# MySCU Mobile — user reviews > 87 indexed App Store user reviews of MySCU Mobile by SC State Credit Union, rated 4.85/5 from 7,579 ratings. - Source: https://appshunter.io/ios/app/myscu-mobile/id890559859/reviews - App overview in markdown: https://appshunter.io/ios/app/myscu-mobile/id890559859.md - Rating breakdown: 5★ 6,639 · 4★ 442 · 3★ 86 · 2★ 32 · 1★ 89 ## What do users think of MySCU Mobile? Overall sentiment: positive **Pros** - 👍 Convenient and easy to use - 🚀 Fast and responsive - 🔒 Secure banking experience - 💯 Great customer service - 📱 Helpful mobile app features **Cons** - 🐛 Occasional app crashes and bugs - ⏱️ Slow transaction updates - 🚫 Compatibility issues with newer iOS versions - 📤 Limited mobile check deposit capabilities **Commonly reported bugs** - Notification issues - messages not clearing - Account balance not accurately reflected - Mobile deposit not working on iOS 16 **Most requested features** - Add Zelle or other P2P payment options - Ability to disable/freeze debit cards - Improved mobile check deposit limits - Option to customize app notifications ## Newest reviews (16 of 87) ### 3/5 — Review *2026-08-19, version 2026.01* Could be faster - more transfers ### 3/5 — Mobile deposit *2026-07-24, version 2026.01* Mobile deposit is wacky at best. Insisting on an endorsement that already exists ### 4/5 — SCU *2026-06-10, version 2026.01* Easy to use ### 5/5 — Great Banking App *2026-04-02, version 2025.10.01* I can literally do everything and never set foot in a brick and mortar. I love it! ### 5/5 — Credit online banking *2026-04-01, version 2025.10.01* I love online banking at the State Credit Union. It’s is easy navigating through it. I can easily fine everything I need to do. I can see my account and make changes if it needs to quickly. I’ve been with the Credit union for over 25 years and I have always been please with them. ### 5/5 — Faithful Customer *2026-03-13, version 2025.10.01* It’s easy to manage and you have all availability to your accounts ### 3/5 — Phone *2026-02-25, version 2025.10.01* This bank does not answer phone calls. Local branch does not get calls. All calls are answered by a call center and even then you must leave a call back request to speak with anyone. ### 5/5 — A credit union for the people *2026-01-30, version 2025.05* I have banked with SCSCU for over 20 years. The bankers are professional, knowledgeable and personable. I am not just an account at SCSCU, I am a valued member. ### 3/5 — Zelle *2025-12-11, version 2025.05* The Zelle pay is not working now. ### 5/5 — Convenience *2025-12-06, version 2025.05* It took me a while to get on board with online banking but now I’m a fan. SCU Mobile is the best! ### 5/5 — Love it *2025-09-25, version 2025.05* Love having these options at my fingertips! ### 5/5 — My SCU 👩🏾 *2025-08-14, version 2025.05* They have been there to help me make some of my important decisions. ### 5/5 — Great app *2025-08-06, version 2025.05* Very convenient and well maintained ### 4/5 — Review *2025-05-06, version 2025.02* I have been so thankful with the app. I can check my balance anytime and anywhere. ### 5/5 — Easy and convenient *2025-03-08, version 2024.10* The app is so easy to use and makes all my banking transactions convenient and simple. Love it. ### 2/5 — For years *2024-09-28, version 2024.07* I have been using this app for years until recently I’ve started having issues with. It currently says I have messages but when I click on it, there is nothing there. It actually says I have none in the last 7 days which I know is incorrect ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2026-08-06, version 2026.01* Worst Banking app ive ever used. Constantly crashes and has “internal errors” and wont display any account information. iphone 16 pro max iOS 26.6 ### 1/5 — App crashes *2026-07-28, version 2026.01* Every time you try to make a deposit the app crashes ### 1/5 — Notifications are broken. *2024-10-14, version 2024.07* App shows 2 notifications that I cannot clear. Opening the app, it shows 2 messages, but when I tap on messages it says there are none. I even deleted the app and reinstalled it. It has been like this for about a week. ### 1/5 — Awful *2023-08-30, version 2023.3.0.1* App doesnt say anything but application error half the time. Whats the point in having a banking app if it doesnt work. ### 1/5 — Mobile deposits not compatible with iOS 16 *2022-10-16, version 2021.11.0.50* Ever since updating to iOS 16, the mobile deposits feature on the app does not work. It tells me to rotate my screen, but does nothing when I do. Please fix! Very inconvenient to have to go to a branch for check deposits with very few branch locations. ### 1/5 — Cannot opt out of offers *2019-10-31* Constant offers. Can’t opt out of receiving so message alert is constantly on as if there may be something important. Accidentally accepted an offer trying to delete it. Also unable to delete. This is a new feature and I hate it. Please fix this. All I want to be able to do is check my balance and make transfers as needed. ### 1/5 — Unreliable *2019-10-03, version 6.0.1.30* The App is good. The people who work for SCU are friendly and helpful. But once again today I wanted to make a bill payment and that feature is currently down. This is completely unacceptable and inexcusable. ### 1/5 — Horrible *2019-09-14, version 6.0.1.30* The app is as horrible as the staff. I’m just waiting for the CD a family member created for me to mature so I can leave this horrible bank and its useless app. I can’t even deposit a check. Every other banking app I’ve used has made depositing checks so easy. I can’t see any banking info except for a running balance. What’s the point of this app? ### 1/5 — Horrible app *2018-08-24, version 5.10.23* There are ridiculous restrictions with using this app - in ADDITION to being non-functioning many times. There is a 5 mobile check deposit limit at $2,000 where other banks have a $10,000 limit. App and customer service - garbage. Will be switching banks very soon. ### 2/5 — In accuracy *2024-10-01, version 2024.07* Never accurate on how much is in it account. Takes too long to correct. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-07-20, version 2026.01* Great bank and banking app ### 5/5 — Good *2026-07-02, version 2026.01* It’s ight I guess ### 5/5 — Fabulous Service *2026-06-25, version 2026.01* I’ve been with this credit union for years, but never really utilized any services. Until 6/24/26. I had the best loan officer in Mr. Justin Lollis. I feel he went above and beyond to help with my new car loan. Highly recommend not only this bank, but also look up Justin Lollis if you ever need a loan! ### 5/5 — Good *2026-06-21, version 2026.01* Good ### 5/5 — Awesome bank *2026-06-18, version 2026.01* Love this bank, I have been a member for years ### 5/5 — Great service *2026-06-13, version 2026.01* SCU mobile app is easy to understand and consistently responds as it should. When you want to do things in person employees are just as helpful. I am a loyal customer of many decades and have used other institutions but SCU and employees beats them all. (Primarily use branch on west side of Spartanburg) and they are just the best!!! ### 5/5 — Great *2026-06-08, version 2026.01* Great ### 5/5 — Stop *2026-05-27, version 2026.01* Stop asking to rate this app every time I log on please ### 5/5 — 5 star ratings *2026-05-12, version 2026.01* Good bank to use and very quick with mobile banking ### 5/5 — Here *2026-04-22, version 2025.10.01* I wrote this review bcuz it won’t stop asking me to do it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*