# MySaskHealthRecord — user reviews

> 37 indexed App Store user reviews of MySaskHealthRecord by Government of Saskatchewan, rated 2.50/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/mysaskhealthrecord/id6444068088/reviews
- App overview in markdown: https://appshunter.io/ios/app/mysaskhealthrecord/id6444068088.md
- Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (17 of 37)

### 1/5 — Impossible to get on

*2025-03-07, version 1.0.6*

I have an account already, but because I have that, it won’t let me open a new account or sign in to my account. So frustrating.

### 1/5 — Garbage

*2024-11-28, version 1.0.6*

.

### 1/5 — Waiting

*2024-09-27, version 1.0.5*

This app takes a horrendous time to open up. Hope they can fix it.

### 1/5 — Nothing but white

*2024-09-22, version 1.0.4*

Well so much for being able to access your results. White after Labour Day is so wrong 🤣

### 1/5 — App doesn’t open at all

*2024-09-20, version 1.0.4*

After the recent update of Sep 2024, the app doesn’t work at all. All it shows is blank white screen after opening the app. Such a waste.

### 1/5 — Update = no access

*2024-09-18, version 1.0.4*

Updated the app and now just have a white screen.

### 1/5 — Terrible and laughable

*2024-09-18, version 1.0.4*

Currently cant even open it! Before this recent glitch, needed login every time you use it. Also not much of functionality; It basically takes you to Sask health webpage and nothing more than that. I hope the government of Saskatchewan didnt spend a fortune to develop it!!

### 1/5 — Stops working after recent update

*2024-09-18, version 1.0.4*

My app no longer works after a recent update.

### 1/5 — Last update does not work

*2024-09-16, version 1.0.4*

Uploaded the last version 1.4. Just get a white screen. Such an important not being able to see your lab results.

### 1/5 — Not loading

*2024-09-15, version 1.0.4*

Just updated new update not loading.

### 1/5 — Better than nothing if you’re desperate

*2024-09-15, version 1.0.4*

Hey guys… this app is brutal. Call it a web icon link because that’s what it is. Update to something more intuitive and that you don’t have to log into every 2 minutes.

### 1/5 — Brutal.

*2024-09-11, version 1.0.3*

So, the app makes you log into the website and after it finally loads, it crashes and takes you back to the we login page to log in again.  Wow.  I gave up and just went to my desktop to look at my lab results.  I pity the patient that needs to closely monitor their results using this app…

### 1/5 — Simply doesn’t work

*2024-05-30, version 1.0.3*

Zero functionality. Please fix. iPad 9th Gen.

### 1/5 — Horrible app

*2024-05-02, version 1.0.3*

After having done all of the necessary steps, I am still unable to log in. Changed password, nope still not working.  User not found, password, username, email not found. I can’t even recommend this app. I will try again at some point in the next day or so, but again I don’t recommend this app.

### 1/5 — Absolutely useless trash just like majority of gov projects

*2024-03-27, version 1.0.3*

Doesn’t even function. What a joke

### 1/5 — Broken

*2024-03-26, version 1.0.3*

D/l’d the app. Click “Get Started” once app was running. Received “! Error, The User (letters/numbers with dashes) was not found in the central Repository.” I just clicked “Get Started”. 🤦‍♂️
Relative in Alberta has their medical services app, it’s way awesome. Flawless, smooth and works.

### 1/5 — A joke

*2024-02-27, version 1.0.2*

Can’t login consistently. Basically just an internet page. How is it you take so much money from us, tax us do we can’t even live and then you can’t even make a working app to access our health care? What a joke

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-04-22, version 1.0.11*

As quickly as I downloaded this. I’m quickly deleting it.Lol I keep getting an error. It’s not working.

### 1/5 — Error message

*2026-04-04, version 1.0.11*

I can’t log in and giving error messages. With updates can’t access anything now.

### 1/5 — Don’t update

*2026-03-31*

I just updated the app and now lab test results won’t load.

### 1/5 — Zero

*2026-03-30, version 1.0.11*

Just updated. Started out not being able to see any lab records. Now it is just a white screen. Wow

### 1/5 — Horrible update

*2026-03-30, version 1.0.11*

Whoever is in charge on that 2026 update needs to be demoted. It doesn’t even load properly, quickly, or efficiently. I’m pretty sure the point of having an app is for app features, not being directed to a website. Extra steps just to pretty much be directed to a website.

### 1/5 — Worked great until the update

*2026-03-30, version 1.0.11*

Was forced to update the app. Now logins and loading times are horribly slow. I can’t access anything and just get a white screen. The app is pretty much useless now.

### 1/5 — Needs An Update

*2026-02-25, version 1.0.10*

This app is atrocious. The app is not user friendly. Once you click access my health record, it reverts back to the main screen “Get Started”

### 1/5 — Ehealth

*2026-02-01, version 1.0.10*

Terrible to log into. Lots of failed attempts are frustrating.

### 1/5 — It’s just a web page that doesn’t work

*2026-01-14, version 1.0.10*

It’s painful to try to login, if you can do it. After that, it’s worst than the web page. There’s no reason to have the app.

### 1/5 — Would rate this zero

*2025-03-30, version 1.0.6*

Literally doesn’t work. Nothing comes up, just a white page. Ridiculous.

## Most praised reviews (6 highest-rated)

### 5/5 — Won’t open

*2023-08-27, version 1.0.0*

Just downloaded (aug 27/23) and all I get is a white screen.

### 2/5 — 2026 update

*2026-03-31, version 1.0.11*

The March 2026 update is much slower than the previous version. Very disappointing.

### 2/5 — Can’t view reports

*2023-10-17, version 1.0.1*

I can get into my account very easily. I can’t view any of my reports. I emailed for help. All that happened was I received a link to download the new app which I am already using. Waiting time on phone is very long, I was on the phone for a half an hour and my call was dropped.

### 2/5 — Great access to account, but signing in to your account every time not good

*2023-10-15, version 1.0.1*

Great for accessing your health records, but why is it necessary to sign in each time? If you can’t get easier access than going to the web page, what’s the point?! Needs to add face recognition/pass code for accessing the app rather than having to sign in with user name and password.

### 2/5 — This App is a Bookmark

*2023-10-06, version 1.0.1*

This 'app' is a bookmark to their website. It's entirely a web view. If it at least supported mobile auth methods like Face ID, or longer sessions, that'd be one thing, but it doesn't.

### 2/5 — Solid app if built in 2012

*2023-06-07, version 1.0.0*

The app is a thin web browser. It requires a person to login each time opening the app and provides a slightly different interface for the website. Everything is still horribly slow. It also asks for access to many Apple Health items, but I can’t see what it does with that and doesn’t seem to allow Lab Test data to be sent into Apple Health. I hope this is a “soft launch” of a future usable version.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
