# MySantaRosa

> Submit service requests and report community issues to the City of Santa Rosa. (iPhone/iPad app by City of Santa Rosa.)

- Source: https://appshunter.io/ios/app/mysantarosa/id1613218012 (this page in markdown: same URL + `.md`)
- Developer: [City of Santa Rosa](https://appshunter.io/developer/1613218014)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.80/5 from 5 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 37 MB
- Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2022-03-08
- Data updated: 2026-06-05
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/mysantarosa/id1613218012/reviews.md

## What is MySantaRosa?

The City of Santa Rosa offers 24-hour online assistance to its residents through MySantaRosa. Residents will have the ability to submit service requests (i.e.: repair a pothole, prune a tree, remove graffiti) and report issues of concern in their communities. Please call 911 for emergency issues.  MySantaRosa is also available as a browser-based application at srcity.org/MySantaRosa

## Key features

- Submit service requests
- Report community issues
- 24-hour online assistance
- Non-emergency reporting
- Browser-based access

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mysantarosa/id1613218012/reviews.md

### 1/5 — don’t waste your time

*2025-07-08*

They cherry pick what they will address. I submitted something over a week ago and still has not been addressed.  But yet little peons get addressed day of, even today and hours after posted. Some dumb app for waste of city time to report anything of a concerned citizen. Can’t wait until a real emergency happens and after math after i report something doesn’t get addressed. This app is stupid, don’t report anything as won’t get addressed

### 2/5 — Not as good as it used to be

*2023-06-26*

At one point this was useful to photograph and report blight, but the ability to report blight was removed.  Only a handful of narrow categories of reports can be submitted, few of which represent the actual needs that Santa Rosa residents have.

## Frequently asked questions about MySantaRosa

### What can I report using MySantaRosa?

You can report various community issues such as potholes, graffiti, and trees needing pruning. The app is designed for non-emergency concerns and provides 24-hour online assistance for residents.

### Is MySantaRosa free to use?

Yes, MySantaRosa is available for free download and use. It is supported by advertisements, as indicated by its ad-supported model.

### What devices does MySantaRosa support?

MySantaRosa is available for iPhone and iPod devices. It also offers browser-based access through the City of Santa Rosa's website.

### How often is MySantaRosa updated?

The app was last updated on March 9, 2022, with version 4.3.0. While specific update frequency isn't detailed, this indicates recent maintenance and development.

### What is the age rating for MySantaRosa?

MySantaRosa has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content appropriate for young children.

### Does MySantaRosa have ads?

Yes, MySantaRosa contains advertisements. This is part of its ad-supported monetization model, which allows the app to be offered for free.

### What should I do for emergencies in Santa Rosa?

For any emergency issues in Santa Rosa, please call 911 immediately. MySantaRosa is intended for non-emergency service requests and community issue reporting only.

### How does MySantaRosa compare to calling city services?

MySantaRosa offers 24-hour online convenience for submitting service requests and reporting issues, which can be more efficient than traditional phone calls for non-urgent matters.

## Version history (last 1 release)

### 4.3.0 — 2022-03-09

No release notes.

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## Related topics

[my santa rosa](https://appshunter.io/ios/topics/my-santa-rosa) · [rosa santa](https://appshunter.io/ios/topics/rosa-santa)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*