# MyServiceMac

> Loan management app for payments, statements, activity tracking, and alerts. (iPhone/iPad app by MyServiceMac.)

- Source: https://appshunter.io/ios/app/myservicemac/id1492364136 (this page in markdown: same URL + `.md`)
- Developer: [MyServiceMac](https://appshunter.io/developer/1492363715)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 1,228 App Store ratings · 69 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 35 MB
- Languages: American English
- Released: 2019-12-21
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myservicemac/id1492364136/reviews.md

## What is MyServiceMac?

MyServiceMac app provides you with convenient servicing options, features and alerts!

• Setup a recurring or one-time automated payment draft
• View the current status of your loan and recent loan activity
• Access your monthly billing statements
• Review FAQs (Frequently Asked Questions)
• Save paper - opt to receive eStatements
• Set up loan alerts to be notified when...
* Payment received * 
* Escrow Disbursement * 
* eStatement available * 

And much more!

## Key features

- Automated payment drafts
- View loan status and activity
- Access monthly billing statements
- Receive loan alerts
- Opt for eStatements
- Review FAQs

## What do users think of MyServiceMac?

Overall sentiment: negative

**Pros**

- 💻 Easy to use
- 💳 Convenient payment options
- 🤖 Helpful app features

**Cons**

- 🔒 Login issues
- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable app functionality
- 🕰️ Slow and unresponsive

**Commonly reported bugs**

- Unable to login
- App freezes and crashes
- Inconsistent account information

**Most requested features**

- Improve login and account management
- Fix app stability and performance issues
- Enhance user interface and experience

## Recent user reviews (10 of 69)

All indexed reviews: https://appshunter.io/ios/app/myservicemac/id1492364136/reviews.md

### 1/5 — Junk

*2026-06-20, version 9.2.7*

Your app I had cancel auto pay to pay payment escrow and put it back on .

### 1/5 — TERRIBLE

*2026-05-15, version 9.2.7*

The worse provided I’ve ever had. Can never log in to see my account or make extra payments. They suck

### 1/5 — Horrible Mortgage Company

*2026-05-14, version 9.2.7*

Website is horrible. Doesn’t let you pay what you want from multiple accts. Have to call to make payments from multiple accts.

### 1/5 — Can’t access account online or on app

*2026-04-21, version 9.2.7*

Can’t log into my account on mobile or web. Very frustrating when you are trying to manage your account.

### 1/5 — Log in issues

*2026-04-08, version 9.2.7*

Unable to log in. I put my username and password and the app just spins and never connects. I ended up having to pay online instead of the app.

### 1/5 — Minimum Account Payment Allowances

*2026-04-05, version 9.2.7*

I tried paying my sold from Rocket Mortgage home account and set up a payment through my checking direct to ServiceMac as I do with all of my bills because they take bills. Service MAC address was returned and this delayed payment of my mortgage account yet they bug me tremendously and have not resolved the issue. I would hate to spend my time submitting bills through each account individually and this is not efficient. I have a one stop payment source that allocates all bills payments except this one.

### 1/5 — Not able to log in to my account or contact the company

*2026-03-21, version 9.2.7*

Unable to log into the app. When trying, I’m met with “Something went wrong” prompt. Okay fine, let’s try the website… I get the same prompt and cannot login through the web browser. On the website there is a link to contact the company, BUT you need to provide the loan number to be able to contact them. I don’t know the loan number BECAUSE I CAN’T ACCESS MY ACCOUNT! I CAN’T ACCESS MY ACCOUNT BECAUSE THERE’S NO FLIPPING WAY TO CONTACT THE COMPANY.

I can’t wait for rates to dip so I can refinance out of this miserable company.

### 1/5 — Good luck

*2026-02-08, version 9.2.7*

So, your mortgage has been sold to the worst company ever. Forget about the app… it flat out doesn’t work amd the company doesn’t care.

### 1/5 — Can’t login

*2026-02-07, version 9.2.7*

Unable to login in app

### 1/5 — Unable to pay/log in

*2026-02-07, version 9.2.7*

For the past two months, I have been unable to login and pay my mortgage statement. On the computer through the browser, I get an error message that something has happened. It doesn’t matter what time I login it does not matter what day I login. I always get the “something has happened” error message. When I login through the app, it doesn’t login at all it just does that little tiny wheel of death. I am still unable to pay, and the loan number is not the same as what my loan number is so if the company has changed it, I have not been notified. I’ve been told that this bug would be fixed and it is not. I have not been able to call to pay my latest mortgage payment, but that is how I was in. I ended up resolving the issue last month. However, my loan number matched last month and for some reason this month it doesn’t.

## Frequently asked questions about MyServiceMac

### What can I do with this loan management app?

This app allows you to set up automated payment drafts, view your current loan status and recent activity, and access your monthly billing statements. You can also opt to receive eStatements to save paper and set up alerts for important loan events.

### How does the app help with payments?

You can set up recurring or one-time automated payment drafts directly through the app. This ensures your loan payments are made on time without manual intervention.

### What kind of alerts can I set up?

The app allows you to set up loan alerts to be notified of key events such as payment received, escrow disbursement, and when an eStatement becomes available. This keeps you informed about your loan's status.

### Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees.

### Can I view my past billing statements?

Yes, you can access your monthly billing statements through the app. Additionally, you have the option to save paper by opting to receive eStatements electronically.

## Version history (last 5 releases)

### 9.2.7 — 2025-10-16

New features and bug fixes.

### 9.2.6 — 2025-09-25

New features and bug fixes.

### 8.2.6 — 2024-09-26

Updated user interface for mobile users, including new features and bug fixes.

### 7.2.6 — 2024-08-08

Updated user interface and improved performance for our mobile users.

### 5.0.5 — 2021-08-25

Updated the Version to update additional ServiceMac branding.

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## More apps by MyServiceMac

- [MM Servicing](https://appshunter.io/ios/app/mm-servicing/id1522546269)
- [Finance of America Servicing](https://appshunter.io/ios/app/finance-of-america-servicing/id1525039626)

All apps by MyServiceMac: https://appshunter.io/developer/1492363715

## Related topics

[myservicemac](https://appshunter.io/ios/topics/myservicemac) · [lakeview servicemac](https://appshunter.io/ios/topics/lakeview-servicemac) · [myserviceinfo](https://appshunter.io/ios/topics/myserviceinfo) · [lakeview mortgage](https://appshunter.io/ios/topics/lakeview-mortgage) · [lakeview loan servicing](https://appshunter.io/ios/topics/lakeview-loan-servicing) · [lakeview loancare](https://appshunter.io/ios/topics/lakeview-loancare) · [myservices](https://appshunter.io/ios/topics/myservices)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*