# mySCS — user reviews

> 12 indexed App Store user reviews of mySCS by Boston Scientific, rated 3.90/5 from 72 ratings.

- Source: https://appshunter.io/ios/app/myscs/id1410856564/reviews
- App overview in markdown: https://appshunter.io/ios/app/myscs/id1410856564.md
- Rating breakdown: 5★ 36 · 4★ 17 · 3★ 6 · 2★ 4 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — App will not open unless you guess ?

*2024-02-20*

The app gets stuck at its startup screen and goes no further. I don’t have the SCS implant yet so maybe the app is looking for one. Though if it is you’d expect it to alert you to that simple fact. What has to be done though that app shows no indication of this is to swipe from right to left to cycle through the pages. Still only gets one star for such an amateurish UX. The app doesn’t rotate with device orientation. C’mon , this is iOS 101. Forcing portrait mode for some is VERY inconvenient / uncomfortable. Zero stars if possible.

**Developer response:** Thank you for your feedback. We would love to continue this conversation and gather additional details, please contact us at support@myscsjourney.com

### 1/5 — App stuck on opening screen

*2021-09-10*

App downloaded. Pop-up requesting permission to allow notifications, after which the page is stock. I tried to delete and download the app again three times. I tried to disallow notifications. Nothing worked. Still stuck on the first page with sailboat: useless…

### 1/5 — MYSCS APP

*2020-11-11*

I am unable to download this app seems to have a problem trying to open or once downloaded will not open. 

Mary

### 1/5 — Crashes when I hit the app button

*2020-07-18*

Crashes when I hit the app button. Tried all sorts of things to get it to work. The Boston Scientific representative gave up on it too.

**Developer response:** Sorry about that :( If possible, could you please email us at support@myscsjourney.com. We would like to get more details on the crash scenario.
Thank You.

### 2/5 — Crashes!

*2020-08-18*

App will not open August 18,2020

**Developer response:** Sorry about that :( If possible, could you please email us at support@myscsjourney.com. We would like to get more details on this experience. Thank You.

### 3/5 — Not the best design

*2021-08-12*

The remote does not hold the therapy charge as long as it should.  The belt has difficulty staying in place (I use wide cellophane tape instead). I don’t even use the belt.

### 4/5 — Missing data

*2025-05-08*

Current app no longer lists local support staff and does not provide link to order adhesive kit. Impanyted device is great.

### 4/5 — Stimulator

*2020-11-14*

Day 3 I don’t have much pain at all except for normal itching at site.  Walking better.  Have seen at least 60 percent improvement today.

### 5/5 — Barbara Gonzalez

*2024-11-27*

This has completely changed my life and hasn’t given me my life back

### 5/5 — Rating of Devic

*2022-12-19*

Device is working very well have had very little pain if rating pain level it would be a 1 to a 2 at worst case.And has only happened a couple of times in 4 days . I am amazed as to how well it is working.Would say pain level has improvby at least 80%

## Most praised reviews (2 highest-rated)

### 5/5 — Ronnie Ray

*2022-02-12*

I had surgery eight years ago. My pain level after surgery was a 9. I had permanent nerve damage at L4 and L5 that could not be repaired. After starting on morphine and Norco the pain level dropped two a 3. I thought at that time that was amazing. When I started on the spinal cord stimulator even before I left the hospital the pain level went to 0. 
It’s been a life-changing experience so far.

### 5/5 — Works Great

*2021-05-07*

I’m doing great and I’m walking more than I thought I would

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*