# MySmitty's Rewards — user reviews > 58 indexed App Store user reviews of MySmitty's Rewards by Smitty's Canada Inc., rated 4.20/5 from 14 ratings. - Source: https://appshunter.io/ios/app/mysmittys-rewards/id1488430777/reviews - App overview in markdown: https://appshunter.io/ios/app/mysmittys-rewards/id1488430777.md - Rating breakdown: 5★ 8 · 4★ 3 · 3★ 2 · 2★ 0 · 1★ 1 ## Newest reviews (14 of 58) ### 4/5 — Useful app *2025-11-06, version 25.21.2025090201* If you go to Smitty’s even once per month, you need to use this app. They have good promotions and this app keeps you informed of those AND helps you take maximum advantage of them. ### 2/5 — Brunch at Smitties *2025-09-23, version 25.21.2025090201* The food was delicious,but I wanted to scan my QR code for points and was told “We don’t do that anymore.So I didn’t get any points on my meal I paid for.,Not Happy. ### 4/5 — The new app *2023-05-29, version 23.9.2023050801* At first the new app was difficult to navigate. But it seems to be much better now. I’d like to see a different barometer for the rewards. Maybe at the top a digital on the front page with in the Center or below stating how many dollars you have available. I have to toggle to another page to see what I have and even that I’m not ever sure what I really have available. Also you should not have such a short amount of time to use it before loosing it. Sometimes it takes like 6 months to even get anything worth redeeming. 12 months would be better. Other then that the waitresses at the regent location are great. ### 5/5 — East hills smittys *2022-08-04, version 1.2* Excellent food and friendly service Thank you ### 5/5 — Sage creek resident *2022-07-27, version 1.2* Fantastic servers and friendly staff thank you Smitty’s your food is great. ### 5/5 — Love it! *2022-07-01, version 1.2* The Mediterranean Salad is just excellent, tasty, fresh and did I say I love it!! ### 5/5 — Review *2022-06-30, version 1.2* The coffee was exceptional today. Our service was prompt. Omelette and pancakes were tasty . ### 4/5 — Great waitress *2022-06-08, version 1.2* Nice and Friendly ### 5/5 — Wings *2022-05-03, version 1.2* Love the wings and nachos on Monday. Food is great and atmosphere perfect. ### 5/5 — Waitress *2022-05-02, version 1.2* The waitress even tho she is in “training” I believe that she has super potential!!!!! She seemed so attentive and checked many times to make sure she had everything and was concerned about our satisfaction Great job Samantha I believe she will be a definite asset to your serving staff!!!!! ### 5/5 — Dinner *2022-04-27, version 1.2* Very good food and excellent friendly staff. The owners are exceptional. ### 5/5 — Great staff *2022-04-26, version 1.2* Excellent staff & food! ### 2/5 — Don’t use old avocados please. *2022-04-21, version 1.2* I ordered so cal Benedict, unfortunately they used old avocados. 😒. ### 5/5 — Service *2022-03-21, version 1.2* Our server was awesome meal was great ## Most critical reviews (10 lowest-rated) ### 1/5 — Rewards Unlisted and Chance Based *2026-02-14, version 26.2.2026012301* The restaurant I visit frequently is great, however, this app: This app used to show you what the rewards were when you earned the rewards for certain point values. Now, however, they do not tell you what the reward is, nor do they tell the restaurant nor the server what the reward is. This means that a patron is forced to order something randomly and hope that it just might be the item that fits the reward when the waitress enters it into the system. Even the waitresses and supervisors have no idea what these rewards are unless they attempt to enter them into their system and it just happens to works. This is the most annoying feature of this entire rewards system, and would probably stand as one of the top most annoying parts of any reward system. Every single person I have talked to in our group of 100 different people (1 company who probably spend $500, if not more, every single Friday morning, have the exact same issue, and it’s not only annoying us, it is drastically annoying the wait staff and supervisors at our restaurant. Of choice. It is most definitely NOT consumer focused, nor is it even remotely employee functional nor usable. ### 1/5 — Way to ruin a rewards program *2025-05-23, version 24.12.2024091001* I at the very least went to Smitty’s every year on my birthday to get the complementary meal. Now you have to spend more than $1500 to qualify for that otherwise you just get complementary mini donuts no thanks ### 1/5 — App down *2024-05-31, version 23.9.2023050801* Ate dinner and then was told the app has been down for weeks so we can’t use it. No notification anywhere saying their rewards system was non functional. No alternative provided. ### 1/5 — Rewards Not Loading *2023-05-28, version 23.9.2023050801* Have visited 3 times and each time rewards have not produced. ### 1/5 — App has never worked *2023-01-22, version 22.16.2022102001* Please fix the app have never been able to get in ### 1/5 — App doesn’t even work anymore *2022-12-03, version 22.16.2022102001* App hasn’t worked in months, can you fix your login issues? ### 1/5 — No Seniors Discounts *2021-12-10, version 1.2* My Smitty’s senior card wasn’t accepted anymore even though it says till 2023. Very poor communication and delivery. ### 1/5 — Food *2021-09-21, version 1.2* Portions have been dramatically reduced and price is higher. I no longer find it a meal value to come here. Senior discount taken away as well! You use to get 2 veal cutlets in a meal, NOW it’s 1 and also no garlic bread with your meal ! Won’t be here too often that’s for sure. Will continue to look for a better value with retirement income. Very disappointed as we used to enjoy coming here. ### 1/5 — Breakfast *2021-08-08, version 1.2* Worst breakfast I have ever had. ### 1/5 — Points *2021-07-29, version 1.2* Points do not get registered and then just disappear from what you already earned. Waste of time and energy. Getting rid of this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Yum & done! *2026-01-20, version 25.21.2025090201* Great easy app and doesn’t over send stuff! ### 5/5 — Pretty awesome app *2026-01-05, version 25.21.2025090201* 10 of 10 app ### 5/5 — Love Smitty’s *2025-12-02, version 25.21.2025090201* I love that I can order breakfast after 10:30 am, Not like most other restaurants. I can eat eggs anytime and most restaurants refuse to fry eggs in the afternoon. ### 5/5 — An app that does reward *2025-08-19, version 25.5.2025051901* A+ ### 5/5 — Feliz Navidad *2024-12-19, version 24.12.2024091001* I so great full for your app thank you amazing 🥸🤩🤩🤩 ### 5/5 — Smitty’s is 1 *2024-12-01, version 24.12.2024091001* Our favourite place to go for breakfast, lunch or dinner! We put it into the navigation system in every town we visited too! Love using my app to keep track of my points too! ### 5/5 — Saturday *2023-07-04, version 23.9.2023050801* My friend and I have been going to Smitty’s for breakfast every Saturday that we can for about 15 years now. We value the services, the commitment of the employees and the food. ### 5/5 — Awesome *2022-09-27, version 22.12.2022080802* The new app is great, and smittys is awesome I bring my grandkids and always enjoy the service, food and the discounts with the app. Keep up the great work ### 5/5 — Old up date *2022-09-17, version 22.12.2022080802* I think the new smitty up date is not good and we should go back to the old one ### 5/5 — Ann *2022-09-07, version 1.2* Excellent friendly efficient staff. Fresh, well presented, omelette. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*