# mySkyRiver — user reviews > 47 indexed App Store user reviews of mySkyRiver by Wilton Rancheria, rated 4.49/5 from 281 ratings. - Source: https://appshunter.io/ios/app/myskyriver/id1631405929/reviews - App overview in markdown: https://appshunter.io/ios/app/myskyriver/id1631405929.md - Rating breakdown: 5★ 226 · 4★ 15 · 3★ 12 · 2★ 4 · 1★ 23 ## What do users think of mySkyRiver? Overall sentiment: negative **Pros** - 👍 Easy to use app - 👍 Cardless play is useful - 👍 Great service and atmosphere - 👍 Good slot machines - 👍 Awesome app - 👍 Signup was easy - 👍 Loyalty points racking up - 👍 Nice to use without a card - 👍 Wonderful market place **Cons** - 🐛 App glitches and freezes - 🐛 Login issues - 🐛 ID verification problems - 🐛 App doesn't work - 🐛 Promo section blank/not working - 🐛 Camera won't focus for ID scan - 🐛 App won't open - 🐛 Wallet won't open - 🐛 Antivirus blocks app - 🐛 Casino not wheelchair accessible - 🐛 Casino smells bad - 🐛 No bike racks **Commonly reported bugs** - App glitches when making account - Keeps prompting login page - ID not acceptable - App won't open - Technical error on login - In-app camera refuses to focus on license - App won't open, stays on blue screen - Promo screen is always blank - App frozen - Wallet will not open on App - App keeps defaulting, needs password reset but never gets info - Antivirus software blocks app saying dangerous site - Casino not wheelchair accessible - Casino smells bad **Most requested features** - Fix the app - Update the app - Improve ID verification process - Fix promo section - Fix wallet function - Add bike racks ## Newest reviews (10 of 47) ### 1/5 — App doesn’t work *2025-04-25, version 1.2.1* The app originally worked. Now it won’t. I’ve deleted app and reinstalled but that didn’t make a difference. The cardless play function is now useless. Doesn’t work. People at Sky River admitted to having issues with app. Please fix the app. ### 1/5 — Worst app *2025-03-01, version 1.2.1* Has never worked since downloading. No stars ### 1/5 — Scan photo ID *2024-11-21, version 1.2.1* I’m trying to scan my California ID and it won’t let me. ### 1/5 — Login issues *2024-08-21, version 1.2.1* Always have a problem logging in. I went casino had then fix it. When I got home had issue logging in. I keep clicking forgot password and never receive e-mail. Did it several times. Nothing!! ### 1/5 — never shares promo information *2024-04-29, version 1.1* I have never been able to see how much free play or food credits I have via the app. I have to wait and sometimes even prove to the casino staff that I have received offers via email that do not reflect on the app or in person. It is pretty frustrating to deal with every time I visit. ### 1/5 — Needs to be updated badly *2024-04-08, version 1.1* Since the day they’ve opened this casino their app hasn’t worked properly yet people are spending thousands (me, I am people) at their casino. The “promo” section has never worked. It’s frustrating to say the least. Hard rock and red hawks app works just fine but for some reason sky river doesn’t seem to care or feel the need to make sure their app works properly. Please fix the issue sky river! ### 1/5 — Downloaded the app *2024-02-04, version 1.1* My computer will not process due to the certificates not being recognized. So cannot open app what to do? ### 2/5 — Promos Screen is always blank *2024-02-02, version 1.1* I’d love this app if it was useful. The promo screen is always blank so it doesn’t work if you’re looking to add promos to your card. Not really sure of the point of it. ### 1/5 — Doesn’t work *2023-12-10* I got enrolled for the rewards program at the casino. Downloaded the app and it doesn’t work -_- ### 5/5 — Walt *2023-04-19, version 1.0.3* One of the key components of a good app is the developer’s response to comments and questions. I don’t see that here. This app is in need of an update. Other than that, love the casino and love the app as a tool to keep track of my points. UPDATE PLEASE!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can not log in *2026-08-10, version 1.2.1* Change password and enter pin. It still doesn't work. My parents both tried to log in, nope it didn't work for any of us. Reset password and reset pin - but still not working!!!!! Fix it ### 1/5 — Terrible App *2026-08-05, version 1.2.1* I can’t tell you how many times I’ve had to delete the app and download it again to be able to access my account within your app, this is terrible!!! ### 1/5 — App been broken for months… *2026-06-16, version 1.2.1* That broken for months no update from it tried to reinstalling still nothing no dev work.. I really had high hopes but this was a disappointment ### 1/5 — Not good *2026-06-09, version 1.2.1* This app used to be good never had any issues until now. I have deleted and reinstalled it and I still can’t get it to open. ### 1/5 — App glitches *2026-03-15, version 1.2.1* The app glitches whenever I try to make an account and keeps prompting the login page when I clearly don’t have an account set up ### 1/5 — Problems *2025-12-28, version 1.2.1* I scan my face and my id 5x and it still keeps saying that my id is not acceptable that only ca id is acceptable only my drivers license is in ca ### 1/5 — Verification *2025-11-21, version 1.2.1* I have a VALID state ID that doesn’t expire until 2030 and it still says invalid ID ### 1/5 — Residents are being discriminated *2025-10-24, version 1.2.1* I worked at a nursing rehab facility, and yesterday, October 22, 2025, my two assistants and I took eight elderly residents, some of whom use wheelchairs while others are able to wheel themselves, to Sky River Casino. The purpose was for them to enjoy lunch, have some fun, and try their luck at gambling. However, the casino is not wheelchair accessible, and the residents felt they were being discriminated against. The security staff caused us difficulties by scanning our IDs and thoroughly checking each wheelchair. So we left 3 residents they alert and oriented, but wheelchair bound so they can play a bit, and we took some of them in the restaurant to have a place to eat. Security manager told us not to leave them because it’s considered abandoned. They don’t even asked if we need help, and yet they have the never to tell us not there problem if we are short-handed. I will call the state and complaint regarding this matter. ### 1/5 — No go *2025-10-23, version 1.2.1* In app camera REFUSES to focus on license when trying to sign up. ### 1/5 — Does not work *2025-10-21, version 1.2.1* App won’t open I’ve had it for a while now and I have created a log in but every time it says technical error ## Most praised reviews (10 highest-rated) ### 5/5 — The Best Casino *2026-01-16, version 1.2.1* not gonna lie whoever see this review. Smells something in that Casino the bigtime who win are already manifisted its already cook the menu have agreement with the management that Casino are Greedy. When the Machines Run you cant stop simetimes you can si basically its controled too much. Never gonna go back there and tell my friends ### 5/5 — The Best Casino *2025-11-01, version 1.2.1* iloveyouskyriver😘😘😘 ### 5/5 — A+ service *2025-10-28, version 1.2.1* The easy to use app only adds to the already great service Sky River provides. They’ve created a real gem here. The food is incredible, the staff is outstanding, and the game choices are endless. I’m making my reservations as we speak! Keep up the good work! ### 5/5 — A place with no limits *2025-07-25, version 1.2.1* Electric atmosphere on the weekend plenty of machines and won both times see you soon sunshine!! ### 5/5 — Nice to use on the Fountain or you don’t have to put a card in every time *2024-11-10, version 1.2.1* Awesome app like that you can use in the casino without your card ### 5/5 — Let’s gooooo! *2024-10-12, version 1.2.1* Cheers to some wins and more pokestops! ### 5/5 — Good slot machines *2024-07-21, version 1.2.1* Had a wonderful time ### 5/5 — Awesome *2024-02-16, version 1.1* Awesome ### 5/5 — Free play *2023-09-24, version 1.1* Never have received your mailer with free play. ### 5/5 — Love it! *2023-08-19, version 1.1* Food is always so good and so is the gambling 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*