# MySenco App — user reviews > 19 indexed App Store user reviews of MySenco App by Senco Gold Ltd., rated 2.71/5 from 14 ratings. - Source: https://appshunter.io/ios/app/mysenco-app/id6504455591/reviews - App overview in markdown: https://appshunter.io/ios/app/mysenco-app/id6504455591.md ## Is MySenco App safe? Not enough ratings yet to assess MySenco App. ## Is MySenco App legit? MySenco App appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for MySenco App is 70 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (5 of 19) ### 1/5 — Worst app *2025-10-20* UI is completely broken. Functionality is not working. Not able to add my coupons. Not able to track my offline orders. ### 1/5 — The pages do not open. *2025-05-07* Unable to navigate across pages and unable to make payments ### 1/5 — App not working *2025-04-19* Product categories do not open only. Just keep waiting. Definitely needs improvement. ### 1/5 — Not good app *2025-04-02* I cant make my payment online. Fix bugs. ### 1/5 — Most disgusting app *2024-12-23* Not even getting the OTP of signup. Highly doubt if its a fake app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor Website Performance *2026-10-25* The website’s performance and user experience are extremely disappointing. Product pages fail to open, and the website gets stuck on loading without displaying any error messages or providing useful feedback. These issues make it difficult to browse products and complete purchases. I strongly recommend improving the website’s functionality, performance, and error handling to provide a smoother and more reliable user experience. ### 1/5 — Not able to make payment *2026-10-11* Unable to make payments through UPI apps , cards , net banking ### 1/5 — Worst application *2026-09-17* During registration process, I cannot even finished my OTP verification. The keypad was blocking me to tap “verity otp” button. Developer must fix this issue ### 1/5 — Experience with Senco *2026-09-06* This app is useless , i opted for a scheme with Senco at their store and i was pitched everything will be available under MySenco app and i can make my scheme payments with app, but as i installed this app and login into it , there was no scheme tagged to my account , i raised complaints to customer support via long email chains, their customer support takes long to revert back and their response is also very poor with no resolutions, so i have been fighting and raised this issue on 2nd Aug and till date around 34 days are over , but there is no resolution and no support from customer service as well, i missed my payments because of their issue! So true feedback based on real scenario ### 1/5 — Need to improve basic features *2026-08-08* Currently once the user logs in he/she cannot see the past orders, loyalty history or payment details. Using Mobile number as the primary ID mapped with the customer ID, all past purchases should be shown and recommendations should be curated based on customer profile and preferences ### 1/5 — Pathetic Application *2026-06-23* Unable to log in. The application is not reading my registered mobile number. Says mobile number doesn’t exist. ### 1/5 — App not opening *2026-03-16* After installing it does not register or login its just stuck horrible ### 1/5 — Poor UI *2026-01-15* Tried several times to sign up, gives error everytime ### 1/5 — App is Broken *2025-11-30* Unable to even register myself. It is broken somewhere. ### 1/5 — Senco the Fraud Company *2025-11-07* Payment through this app is dangerous, at the time of payment item was vanished ## Most praised reviews (4 highest-rated) ### 5/5 — Good *2026-10-26* It is a good app. I have ordered a lot of my small jewellery like small earrings ordering. I’ve never seen any kind of deal or damage. It comes in a very secure manner in a very locked box, which is very safe as compared to the other brand, which is very famous of Tata. I’ve ordered from them also, but the amount of security with a sealed lock, it comes with Seco. Seco gives a lot of security promises for a expensive and the app has also improved a lot in a year. I’ve been buying online gold since last woman’s Day and my experience with Seco has always been better and it’s better and it gives a better offer as compared to the Seco store. I am very happy and satisfied with the application and also the service they provide. ### 5/5 — Easy to use *2026-07-01* Much needed app ### 5/5 — Nice Application *2026-05-27* The application has strong business features and a modern interface, performance optimization, smoother navigation, and improved customer transparency would significantly enhance the overall user experience. Additional focus on stability, validation handling, and scalability during high-traffic periods is recommended. ### 5/5 — Nice app to use *2026-05-11* Very good app for jewellery lovers. Easy to use, updated gold prices, attractive collections, and useful offers. The app runs smoothly and helps customers stay connected with Senco Gold & Diamonds services anytime. and one thing i noticed it is now more smooth and easy to use from previous. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-12.*