# MySnoPUD — Snohomish County PUD

> Mobile utility account management for billing, usage, payments, and outage information. (iPhone/iPad app by VertexOne.)

- Source: https://appshunter.io/ios/app/mysnopud/id1610594306 (this page in markdown: same URL + `.md`)
- Developer: [VertexOne](https://appshunter.io/developer/1833928632)
- Category: Business, Utilities
- Price: Free
- Rating: 3.30/5 from 34 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 204 MB
- Released: 2022-08-20
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysnopud/id1610594306/reviews.md

## What is MySnoPUD?

The MySnoPUD app gives you easy access and simplified sign-in to your account on the go. Use payment tools, check bill and usage information and design your account to best serve your needs – all in the palm of your hand. 

Customers can use the app to:
•  Schedule a payment and add your credit, debit card, or bank account to your wallet
•  Enroll in Auto Pay
•  Manage your personal alert preferences and enroll in paperless billing
•  Review account balance and past bills
•  Sign up for text alerts, emails, and push notifications
•  Research detailed usage data going back up to two years
•  Access the PUD’s outage map and report-an-outage tools

## Key features

- Schedule payments and manage payment methods
- Enroll in Auto Pay
- Manage alerts and paperless billing
- Review account balance and past bills
- Access detailed usage data
- View outage map and report outages

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/mysnopud/id1610594306/reviews.md

### 2/5 — Mad at the App

*2026-03-23*

Everytime i go to use the App it’s requiring a new password but now saying invalid credentials it’s so annoying

### 1/5 — Isn’t working period

*2026-01-24*

This app doesn’t even work anymore nothing but a blank page and sometimes an error message. Never seen a worse app. Must be a Snohomish County thing.

### 1/5 — App doesn’t work.

*2026-01-20*

App has errors and cannot connect to the server.

### 1/5 — Broken

*2026-01-20*

Broken. Won't opening anymore

### 1/5 — Not stable

*2026-01-20*

The servers for this app have not been available for a few days.

### 2/5 — Was easy now won’t open at all

*2026-01-17*

Always paid my bill this way. I have no way to figure out how to pay my bill if your app won’t open. It keeps saying your tracking will be notified and to retry later. What’s up SNOPUD? Do you want my money or not?

### 2/5 — Can’t setup a text alert to a non-signed in device

*2025-11-19*

I wanted to set up text alerts for outages (and other system issues) but the only available option is to “signed in mobile devices”.  This useless.

### 2/5 — Stop Asking Me to Enable Notifications

*2025-10-01*

Every time I open the app, a pop-up shows on the screen telling me to enable notifications. I don’t want to enable notifications. I’m perfectly capable of determining what I want and do not want on my phone. I should be able to log into an app to pay my bill or to check my usage without having to be harassed to enable push notifications on my phone.

I am a lifelong PUD customer, but this app is awful. Respect the privacy and wishes of your customers and just allow them to do basic functions on the app instead of a bunch of other notification nonsense.

### 1/5 — Is not working

*2025-06-05*

For several weeks now, I've been having trouble logging in. Every time I select the app, it automatically exits. Apparently, they haven't fixed any bugs, and I don't think they will.

### 1/5 — Completely unusable

*2025-03-11*

The only thing that seems to work is the login.  Everything else infinitely spins and/or  generates exceptions.   Like literally nothing works.  it’s also defaulting to a prior address I haven’t lived in for at least 7 years.

## Frequently asked questions about MySnoPUD

### How do I pay my bill with MySnoPUD?

MySnoPUD allows you to schedule payments directly within the app. You can add credit cards, debit cards, or bank accounts to your secure wallet for easy transaction processing.

### Can I see how much electricity I've used with MySnoPUD?

Yes, MySnoPUD provides access to detailed usage data going back up to two years. This helps you understand your consumption patterns over time.

### What happens if there's a power outage and I use MySnoPUD?

The app includes an outage map that shows current outages in your area. You can also use the app to report an outage directly to Snohomish County PUD.

### Is MySnoPUD available on Android devices?

Based on the provided data, MySnoPUD is supported on iPhone and iPad. Specific Android compatibility is not detailed.

### How often is MySnoPUD updated?

The latest version of MySnoPUD is 10.2.0103, last updated on February 26, 2026. This indicates regular updates to maintain functionality and security.

### What is the user sentiment for MySnoPUD?

MySnoPUD has an average rating of 3.2 stars from 31 ratings. This suggests a mixed user reception, with room for improvement in user satisfaction.

### Can I set up automatic payments with MySnoPUD?

Yes, MySnoPUD allows you to enroll in Auto Pay. This feature helps ensure your bills are paid on time without manual intervention.

### What age rating does MySnoPUD have?

MySnoPUD has an age rating of 4+. This indicates it is suitable for a wide range of users, including children, with no mature content.

## Version history (last 5 releases)

### 10.6.0103 — 2026-08-21

v10.6
Minor performance and stability improvements

### 10.5.0104 — 2026-07-14

v10.5
Minor performance and stability improvements

### 10.4.0104 — 2026-05-26

v10.4
Minor performance and stability improvements

### 10.3.0102 — 2026-04-09

v10.3
Minor performance and stability improvements

### 10.2.0103 — 2026-02-26

v10.2
Minor performance and stability improvements

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## More apps by VertexOne

- [MyMeter](https://appshunter.io/ios/app/mymeter/id498509750)
- [Chugach My Account](https://appshunter.io/ios/app/chugach-my-account/id1230482027)
- [Sturgeon Bay Utilities](https://appshunter.io/ios/app/sturgeon-bay-utilities/id1402065114)
- [Connexus Energy](https://appshunter.io/ios/app/connexus-energy/id1579520682)
- [ILPT](https://appshunter.io/ios/app/ilpt/id6444662204)

All apps by VertexOne: https://appshunter.io/developer/1833928632

## Related topics

[snopud](https://appshunter.io/ios/topics/snopud) · [my snopud](https://appshunter.io/ios/topics/my-snopud) · [vertexone](https://appshunter.io/ios/topics/vertexone)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
