# MySecurity Account > Remote access and management for residential and commercial security systems. (iPhone/iPad app by Rapid Response Monitoring, Inc..) - Source: https://appshunter.io/ios/app/mysecurity-account/id561513781 (this page in markdown: same URL + `.md`) - Developer: [Rapid Response Monitoring, Inc.](https://appshunter.io/developer/327572519) - Category: Business, Utilities - Price: Free - Rating: 3.40/5 from 15 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 46 MB - Languages: American English - Released: 2012-09-20 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mysecurity-account/id561513781/reviews.md ## What is MySecurity Account? My Security Account gives you access to your security system at your fingertips! My Security Account is designed for users of Residential and Commercial security systems. By providing instant access to the security monitoring database, customers have all of their security system's information at their fingertips. Features: View system status View account information View detailed Event History Enter/Delete no action periods View system contacts View system passcodes View system zoning configuration View system equipment details Quick No-Action - place your system on test with two quick pressed of a finger. MySecurityAccount MySecurityAccount.com ## Key features - View system status - Access account information - Review detailed event history - Manage no-action periods - View system contacts and passcodes - Check zoning and equipment details ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/mysecurity-account/id561513781/reviews.md ### 1/5 — Can’t even login *2025-06-27* Application doesn’t work for beans **Developer response:** Good morning, apologies you are having login issues. Please reach out to the main office to make sure you are using your correct credentials to log into the app. ### 1/5 — No remote arm/disarm *2022-01-16* Doesn't have this key feature **Developer response:** Hello, thank you for your feedback. Could you please reach out to the main office to provide more details on your request. Thank you again for your valued feedback. ### 3/5 — Account Test Needs Work *2020-08-26* I used to have the ability to put my system in test for more than an hour. Now the system just gives me up to 45 minutes on the Account Section. The Quick test has 1 hour which is good but sometimes I need to have the system in test for 4 hours or more. We have someone here with an Android and his app is working they way it should. Please fix this. **Developer response:** Hello, thank you for reporting this. We are aware of this issue with the Dark Mode in iOS 13 and we are working on getting a fix for it and will be in the next version release. Thank you for your valued feedback. ### 2/5 — App broken after iOS 13 install *2019-11-20* When entering an account test you get blank test times. Impossible to put system on test. The we based app works but is difficult to use on iOS. Please fix this. I use this a lot for work. **Developer response:** Hello, thank you for your feedback. I'm sorry to hear about your app experience. Could you please reach out to the main office so we can grab the details of the issue you are reporting so we can investigate this issue. We look forward hearing from you. Thank you again for your feedback. ### 5/5 — Great customer application *2018-07-02* I give this application to all my customers. It is branded with my logo and everything they need is on the main screen. They can call me for service or call the central station right from the app, but I have also trained them to immediately use this if they trip their alarm off. They cancel the alarm right from the app, which has saved many of my customers from getting those hefty fines. ### 5/5 — Extremely Useful *2018-06-28* The app gives me access to our account history and I can quickly update the call list. The previous company we worked with made us call in or email to make changes and this is much easier. ### 5/5 — So convenient!! *2018-06-18* I love how you can get push notifications to go off when an alarm is triggered. ### 5/5 — Love the App *2018-06-18* I use this to cancel false alarms. Be warned, the operators are fast and sometimes it’s hard to cancel before they call. So professional. Love everything about the company. ### 2/5 — Could be a lot better *2015-06-04* I work in a hotel and we recently upgraded our system and started working with this company. The app is nice, looks nice. The functionality of it is decent, Quick tap and you are where you need to be. Here's the problem. If you monitor two accounts, let's say fire system, and a panic system. Any time you want to change account you have to log out and type in the other account. It does not save accounts added. Another issue is, the app logs you out randomly so you have to virtually log in almost anytime you open the app. The app should allow you to stay logged in to both accounts or as many as you have or just one will do. When this is done and possible the app can be redesigned to do push notifications. The company will email the main contact if there is an alarm, panic, trouble, but if you don't closely monitor your emails you won't know until you check later or get a phone call. With push notifications your phone will go off instantly to an alert for the app and you will know up to the minute information (and being this is a security/fire protection monitoring account, I think that would be a really good thing to have if not already should have. there is some other things but this is the most importing things that need to be addressed to get this app up to its full potential. ### 4/5 — Good app *2013-05-24* Pro: Good app. Lots of great info. Con: wish I could arm the system from the app dashboard ## Frequently asked questions about MySecurity Account ### What is MySecurity Account? MySecurity Account provides users with remote access to their security system's monitoring database, allowing them to view system status, account information, and event history. ### What devices does MySecurity Account support? MySecurity Account is available for iPhone, iPad, and iPod devices. ### Is MySecurity Account free to use? Yes, MySecurity Account is available for free download and use. ### How often is MySecurity Account updated? The app was last updated on March 9, 2022, with version 3.1.5. Update frequency can vary based on developer releases. ### What is the age rating for MySecurity Account? MySecurity Account has an age rating of 4+, making it suitable for a wide range of users. ### Does MySecurity Account have ads? No, MySecurity Account does not contain advertisements. ### What kind of security systems is MySecurity Account designed for? The app is designed for users of both Residential and Commercial security systems. ### Can I put my system on test using MySecurity Account? Yes, MySecurity Account offers a 'Quick No-Action' feature that allows you to place your system on test with just two quick presses. ## Version history (last 5 releases) ### 3.1.5 — 2022-03-09 * App now supports portrait mode * Bug Fixes ### 3.1.4 — 2022-01-20 Account – Home Control – Videofied: App Connection for Videofied panels updated to support all panels for 2G/3G cell carrier sunset ### 3.1.3 — 2021-07-22 * Home Control: Immix arm/disarm option added * Account – History: Refresh button added, updated window to display system # selector only if the account has more than one panel, reformatted for better appearance, include logged in user’s name when placing accounts on/off test mode in history full comment * Bug Fixes ### 3.1.2 — 2020-11-18 Login issues. FIXED ### 3.1.1 — 2020-06-11 History: Addressed issue with playing videos Addressed issue with Dark Mode Addressed issue with new push notification device registration with iOS 13 ## Apps similar to MySecurity Account | App | Rating | Price | Category | | --- | --- | --- | --- | | [SeeMyAlarm](https://appshunter.io/ios/app/seemyalarm/id984118045) | 2.5 (10) | Free | Business | | [ADI US Mobile](https://appshunter.io/ios/app/adi-us-mobile/id1566393414) | 3.5 (48) | Free | Business | | [Trane BAS Operator](https://appshunter.io/ios/app/trane-bas-operator/id583378807) | 2.4 (45) | Free | Business | | [Avigilon Unity Video](https://appshunter.io/ios/app/avigilon-unity-video/id1631203775) | 4.8 (117) | Free | Business | | [Yardi Facility Manager](https://appshunter.io/ios/app/yardi-facility-manager/id1406930774) | 3.6 (12) | Free | Business | | [Prism - Property Management](https://appshunter.io/ios/app/prism-property-management/id1460840521) | 2.0 (84) | Free | Business | ## More apps by Rapid Response Monitoring, Inc. - [Rapid_Mobile](https://appshunter.io/ios/app/rapid-mobile/id661886317) - [MSAPro](https://appshunter.io/ios/app/msapro/id728659298) - [Triangulum AI](https://appshunter.io/ios/app/triangulum-ai/id6742025881) All apps by Rapid Response Monitoring, Inc.: https://appshunter.io/developer/327572519 ## Related topics [my security account](https://appshunter.io/ios/topics/my-security-account) · [my security](https://appshunter.io/ios/topics/my-security) · [my security sa](https://appshunter.io/ios/topics/my-security-sa) · [account security](https://appshunter.io/ios/topics/account-security) · [content ideas](https://appshunter.io/ios/topics/content-ideas) · [msa mobile for iphone](https://appshunter.io/ios/topics/msa-mobile-for-iphone) · [rapid response](https://appshunter.io/ios/topics/rapid-response) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*