# MySmart.City — Connect to your city with ease

> Citizen engagement app for reporting city issues, finding events, and booking local services. (iPhone/iPad app by Acumen Software.)

- Source: https://appshunter.io/ios/app/mysmartcity/id1555236570 (this page in markdown: same URL + `.md`)
- Developer: [Acumen Software](https://appshunter.io/developer/1440031970)
- Category: Utilities
- Price: Free
- Rating: 4.30/5 from 26 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 127 MB
- Languages: American English
- Released: 2021-06-14
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysmartcity/id1555236570/reviews.md

## What is MySmart.City?

The app that places YOU, the citizen, at the centre of innovation in your city. Welcome to My Smart City! 

Report maintenance concerns with your local municipality, find out what is happening around you, engage your community, and get rewarded. From reporting potholes, getting instant load-shedding updates to finding out what events are happening near you, and much more!    

- NEW FEATURE 

Search, review, and book service providers near you at the tap of a button. Now you can find skilled, trustworthy, and reliable service providers in your area with the My Smart City App. From friendly and professional domestic cleaners to premium gardeners that are ready to assist YOU. Book a provider, track their movements, and have full control. Premium service at your fingertips. 

Download the My Smart City App today for these and many more amazing features!

## Key features

- Report maintenance concerns
- Find local events
- Discover and book service providers
- Receive instant updates
- Engage with the community
- Get rewarded

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/mysmartcity/id1555236570/reviews.md

### 5/5 — Smart City if only the service providers worked so well!!

*2023-05-31, version 2.0.1*

The App works well. It would be nice if JRA and JW worked so efficiently!!

### 1/5 — Crappy App for IOS users!

*2023-03-30*

I can’t submit a report without a description & I can’t access the text box at the bottom of the screen to type a description. ‘Been like this since forever. Android users rave about the App. Please take some effort & fix your App!!!

### 1/5 — App not working

*2023-01-16, version 1.2.2*

First time i used it today worked perfectly second time today i have to use it it keeps crashing

### 1/5 — Doesn’t Work!

*2022-08-17, version 1.1.2*

Can’t submit report without a description & won’t allow me to type a description in allocated box. Pretty redundant!!

### 1/5 — Hangs on launch. Unable to contact support

*2021-11-14, version 1.0.20*

The app errors on every launch. Attempting to report using support page in app results in crash. App is useless

**Developer response:** Hi Amitaba, we're sorry you've experienced some of our teething issues. We’ve made lots of changes and enhancements to the app since. Update your app to the latest version for a much better experience, and don't hesitate to contact our team at support@mysmart.city so we can attend to both logged and app issues.

## Frequently asked questions about MySmart.City

### What is MySmart.City?

MySmart.City is a utility app designed to connect citizens with their local municipality. It allows users to report maintenance issues, find local events, and book service providers. The app aims to place citizens at the center of city innovation.

### Is MySmart.City free to use?

Yes, MySmart.City is available for free download and use. It does not have any in-app purchases or advertisements, offering a completely free experience for all users.

### What kind of issues can I report with MySmart.City?

You can report various maintenance concerns to your local municipality through MySmart.City. This includes common issues like potholes, as well as other civic problems that require attention from city services.

### Can I find local events using MySmart.City?

Yes, MySmart.City helps you discover what is happening around you. You can find out about local events happening near your location, making it easier to engage with your community's activities.

### How does MySmart.City help me find service providers?

The app allows you to search, review, and book local service providers directly. You can find skilled and trustworthy professionals in your area, track their movements, and manage bookings with ease.

### What devices is MySmart.City compatible with?

MySmart.City is compatible with iOS devices, including iPhones and iPads. It is designed to run on these platforms, providing a seamless experience for Apple users.

### How often is MySmart.City updated?

The app was last updated on October 24, 2024, with version 3.2.2. This indicates that the developer actively maintains and improves the application, suggesting regular updates for new features and bug fixes.

### What is the age rating for MySmart.City?

MySmart.City has an age rating of 4+. This means it is suitable for children aged 4 and above, making it accessible for a wide range of users in the community.

## Version history (last 5 releases)

### 3.2.2 — 2024-10-24

Social Feed: New lazy loading for smoother scrolling and faster content loading.
Language & Grammar: Improved for a more polished experience.

Thanks for updating!

### 3.2.1 — 2024-09-11

- Dashboard customisation
- Additional map layers
- Google and Apple Signup methods moved to the registration page
- General Improvements and bug fixes

### 3.2.0 — 2024-09-03

- Dashboard customisation
- Additional map layers
- Google and Apple Signup methods moved to the registration page
- General Improvements and bug fixes

### 3.1.20 — 2024-07-26

My Smart City Birthday App Icon Update,
App Startup Performance Improvement and bug fix

### 3.1.19 — 2024-07-25

My Smart City Birthday App Icon Update,
App Startup Performance Improvement and bug fix

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## More apps by Acumen Software

- [SANRAL](https://appshunter.io/ios/app/sanral/id1345908485)
- [Vala Zonke](https://appshunter.io/ios/app/vala-zonke/id1638334762)
- [My Smart Link](https://appshunter.io/ios/app/my-smart-link/id6749007894)

All apps by Acumen Software: https://appshunter.io/developer/1440031970

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*