# mySchneider — Catalog, support, documents…

> Schneider Electric customer app for catalog, support, and expert interaction. (iPhone/iPad app by Schneider Electric SA.)

- Source: https://appshunter.io/ios/app/myschneider/id714825126 (this page in markdown: same URL + `.md`)
- Developer: [Schneider Electric SA](https://appshunter.io/developer/615996152)
- Category: Utilities, Business
- Price: Free
- Rating: 3.60/5 from 144 App Store ratings · 303 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 254 MB
- Languages: Canadian French, German (Germany), American English, Arabic, Bangla, Bosnian, Bulgarian, Chinese (Simplified, China), Korean, Croatian and 28 more
- Released: 2013-10-04
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/myschneider/id714825126/reviews.md

## What is mySchneider?

The must have app for every customer. View the catalog online, personalize your service and talk to our experts directly. Now, support and expertise is never more than a tap or swipe away.


TOP 5 FEATURES

Search or browse products and offers, including public prices
Continuously updated technical content from the catalog
Find suggested substitutions for withdrawn products
Find your nearest distributor 
Scan products with our barcode/QR scanner for quick info


UNLOCK EXTRAS*

Talk to our experts with live chat** 
Get in touch with ease (via mail or guided call**) 
Select products and share quote with distributors or your sales reps. 
Track orders**, prices, product availability and lead times 
Register products and track installations** 
Get real-time notifications of technical updates, news and more
Build your own catalog by flagging favorite products, documentation, FAQs and more
Explore FAQs or submit your questions to Customer Care Centre. 
Download content to view offline catalog**
Go green with RoHS and REACH compliance declarations, environmental profiles and end-of-life directions. Green Premium. 
Discover more apps & tailored services for your job. 
 
mySchneider is optimized in more than 30 languages in over 100 countries.  

*Login with existing credentials or create an account.
** Available for selected Customers & Countries

More on mySchneider > https://www.schneider-electric.com/b2b/en/support/myschneider-app/

## Key features

- Product catalog browsing and search
- Technical content and documentation
- Product substitution suggestions
- Distributor locator
- Barcode/QR scanner
- Live chat with experts
- Order and price tracking

## Recent user reviews (10 of 303)

All indexed reviews: https://appshunter.io/ios/app/myschneider/id714825126/reviews.md

### 1/5 — Erreur

*2026-05-26, version 17.5.1*

Pas d’affichage des accessoires sélectionnés, juste la référence.
Fonctionnement étrange ! Je ne sais pas si c’est testé avant d’être déployé.

### 1/5 — Put the stock amount or the actual lead time on the information page..  otherwise the App is useless

*2026-05-15*

Put the stock amount or the actual lead time on the information page..  otherwise the App is useless

**Developer response:** Hello, thank you for your comment. As we are looking to improve our service, we also encourage you to send us a feedback via following steps: Open the mySchneider app - Select 'More' tab - Scroll down and select 'Give us feedback'.

### 4/5 — Great app!

*2026-05-11*

Great app to work with. It’s just a bit slow hence the 4 stars.

### 5/5 — Aplicación recomendada

*2026-04-27, version 17.4*

Es una aplicación muy útil la recomiendo

### 4/5 — การใช้การ

*2026-04-22, version 17.4*

ใช้การง่าย แต่เข้าAppยากมาก โหลดยาก หลุดบ่อย พัฒนาด้วยนะครับ

### 1/5 — Bug complètement

*2026-04-17, version 17.4*

Inutilisable

### 1/5 — Frustrating

*2026-03-19*

I have tried to be patient with this app but it randomly loses my list of devices and I then have to reenter them. The app works well when my devices show up. Unfortunately I am tired of rebuilding my device list and don’t really find the app to be useful anymore.

**Developer response:** Hello, thank you for your comment. As we are looking to improve our service, we also encourage you to send us a feedback via following steps: Open the mySchneider app - Select 'More' tab - Scroll down and select 'Give us feedback'.

### 1/5 — Étiquettes

*2026-03-02, version 17.1*

Je suis un particulier et je voulais simplement imprimer les étiquettes pour mon tableau. Je n’ai pas su où alors pas vu. On me demande mon nom de l’entreprise.

### 5/5 — อุปกรณ์การใจอ่านต่างด้านผ่านระบบไฟฟ้าได้มาตรฐาน

*2026-02-20, version 17.1*

ปรับปรุงทางด้านสินค้าหน่อยอย่าให้สินค้าขาดตลาดบ่อยครับ

### 3/5 — Cam slabuta

*2026-02-17, version 17.1*

Cam slabuta aplicatia, te arunca dintr-un meniu in altul si nu prea optimizata pentru telefon. Nu prea gasesti cursuri, trebuie sa ,,sapi"sa gasesti ceva.

## Frequently asked questions about mySchneider

### What does the mySchneider app do?

The mySchneider app provides customers with access to product catalogs, technical content, and direct support from experts. It allows users to search for products, find substitutions, locate distributors, and track orders and installations.

### What are the key features of the mySchneider app?

Key features include browsing and searching the product catalog with public prices, accessing continuously updated technical content, finding suggested substitutions for withdrawn products, locating nearby distributors, and using a barcode/QR scanner for quick product information.

### Is the mySchneider app free to use?

The app is free to download and use. However, certain advanced features like live chat with experts, guided calls, and order tracking may be available for selected customers and countries, implying potential tiered access or services.

### What kind of support does the app offer?

The app offers direct support through live chat with experts, email, and guided calls. Users can also explore FAQs or submit questions to the Customer Care Centre. It provides real-time notifications for technical updates and news.

### Can I access content offline with the mySchneider app?

Yes, you can download content to view the catalog offline. This feature allows users to access product information and documentation even without an internet connection, making it convenient for on-site use.

## Version history (last 5 releases)

### 17.10.1 — 2026-08-26

Bug fixes and maintenance.

Updated Schneider Electric Mobile App Disclaimer, check details below: 
https://www.se.com/mobile-applications

### 17.10 — 2026-08-25

Bug fixes and maintenance.

Updated Schneider Electric Mobile App Disclaimer, check details below: 
https://www.se.com/mobile-applications

### 17.9.1 — 2026-08-13

Bug fixes and maintenance.

Updated Schneider Electric Mobile App Disclaimer, check details below: 
https://www.se.com/mobile-applications

### 17.9 — 2026-08-10

Bug fixes and maintenance.

Updated Schneider Electric Mobile App Disclaimer, check details below: 
https://www.se.com/mobile-applications

### 17.8 — 2026-07-14

Bug fixes and maintenance.

Updated Schneider Electric Mobile App Disclaimer, check details below: 
https://www.se.com/mobile-applications

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
