# MySmart.City — user reviews

> 5 indexed App Store user reviews of MySmart.City by Acumen Software, rated 4.30/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/mysmartcity/id1555236570/reviews
- App overview in markdown: https://appshunter.io/ios/app/mysmartcity/id1555236570.md
- Rating breakdown: 5★ 20 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 4

## Most critical reviews (5 lowest-rated)

### 1/5 — Crappy App for IOS users!

*2023-03-30*

I can’t submit a report without a description & I can’t access the text box at the bottom of the screen to type a description. ‘Been like this since forever. Android users rave about the App. Please take some effort & fix your App!!!

### 1/5 — App not working

*2023-01-16, version 1.2.2*

First time i used it today worked perfectly second time today i have to use it it keeps crashing

### 1/5 — Doesn’t Work!

*2022-08-17, version 1.1.2*

Can’t submit report without a description & won’t allow me to type a description in allocated box. Pretty redundant!!

### 1/5 — Hangs on launch. Unable to contact support

*2021-11-14, version 1.0.20*

The app errors on every launch. Attempting to report using support page in app results in crash. App is useless

**Developer response:** Hi Amitaba, we're sorry you've experienced some of our teething issues. We’ve made lots of changes and enhancements to the app since. Update your app to the latest version for a much better experience, and don't hesitate to contact our team at support@mysmart.city so we can attend to both logged and app issues.

### 5/5 — Smart City if only the service providers worked so well!!

*2023-05-31, version 2.0.1*

The App works well. It would be nice if JRA and JW worked so efficiently!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*