# mySecurity SA — user reviews

> 53 indexed App Store user reviews of mySecurity SA by Aramco Services Company, rated 2.86/5 from 50 ratings.

- Source: https://appshunter.io/ios/app/mysecurity-sa/id1538438521/reviews
- App overview in markdown: https://appshunter.io/ios/app/mysecurity-sa/id1538438521.md
- Rating breakdown: 5★ 20 · 4★ 1 · 3★ 2 · 2★ 6 · 1★ 21

## Newest reviews (15 of 53)

### 2/5 — دايم معلق

*2024-07-03, version 1.7.1*

التطبيق بحاجه لتطوير كبير
اكثر من مره احاول ادخل عليه وما اقدر بسبب انه معلق

### 3/5 — What about retirees!

*2024-01-23, version 1.7.1*

Why isn’t the app available for retirees, or is it?

### 1/5 — Problems with login

*2023-02-26*

This application does not include retirees

### 1/5 — Need updated

*2023-02-21, version 1.6.0*

There are many problem like when you want to enter the application or forget password ,the application need updated

### 3/5 — Password

*2023-01-25*

My Aramco username and password do not work on this app.  Does it not allow contractors?

### 1/5 — So stupid app

*2022-12-28, version 1.6.0*

No support to call them when the app is kicking you out while you are trying to sign in without any reason just telling you, you are not authorized, so just tell me why ??? 
It supposed to make things easier but it’s the opposite.

### 2/5 — Problems

*2022-12-04, version 1.6.0*

Still bugs and problems ,sometime not working

### 2/5 — مطلوب يتحدث

*2022-07-26, version 1.5*

البرنامج صار له فترة معلق ، نحتاج تحديث

### 3/5 — يحتاج تطوير

*2022-06-28, version 1.5*

سيء دايم يعلق

### 1/5 — الظهران

*2022-06-09, version 1.5*

Does it serve retirees?

### 1/5 — Sign up

*2022-02-07*

How do i create an account or recover a forgotten password??

### 2/5 — App not allowing login

*2021-11-28*

Having similar issue to previous user comment…getting error message to login. User not authorized.  Please fix the big or offer solution

### 1/5 — Not working !!!

*2021-08-24*

Every time I try to log-in. It says you are not authorized

### 1/5 — Visitors Copy request issue

*2021-08-06*

If I create a request and indicate the car manufacturer as NISSAN, I will not be able to copy the request at a later time. The app will just crash. 
Please fix the issue 
Thanks

### 2/5 — There’s a problem please fix it

*2021-08-02, version 1.4*

I can’t enter the sticker option

## Most critical reviews (10 lowest-rated)

### 1/5 — I'm having difficulty logging in and I can't update my password

*2024-11-23, version 1.7.1*

I'm having difficulty logging in and I can't update my password

### 1/5 — لو فيه اقل من نجمه بعطي

*2024-03-14, version 1.7.1*

تطبيقكم سيء كل يومين معلق طالبه سحور ولا رضي يدخل المندوب معلق كالعاده والله بدعي عليكم بصيامي لين اخر يوم برمضان مو شي جديد تطبيق سيء

### 1/5 — Worst app.

*2024-01-08, version 1.7.1*

the worst app I used ever !!. always get error massage “not authenticated” without any possible call to request support if any.

### 1/5 — التطبيق خربان ويعلق كثير

*2023-10-18, version 1.7.1*

ياخوان صلحو تطبيقكم استعينو بشركات تقنية خبيرة مو معقول ما يدخلني التطبيق ابدا

### 1/5 — Buggy!

*2023-09-30*

The app used to be good but the latest release crashes continuously

### 1/5 — Reoccurring issue

*2023-09-08, version 1.7.1*

Sometimes while trying to login it throughs the not able to authenticate user error. 
This happens quite frequently.

### 1/5 — Very bad

*2023-08-01, version 1.7.1*

Worst app ever, suddenly kick you out for no reason and when you try to sign in again it shows “error, you are not authorized” 
Please fix this!

### 1/5 — Not good

*2023-05-18, version 1.6.0*

I cannot sign in

### 1/5 — Wrong log in

*2023-05-15*

Not authorized to log in

### 1/5 — It doesn’t work

*2023-03-28*

Everytime you want to login it says you’re not authorized 

And you can’t reset your password

## Most praised reviews (10 highest-rated)

### 5/5 — Great services

*2023-12-06*

Nicely coded application but one small issue. When a user create a guest car pass, can’t delete. Also, can’t creat another one because of the previously created one.

### 5/5 — Great App

*2023-05-28, version 1.6.0*

Many thanks to SA Sec. Department, which provided us with this wonderful app to serve the employee.

### 5/5 — Very helpful

*2020-12-04, version 1.1.3*

I can do many things in one place and at different time. That is very important its meet my needs .

Thank you aramco.

### 5/5 — Mysecurity App

*2020-11-24*

Super Amazing 👍🏻

### 5/5 — Good application which is easy to use with great benefit especially in COVID-19 crisis

*2020-11-09, version 1.0*

Good application which is easy to use with great benefit especially in COVID-19 crisis

### 5/5 — Awesome

*2020-11-06, version 1.0*

Best security app ever 👍

### 4/5 — Password

*2021-10-27, version 1.4*

We should have a password rest option.

### 4/5 — Good app

*2020-11-22, version 1.1.3*

Ir has most of the needed features, except the ability to make booking to remove the sticker.

### 3/5 — Suggestion to add a dark mode feature 🌜🌜🌜

*2024-12-29, version 1.7.1*

I recommend adding a dark mode feature to improve user comfort, especially during nighttime use. This feature is commonly adopted by most popular apps, and I would be thrilled to see it incorporated into your app soon!

### 3/5 — The app does not work

*2024-07-04, version 1.7.1*

The OTP number I received from Saudi Aramco is wrong. Every time I put it a massage comes up says that the OTP number invalid.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*