# MyScouting — user reviews

> 90 indexed App Store user reviews of MyScouting by Boy Scouts of America, rated 2.30/5 from 115 ratings.

- Source: https://appshunter.io/ios/app/myscouting/id1186037730/reviews
- App overview in markdown: https://appshunter.io/ios/app/myscouting/id1186037730.md
- Rating breakdown: 5★ 22 · 4★ 6 · 3★ 11 · 2★ 20 · 1★ 56

## What do users think of MyScouting?

Overall sentiment: negative

**Pros**

- 📱 Mobile access to training and courses
- 👍 Fingerprint/biometric sign-in capability
- 🔍 Easy roster lookup and member search
- 📧 Ability to email selected members
- ✅ Training progress tracking and completion status
- 🎯 Improved interface compared to previous version
- 💾 Session persistence and progress saving
- 📋 Commissioner contact entry functionality

**Cons**

- 🐛 Frequent crashes and freezes
- ❌ Missing critical roster information (parent contacts, emails, expiration dates)
- 🔐 Login authentication failures (Gmail, password issues)
- 📱 Poor mobile responsiveness and non-mobile-friendly design
- ⚠️ Inconsistent functionality between app and website
- 🔄 Syncing issues between app and database
- 🎯 Overly complex navigation requiring excessive clicks
- 📵 Blank screens and white screen errors on login
- 🚫 Limited functionality compared to website version
- ⏱️ Slow loading and performance issues
- 🔗 Broken links and routing errors
- 📱 Poor iPad compatibility
- 🔄 Duplicate and confusing field options

**Commonly reported bugs**

- Apple Wallet ID card save function not working
- Gmail login authentication failing repeatedly
- Password not recognized despite correct credentials
- Blank white screen on login
- Application manager showing blank page
- YPT training not completing or saving progress
- Training modules not loading or displaying
- Drag and drop functionality not working in training
- Session not resuming after interruption
- Blue screen crash on app launch
- App crashes when accessing specific resources
- Notifications sending repeatedly for old leads/applications
- Training completion status showing incorrectly
- Interactive quiz elements not functioning properly
- Screen scrolling instead of allowing drag operations
- Roster data missing youth members
- Former members appearing as current committee members
- Broken links in Resources section
- Multiple positions causing app to break
- Only one wallet ID retained when exporting multiple cards
- API call errors in training portal
- Landscape mode not displaying questions
- Video disappearing in training modules
- Submit button text missing in training
- Incorrect answer notification not appearing
- Buttons not responsive on certain devices
- Text too small to select on tablets
- Null constraint error in Commissioner Tools contact entry
- Endless tour prompts appearing repeatedly
- System error (-5) preventing YPT access

**Most requested features**

- Parent contact information display in app
- Member expiration date visibility
- Membership renewal management through app
- Commissioner tools parity with website
- Youth member visibility in rosters
- Mobile-friendly training interface
- Ability to update unit connections
- Recharter processing through app
- YPT status color-coding and filtering
- Unit roster access for commissioners
- Advancement requirements access
- Consolidated single app instead of multiple apps
- Automatic module progression in training
- CSV export functionality for member lists
- Commissioner contact entry for non-assigned units
- Screen rotation support for iPad
- Integrated training instead of external browser links
- Real-time database synchronization
- Reduced print requirements for recharter
- Merit badge and advancement tracking

## Newest reviews (19 of 90)

### 2/5 — Please fix

*2026-02-19, version 6.4.19*

iPhone 16 Pro on Verizon , iOS 26.3, sending ID card to Apple wallet, opened a Safari, and says it completed, but the ID never shows up in the wallet. Tried rebooting the phone several times, still not working.

### 2/5 — Pointless App If…

*2025-12-12, version 6.4.16*

If you can log into your My.Scouting account via a web browser then the app is available 100% pointless and just takes up space. If you cannot log into your account via web browser then the app provides very limited functionality. It’s frustrating to work with parents who refuse to access the official website and keep saying, “but I’m in the app. Where do I go?” Well, you can’t because the app does not support xyz function. I’d love to list everything the app CANNOT do but SHOULD. 

See expiration dates for members in your unit as a key 3? NO

See all of the youth in your family linked to your membership? NO

Manage your membership renewal? NO

Commissioner tools the same as on the web? NO

### 2/5 — Just OK

*2025-07-04, version 6.4.8*

We need the ability to update a connection with a unit. Cannot do this from the add.

### 2/5 — Bugs

*2025-07-01, version 6.4.7*

This is a useful tool when it works. I can sign in and use the online version, but the app refuses to accept my password.

### 2/5 — App Fails to sign-in when using Gmail.

*2025-06-24, version 6.4.6*

The web app works just fine with signing in with my Gmail, but this app fails every time. I have deleted the app and install it again, but same result.

### 1/5 — Add Wallet function not working anymore please fix the bug

*2024-01-06, version 6.3.24*

The add Wallet function when I try to add the 2024 member card!

### 1/5 — What a terribly unhelpful app

*2023-10-16, version 6.3.22*

I understand that much of this app was created by/run by volunteers. I strongly encourage BSA to shell out the money to improve things. This app is abysmal.

### 2/5 — Overall, not impressed

*2023-09-24, version 6.3.22*

This app is not really a solution for anything. BSA has too many apps, non of which seem to communicate well with each other.

A one-stop-shop application is what BSA needs. Neither one of the apps I have downloaded offer enough to not need the browser web address.

### 1/5 — Worse than Charmin

*2023-07-23, version 6.3.20*

How anybody ever imagined that computerized forms were better than paper I have no idea. This application certainly does not help prove that computers are worth more than toilet paper.

### 1/5 — Current version is broken for Commissioner Tools

*2023-05-23, version 6.3.17*

It is not possible to enter a contact using the precanned meeting types. The backend is returning a null constraint on the Other title which wasn't even selected at the time. This app is utter garbage and is making me reconsider continued service as a commisioner. A workaround is to use the Other title and enter in a value for the meeting type.

### 3/5 — Good but needs to be updated

*2023-04-12, version 6.3.16*

It is good to uses but minor bugs with the app and scaling to different devices. Buttons will work on the iPad version but not in iPhone. Otherwise does everything I need.

### 1/5 — Can’t access Scoutbook.

*2023-02-18, version 6.3.15*

Useless app.

### 1/5 — Not for iPad

*2023-02-08, version 6.3.15*

I got the app. but I only get a few welcome screen and no place to sign in. I deleted it.

### 1/5 — Doesn't Work

*2023-01-21, version 6.3.15*

Upgraded to a new iphone 14 pro, and the app stopped working. I login and the screen turns white and remains stuck there.

### 1/5 — Useless

*2022-12-02, version 6.3.15*

Like most everything electronic that comes from National, this doesn’t work. Couldn’t complete YPT. Couldn’t even get this app to open.

### 1/5 — Pointless

*2022-11-08, version 6.3.14*

Use a mobile browser. 

The only native elements of this app function as a bookmark manager that launches all content in an external browser. 

This app adds nothing worth the space required for install.

### 1/5 — Truly a horrible app

*2022-10-13, version 6.3.14*

Just joined scouts with my child. The app is terrible. I can’t get past the welcome screen. Very buggy. Honestly, if this is how the scouting experience is going to be the entire way through I’d almost rather not. 

Also - why so many apps? I don’t understand why everything isn’t in one application.

### 2/5 — Application/Invitation Manager are useless in the app

*2022-08-03, version 6.3.11*

I can see that an application or inquiry came in, but that’s about it. I cannot see the Comments in either area, or take any action on applications. I need the same functionality as I have on the website. If I have to open a mobile browser & login to the website to do what I need, then what is the point of the app?

### 3/5 — Apple Wallet Function not Working

*2022-05-20, version 6.3.10*

I am unable to move any of my membership cards in Apple Wallet on the iPhone.  When I click on “Save in Wallet” it’s just opens Safari on the last web page I was on.

## Most critical reviews (10 lowest-rated)

### 1/5 — Minimally useful

*2026-08-11, version 6.4.35*

As Advancement Chair, Committee Member, Key 3 Delegate, Scoutbook guru, etc., this app is essentially useless when I need to pull up information on our unit, individual or parent(s). A nice start but needs a lot of work!

### 1/5 — Doesn’t work

*2026-07-27, version 6.4.33*

It doesn’t work for training at all and you have to do it on a computer. Useless!

### 1/5 — Nothing works

*2026-06-03, version 6.4.28*

This app does not work… like ever.  From a parent and leader perspective- it’s totally useless. Training does not load. Information glitches. It’s just terrible.

### 1/5 — Poor unit management

*2026-04-04, version 6.4.23*

As a key 3 leader, it is frustrating the lack of ability to lookup usable roster info such as parent contact information and rank. It is basically only useful for confirming a name and getting a phone number. Basic info - parent name(s), email and phone should be shown. The web browser on the other hand is beyond overly complex and detailed, with a multitude of confusing, duplicative fields to toggle in or out of a roster report. With the importance of youth protection, relevant parent contact info is paramount. And should be easy to gather. This seems like an obvious function and a frustrating omission.

### 1/5 — Thanks for nothing

*2025-09-20, version 6.4.14*

Your app. is trash! I had to log into scouts plus and complete safeguarding training on a computer. I am not the only one who is having trouble with this!

### 1/5 — Basically useless

*2025-03-24, version 6.4.2*

The app, as well as the website, are basically useless. Nothing loads, and the help bot won’t even link you to a human. Very frustrating.

### 1/5 — Meh

*2025-03-09, version 6.4.1*

I tried to use this for doing new position training, but launching a new web browser for a site that is not mobile friendly does not work well on a *mobile app.* Please consider rendering the training videos in a mobile friendly way on the app instead.

### 1/5 — App is out of the loop

*2025-02-21, version 6.4.1*

This app doesn’t have the same features that the web application does, nor does it connect correctly with the database. Latest example: I just updated the app. I got an email notification that there was an application that needed attention. I go to the app only to discover a BLANK PAGE in the application manager. This is just the latest example of BSA’s continuing failure in regard to software.

### 1/5 — Just awful

*2024-11-02, version 6.3.30*

I hate when you’re forced to use an app to run your org and then that app is mostly non-functional. The digital “tools” are almost frustrating enough to not do scouting. Please make these tools work or stop running your org through them

### 1/5 — Trash

*2024-09-22, version 6.3.30*

Garbage application.  Difficult to use, glitches.  I have never had more difficulty trying to register my son or even myself for anything in 2024. Not intuitive at all.

## Most praised reviews (10 highest-rated)

### 5/5 — Much improved since it first launched

*2024-03-27, version 6.3.24*

With feedback and patience, things have improved since this app first launched.

As a millennial Scouter, this app works just fine and as intended. Having assisted my… more seasoned fellow Scouters in how to use their phones, once they get the hang of things, they too find the app just fine.

### 5/5 — Review

*2020-10-13, version 6.1.10*

Good app for scouting but the only thing wrong is that there’s no way to access your requirements like on the website

### 5/5 — Love 💖this app 💞and quick support 💯🎉👍🏾

*2018-07-25, version 2.2.1*

Thank you for the quick response with the glitch on one of my courses. Support looked into the issue. Sent out an alert about maintenance time the day it was shut down later I received an email notifying me of the resolution. Sadly I couldn’t login. Could have been my phone not sure. This time I called wasn’t waiting very long and within minutes I was logged back in. Thank you so much for all the knowledge I am receiving from this app for me to better myself, for my son,  our den and pack. Great app. And the sync process is just the easiest thing ever. Not sure how it use to be but Thanks again for everything. Especially for the experience I can creat with my son, den, pack. God Bless.

### 5/5 — Better than the website.

*2018-04-08, version 2.1.1*

Frankly, a whole lot easier to use than the ever clunky website. Wish the training would be a little more interesting and maybe slightly less repetitive.

### 5/5 — Worked well on my iPhone

*2018-03-22, version 2.1.0*

Went through about 7 modules of Cubmaster position specific training and had no issues.  Was able to pause and come back to spot where I had left off.  The app had correct data for the modules I had previously completed and was seamless in telling me exactly what I needed to finish.

### 5/5 — A handy app

*2017-09-27*

This is a good step in the right direction.  It’s great to be able to quickly check training, update contact info and and access the training library.  Thanks and looking forward to more features!

### 4/5 — Very helpful

*2021-09-11, version 6.3.0*

I believe this is a very helpful app.  Especially to enter commissioners contacts

### 4/5 — Almost Great

*2020-03-06, version 5.3.3*

This is a solid start for a great scouting app! There are just a few kinks to work out it seems. One of the biggest is saving the ID pass in Wallet is not working.

### 4/5 — Interactive needs help

*2019-12-08, version 5.2.6*

I was doing the Scout Master training.  Some of the quizzes have you put thing in order. I could not get that to work. Every time I tried to move things around, the screen scrolled. I don’t know if I just missed something or if there is a problem.

### 4/5 — Rating

*2018-12-17, version 2.7.0*

I do not use this APP on my phone but instead on my iPad as when I do reading an go through the tutorials I like to be relaxed an not in front of a computer (workstation). 
The only thing I do not care for is the APP launches links to external browsers instead of keeping the session within the APP.  I guess using the web browsers to launch content is for adaptability across multiple platforms.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*