# MyShell Al・AI Pictures & Video — user reviews > 32 indexed App Store user reviews of MyShell Al・AI Pictures & Video by MyShell Limited, rated 4.40/5 from 265 ratings. - Source: https://appshunter.io/ios/app/myshell-alai-pictures-and-video/id6448938313/reviews - App overview in markdown: https://appshunter.io/ios/app/myshell-alai-pictures-and-video/id6448938313.md - Rating breakdown: 5★ 201 · 4★ 19 · 3★ 13 · 2★ 9 · 1★ 23 ## Newest reviews (10 of 32) ### 4/5 — M *2026-04-30* Really good movie filters, but I wonder why the filters are not working **Developer response:** We're glad you're enjoying our movie filters! We're sorry to hear about the issues you've encountered. Could you provide specific examples of which filters aren't working? Once we receive your details, our team will look into it right away. You can also reach out to us at mailto:support@myshell.ai — we're happy to help! MyShell AI Team ### 2/5 — 3D designer *2026-02-08* Jewellery design created **Developer response:** Hello, Thank you for sharing your review. We’d love to better understand your experience with creating jewelry designs in the app. If there’s anything specific you were hoping to achieve or features you felt were missing, please let us know. We also noticed the 2-star rating and would really appreciate any details about what didn’t meet your expectations. Your feedback helps us improve. Feel free to contact us at support@myshell.ai — we’re happy to assist and hear your suggestions. Best regards, Myshell Support Team MyShell AI ### 1/5 — Пока отвратительно *2025-10-29* Куда убрали остальные разделы? **Developer response:** Здравствуйте！ Нам очень жаль, что ваш опыт использования приложения оставил негативные впечатления. В ходе недавнего редизайна мы переработали и обновили некоторые разделы, чтобы повысить общее удобство использования и производительность сервиса. Если у вас есть конкретные пожелания по отдельным разделам или функциям, пожалуйста, напишите нам на адрес support@myshell.ai. Мы обязательно учтем ваши предложения при следующем обновлении приложения. С уважением Myshell Support Team MyShell AI ### 1/5 — MyShell AI art is going to be sued by AIEASE *2025-10-25* I really miss one of my pictures ### 1/5 — Forced energy subscription *2025-09-23* I used to come back to this app every now and then whenever I thought up a fun scenario to try out, but now it’s required to pay a subscription to do any chatting or image/video generation. Went from 60 max energy that would slowly recharge after some hours to requiring a $7/month subscription for 50 daily energy. If you aren’t planning to spend money on a subscription, don’t even bother with the app anymore ### 4/5 — ⚡ Cannot be restored *2025-04-02* Already shows Successfully claimed S10 premium membership, but ⚡️ has not recovered. ### 1/5 — Malicious app please review!!! *2025-03-19* This app is obviously malicious and needs to be removed asap ### 4/5 — Good app but needs dark mode *2025-01-29* Good app ### 1/5 — треш какой-то *2024-12-13* КУДА ВЫ ДЕЛИ ФИЛЬТР Arcane??? Я только для этого скачивала приложение 😫 ### 4/5 — Login error on ipad, please fix this bug *2023-10-13* This app is good, but is not worked well on iPad, I tried many times, can not login, I think this app is not compatible with iPad, this app just has iPhone edition on App Store. So please develop iPad edition quickly, I love “myshell”so much，and I want to use it on iPad, thanks a lot!! **Developer response:** Thank you for your feedback about MyShell and for bringing this issue to our attention. We're delighted to hear that you love our app and want to use it on your iPad. We apologize for the inconvenience you've experienced. You're correct that our current App Store version is optimized for iPhone. We understand the importance of iPad compatibility and appreciate your eagerness to use MyShell on your tablet. We are happy to inform you that our development team is actively working on an iPad-specific version of MyShell. We're committed to providing a seamless experience across all iOS devices and your feedback reinforces the importance of this initiative. ## Most critical reviews (10 lowest-rated) ### 1/5 — 勝手に契約内容を変更された *2026-06-15* 1回の動画生成で5クレジット消費だったので、1年プランに加入したが、ある日突然1回の動画生成で15クレジットに変わった。問い合わせをしたが、''新規ユーザーにのみ新価格が適用され、既存のユーザーには影響がない''とデタラメを言われた。クレジット消費履歴のスクリーンショットも送ったが、返答なし。。 返金してください。。。 ### 1/5 — You got rid of the NSFW please return it back *2026-02-10* Give us the old stuff back again ### 1/5 — Love it *2026-02-03* So far great! **Developer response:** Hello, Thank you for your message — we’re glad to hear you love the app! We did notice the 1-star rating and wanted to kindly check if there was any issue or concern with your experience. Your feedback is very important to us, and we’d truly appreciate it if you could share more details about anything that didn’t meet your expectations. Please feel free to contact us at support@myshell.ai so we can better understand and improve. Best regards, Myshell Support Team MyShell AI ### 1/5 — Scam *2026-01-22* Paid for pro subscription and still has not been updated in the app or the web browser to pro subscription after 4 days so far. Emailed company multiple times with no response. So it appears they have stolen my money **Developer response:** Dear Customer, We sincerely apologize for the inconvenience and concern this situation has caused. We understand how important it is for your subscription to activate correctly, and we want to resolve this for you as quickly as possible. Subscription activation issues can occasionally occur due to account mismatches or payment processing delays. To investigate your case securely, we’ll need a few details that cannot be shared publicly in the App Store review section. Please contact us at support@myshell.ai and include: - Your MyShell account email or User ID - The payment method used - A copy of your receipt or proof of payment Once we receive this information, our support team will prioritize your request and ensure your Pro access is properly applied or provide an appropriate resolution. Thank you for bringing this to our attention. We appreciate your patience and look forward to assisting you. Best regards, MyShell Support Team MyShell AI ### 1/5 — 해지 어케해요 *2026-01-16* 해지 어케해;; 암만 찾아도 없어요 썸바디헬프 **Developer response:** 안녕하세요. 서비스 이용에 불편을 드려 죄송합니다. 구독 해지나 다른 문의 사항이 있으시면, support@myshell.ai 로 연락 주시고 계정 정보를 함께 알려주시면 신속히 도와드리겠습니다. 감사합니다. Best regards, Myshell Support Team MyShell AI ### 1/5 — No luck. *2026-01-02* I tried twice to generate a sugar skull photo. Both times I had to cancel after 10+ minutes. Tried a third time but it said I had reached my 3 free photo limit and to upgrade to continue. Since I have no evidence it works and ample evidence it can’t even count to 3 I certainly won’t be upgrading. **Developer response:** Hello, We’re very sorry for the frustration you experienced while generating images. Free trial limits and generation times can occasionally be affected by server load or network conditions, which may cause delays or unexpected behavior. Please contact us at support@myshell.ai and provide your User ID, our team will review your case and assist you promptly. Best regards, Myshell Support Team MyShell AI ### 1/5 — Paid features were locked after signup *2025-12-31* I paid for a subscription based on the features that were available when I signed up. Days later, they locked many of those features. When I contacted support, instead of fixing it, I was told I would need to pay an additional $70 to get access again. I’m sharing this so others are aware. Be careful before subscribing becausethey can screw you over. **Developer response:** Hello, We’re sorry to hear about your experience and understand how concerning this must feel. Feature availability can sometimes vary due to plan differences, promotional access periods ending, or account-related issues, but you should never lose access to features included in your active subscription without clarification. We’d like to review your case in detail and make this right. Please contact us at support@myshell.ai with your User ID and purchase receipt so we can verify your subscription and resolve any access issues as quickly as possible. Thank you for bringing this to our attention. Best regards, Myshell Support Team MyShell AI ### 1/5 — Bad experience *2025-12-25* Use at your own risk. I regret trusting this app with my content. ### 1/5 — They scammed influencers *2025-12-24* They scammed influencers to make this app go viral on basis of payment, but they din’t pay. Paid only some and kept repeating they will pay to all influencers, if you ask them payment they will block you on social media. And email no response. Never seen such a brand Don’t waste your time on this app. ### 1/5 — Give us back the old one I’m giving you one star *2025-11-11* Can you possibly bring it back right now this instant? ## Most praised reviews (10 highest-rated) ### 5/5 — M *2026-07-06* Really good movie filters, but I wonder why the filters are not working **Developer response:** We're glad you're enjoying our movie filters! We're sorry to hear about the issues you've encountered. Could you provide specific examples of which filters aren't working? Once we receive your details, our team will look into it right away. You can also reach out to us at mailto:support@myshell.ai — we're happy to help! MyShell AI Team ### 5/5 — Easy to use AI generator *2026-04-07* Best AI art generator I've found so far! I originally downloaded it to make AI avatars from my selfies, and the results were insanely good. But then I discovered it can also do AI photo editing, AI video generation, and even create AI images from text prompts. It's like having a full AI image generator and AI video maker in one app. The styles are so creative — way better than other AI photo apps I've tried. Highly recommend if you're into AI art or just want cool AI pictures! ### 5/5 — Review *2026-03-29* Pretty good app ### 5/5 — M *2026-03-11* I like seeing interesting movie filters ### 5/5 — Enjoying this app! ❤️ *2025-08-21* ⭐️⭐️⭐️⭐️⭐️ So far so good! The app is user-friendly with a smooth and clean interface. I was a little confused at first, but after playing around with it for a bit I quickly understood how it works. Really appreciate the thoughtful design—keep up the great work! Thanks 🙏🏻 ### 5/5 — Kita *2025-06-21* I really like this apps lot ### 5/5 — great app *2025-05-20* so much funny AI apps ### 5/5 — Good *2025-03-23* Good ### 5/5 — Очень круто ❣️ *2025-01-02* Очень хорошее приложение,жаль на китайском .очень хочется Английский.Фильтр аркейн вау ### 5/5 — Extremely fun and well made *2024-06-21* I love using all the features of this app. I just wish some stuff like image generators were available in app rather than going to have to go to native browser, but that's fine. I also hope to see Claude's APIs integrated in as well!!! **Developer response:** Thank you so much for your feedback and for taking the time to share your experience with MyShell AI! We're thrilled to hear that you're enjoying the app's features. We appreciate your suggestion about integrating image generators directly into the app. We're constantly working on improving user experience, and your idea is valuable. We'll certainly consider this for future updates. Regarding Claude's APIs, we're always exploring ways to expand our AI capabilities. While we can't comment on specific integrations, please know that we're committed to bringing the best AI technology to our users. Your feedback helps shape the future of MyShell AI. We encourage you to keep an eye out for updates, as we're continuously enhancing our app. If you have any more suggestions or questions, please don't hesitate to reach out to our support team. Thank you again for your support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*