when things have been fixed. Unfortunately for the last several months when I try to report an issue, the app crashes and closes; and there’s no support for this app other than a note on the website to delete it and re-download it (which didn’t work in my case) ## Most praised reviews (10 highest-rated) ### 5/5 — Love It! Conveniently Functional! *2024-10-21* Highly recommended! We pay high taxes in Santa Ana and there’s many issues in our city, but how do we report them to the right people, or how would public works employees know where these issues are? This app has a directory, and you can anonymously or not, report issues within seconds. It is fast, convenient, and functional. Remember, as taxpayers and residents, it is up to us Santaneros, to keep our city safe and clean and be informed of what’s going on in our city. I mainly use it to report graffiti and they take it down within a day or week. Amazing! ### 5/5 — Seriously Impressed! *2023-02-15, version 2023.1.1* I’ve primarily used this app just to keep tabs on local notifications, but the other day I noticed that a traffic signal crosswalk button was broken. I used the app to report the issue and it offered a simple and easy gps enabled map UI to indicate the specific pole and easily report the issue. I was already impressed by that point (no phone calls needed!) but it went above and beyond to follow up with me by push or optionally email to let me know about the report progress. It was fixed next day and let me know! This is really impressive functionality especially for an app built for only a single city! ### 5/5 — It really does work. *2019-03-12, version 2.4.4* I have personally used this app to solve a serious long-standing quality-of-life problem in my neighborhood. ### 5/5 — Great App *2018-04-11, version 2.4.1* Awesome app. Love the responsive time and notification. Wish you would add a parking violation or blocked driveway and get a parking enforcement out on scene for ticket or tow. Thank you again for this app. ### 5/5 — Thank You *2017-03-03, version 2.4.1* Fantastic app. Thank you to everyone that helps and thank you for this app. ### 5/5 — Impressive app *2015-07-20, version 2.1* Works great and very handy. ### 5/5 — Great Idea *2012-04-10, version 2.0* Great idea for those of us that work in Santa Ana at night who come across all the good stuff. ### 5/5 — Great app *2011-08-10* Now we have great way of reporting dumb graffiti in our phones hope this helps everyone report dumb low life cholos ### 3/5 — Great app and great idea! *2023-06-17, version 2023.2.7* The people that report graffiti get a quick response for cleanup. If I could make any recommendation for the app it would be a place to report illegal fireworks. People have to pay a lot of money to drug their dogs from illegal fireworks. I love fireworks! As a dog owner I don’t think my guard dog should be drugged every night. I think the city should care more about the illegal fireworks and peoples pet bills. I am 100% ok with 4th of July. It’s the stuff that goes off before and sends my animals shaking that is not so cool and not so fair. I think this app should offer more on fireworks. There are cameras everywhere. I can’t figure out why it’s so difficult. ### 3/5 — App crashes *2021-07-27, version 2021.2.3* The app crashes wayyyy to much & it is super slow when staring up. Other than that, it’s a great way to report graffiti, every time I report it’s usually gone within a day! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*