# MySCE — user reviews > 185 indexed App Store user reviews of MySCE by Southern California Edison, rated 1.90/5 from 1,338 ratings. - Source: https://appshunter.io/ios/app/mysce/id553317645/reviews - App overview in markdown: https://appshunter.io/ios/app/mysce/id553317645.md - Rating breakdown: 5★ 231 · 4★ 50 · 3★ 50 · 2★ 55 · 1★ 952 ## What do users think of MySCE? Overall sentiment: negative **Pros** - 👍 Useful app - 🚀 Great improvements - 🚀 Easy and intuitive - 👍 Works great **Cons** - 🐛 Crashes frequently - 🐛 Doesn't work at all - 🐛 Useless app - 🐛 Terrible app - 🐛 Constantly having issues - 🐛 Blank screen after login - 🐛 Poorly designed, user hassle - 🐛 Worthless app - 🐛 Embarrassing - 🐛 Glorified Bookmark - 🐛 Upgrade has ruined app - 🐛 Upgrade is garbage - 🐛 RUINED this app with the redesign - 🐛 Even worse now **Commonly reported bugs** - Login screen freezes - Incompatible with latest iOS - App crashes after update - App won't open or load profile - Biometrics no longer work **Most requested features** - Bring back daily/hourly usage tracking - Add ability to see projected bill amount - Implement Face ID login - Provide hourly usage data ## Newest reviews (14 of 185) ### 2/5 — Annoying *2026-07-07, version 4.0.58* App works ok but the constant pop up telling me to change my rate plan is just outright annoying. ### 4/5 — IT SHOULD HAVE BEEN 5 STARS *2026-05-23, version 4.0.56* I could have given it a 5 star because everything that I need to manage my sce account is simplified and is all in the app. I took 1 star out BECAUSE I can’t access it when im on vacation, like out of the country vacation. How can I manage my SCE if i can’t access it at my most convenient time? ### 2/5 — Useful but frustrating *2026-04-12, version 4.0.55* I have to log in with multi-factor every single time I open the app. Come on. It’s 2026 and it’s on my device, not a web browser. ### 1/5 — So bad it should be illegal *2026-01-31* This the worst app I currently have on my phone; I don’t understand how Apple would even accept something this bad: - Logging in is a pain: the form doesn’t even match the website’s domain to Passwords so Autofill is broken and the SMS- and email-based 2FA is a huge time waster. Ever heard of Passkeys? - The loading indicator spins forever so the website (yeah this app is another trashy web wrapper) never loads It’s like the app is actively preventing you from paying them. Why make it a hard for customers to pay you? This makes zero sense. Even outside the app is terrible, trying to pay by debit/credit lands you on yet another third-party website that doesn’t even show the right balance. At what point would it be better to just stop using third parties and invest in your own app/web development? ### 1/5 — Horrible payment system *2026-01-30, version 4.0.53* This app sucks . It will literally split the same bill a thousands times. I had to pay 1 cent . After 6 payments on the same bill ### 1/5 — App does not work, technical issue pop up and won’t get past it *2026-01-26, version 4.0.53* Was able to use this app early in 2025 and ever since that one time you were able to successfully log in, it doesn’t work after that. Fast forward to 2026, same issues. Keeps getting my “It looks like some technical issue, please try again after some time” message pops and can’t exit out of it. Useless app. ### 1/5 — I wish I could give it to zero stars *2026-01-19, version 4.0.53* Your billing section is horrendous. The amount of times I have been kicked off my payment plan this past year due to your app is astronomical. And as of right now, I just tried enrolling into your auto pay program which seemed super simple and if just paid my whole entire bill which is not what I wanted. ### 1/5 — Horrible app by a horrible company *2025-12-07, version 4.0.52* No surprise this app is utter junk. It’s just the web page in an app. But can you expect anything better from these crooks? They charge the most in the nation and can’t afford to pay for an actual app. And I really wish they would quit trying to trick me into signing up for paperless billing. IT AINT GOING TO HAPPEN. I don’t trust this company one bit to be honest and not change records when I inevitably run into a problem. ### 2/5 — FRUSTRATING *2025-12-02, version 4.0.52* SCE has always been a good service with excellent customer support! I was grateful to find an app to support my paperless communications. But there’s too many upgrades!!! And every time I upgrade, FaceID no longer works. It’s so frustrating!!!!! Plus, this isn’t a social media app & the creators should stop trying to make it one! Electricity is a required utility, not a fun zone service. ### 4/5 — 2025 version is actually useful *2025-11-24* Earlier versions of this app were completely worthless, you’ll notice most of the reviews that are so critical or also five and six years old. The current version is sort of kind of useless, but at least you can look up how much your bills gonna be and how much electricity you’re using if for some reason you don’t want to just wait till they send you the bill. Come to think of it, what else would you really want to use and have like this for? ### 1/5 — Doesn’t work *2025-11-17, version 4.0.51* Blank screen after I login ### 1/5 — Embarrassing *2025-11-10, version 4.0.51* SCE is a multi billion dollar corporation and they cannot create a proper mobile application. The app constantly crashes has sign in issues, bugs and recently will not even load past the login screen. This is hands-down embarrassing. This should be more publicly scrutinized. ### 1/5 — Useless *2025-10-27, version 4.0.51* Useless app can’t even get past the log in my screen just stays white, fix this please what’s the point of something so dysfunctional ### 1/5 — Poorly designed, user hassle *2025-10-20, version 4.0.50* For so many times I have failed to login. Hit the login button guess what? Nothing happens. Nether the least you should tell the user what’s going on, instead of failing in silence. ## Most critical reviews (10 lowest-rated) ### 1/5 — Reporting on this app is trash *2026-07-12, version 4.0.58* I tried repotting my blocks outage on the app and keeps claiming my street doesn’t match their records! oh but it matches fine when it’s time to collect huh!!!! ### 1/5 — Widgets *2026-07-04, version 4.0.58* The widgets don’t work like they supposed to. Projected dollar amount never shows ### 1/5 — Doesn’t even work *2026-06-12, version 4.0.57* The website is already terrible, not really shocked that this app doesn’t even work and glitches constantly. Don’t waste your time ### 1/5 — 🤘 *2026-06-02, version 4.0.57* Apps open so this isn’t an app- it’s deadweight on your phone. Hasn’t worked in years and don’t expect it to in the future ### 1/5 — Horrible billing and website *2026-05-05, version 4.0.56* Website never works and app never works I try to pay online and it says $0 due but then I get a past due bill. What a fraudulent company. What happened to SCE! ### 1/5 — Can’t use card *2026-05-01, version 4.0.56* It’s kind of annoying how I can’t use my debit card to pay on the app?? Does anyone else have the same issue it’s so annoying so I still have to call and go thru the whole thing 🙄🙄 what’s the point ! ### 1/5 — Login issues *2026-04-13, version 4.0.55* Can’t log in. Additionally, their customer support phone number is borderline nonfunctional. ### 1/5 — Garbage *2026-04-12, version 4.0.55* Absolute trash. I haven’t been able to login in over four months. Worst app on my iPhone. It’s insane. They still haven’t fixed these bugs or addressed any of the reviews. ### 1/5 — Still not working *2026-03-27, version 4.0.54* If you are reading all the 1 star reviews they are all right. Just tried logging in and it just keeps loading and getting stuck. Very surprised this company can’t develop a working app and adjust to today’s needs. ### 1/5 — This "App" Never Works *2026-03-04, version 4.0.54* EVERY TIME i try to log-in I KEEP getting redirected to the website. SDGE would NEVER give me this problem. ## Most praised reviews (10 highest-rated) ### 5/5 — Give it a chance y’all *2026-01-16, version 4.0.53* I’m so glad someone decided to review this app in 2025 otherwise I would’ve kept logging in on the website. It’s user-friendly and works just as well, if not better, than the web version. ### 5/5 — SCE *2025-12-09, version 4.0.52* I see lot of improvement in the app performance and functionality, I just loved it. ### 5/5 — Hasbs *2025-12-04, version 4.0.52* Useful app ### 5/5 — Mysce *2025-12-03, version 4.0.52* Useful app ### 5/5 — Amabilidad *2025-11-29, version 4.0.52* Son muy amables pascientes Y claros ### 5/5 — I love it *2025-10-09, version 4.0.50* The usage graphs are awesome . ### 5/5 — Why is everyone so angry? *2025-08-22, version 4.0.49* The app works great. It shows your usage and predicts your bill. What is everyone crying about? I think it’s very helpful ### 5/5 — App *2025-01-17, version 4.0.42* Works great for me! ### 5/5 — Works great *2024-12-14* The app works great for what it is. Most of these negative reviews are user error and have no idea what it takes to have a website and app work for millions of people along with the abundance of data SCE has to manage to make it as user friendly as possible. They continue to make improvements and are trending in the right direction. ### 5/5 — Customer service *2024-11-25, version 4.0.40* I think it a great app for information --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*