# MySontiq — Intelligent identity security. > Mobile access to identity security, monitoring, and fraud prevention services. (iPhone/iPad app by Sontiq, Inc..) - Source: https://appshunter.io/ios/app/mysontiq/id516921186 (this page in markdown: same URL + `.md`) - Developer: [Sontiq, Inc.](https://appshunter.io/developer/516921469) - Category: Utilities - Price: Free with in-app purchases - Rating: 2.60/5 from 43 App Store ratings · 28 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 40 MB - Languages: American English - Released: 2012-09-04 - Data updated: 2026-07-05 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/mysontiq/id516921186/reviews.md ## What is MySontiq? There is no time like the present. And when it comes to your personal privacy and security, such urgency is paramount. Fortunately, customers can benefit from full range of identity monitoring, restoration, and response products and services from Sontiq, A TransUnion Company. With Sontiq, your fraud protection is at the ready 24/7/365. And now with the MySontiq mobile app, your protection is even more accessible – giving you visibility and control of your account wherever you go. You can view alerts related to your services on your time. This allows you to take advantage of commute time, elevator time or another convenient time that works for you. The instant you click on an alert, you can dismiss or acknowledge the associated identity threat from any mobile device you choose. On-the-go access also lets you manage the information you store in your Secure Online Wallet and Vault. You can review existing items and make changes on the fly. Upload photos of personal credentials or other important items to keep them protected the moment you think of it. As always, you’ll benefit from the latest breach and scam news and fraud prevention information appearing right on your phone or tablet. Imagine all the time you’ll save and all the peace of mind you’ll gain from the comprehensive fraud protection app offered through Sontiq and its brands. Take your fraud protection to the next level with… • Convenient and confidence-boosting security • Encrypted anywhere-access • Interactive identity alerts • Secure storage edits & uploads • Timely fraud news & tips • Comprehensive device scanning including an encrypted virtual private network (VPN) If you have Identity Theft Protection services offered through our brands, they are now available to you by downloading this app. You must be at least 18 years of age to access or download this app. If you are under 18 years of age, you are prohibited from accessing or downloading this app. Read more in our Terms of Service below. Terms of Use: https://www.sontiq.com/terms-of-use/ Privacy Notice: https://www.sontiq.com/trust-center/ Privacy Policy: https://www.sontiq.com/privacy-policy For technical support or questions, contact us at 1-888-439-7443. ## Key features - Identity monitoring and restoration - 24/7 fraud protection - Interactive identity alerts - Secure online wallet and vault - Breach and scam news - Encrypted VPN ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | EZShield Secure | $7.99 | per month | | EZShield Secure | $59.99 | per year | | Mobile Attack Control Addon | $1.99 | per month | | Mobile Attack Control Addon | $14.99 | per year | | EZShield Secure | $59.99 | per year | ## Recent user reviews (10 of 28) All indexed reviews: https://appshunter.io/ios/app/mysontiq/id516921186/reviews.md ### 1/5 — Terrible *2026-04-28, version 8.9.1* I can’t even get past entering the pin, before the app crashes. This is completely useless. ### 1/5 — Cannot Access App on Phone *2026-03-20, version 8.9.1* After logging in and setting up Face ID, the app will alternate login and dashboard quickly, not allowing me to access either screen. ### 1/5 — Absolutely terrible *2026-03-07, version 8.9.1* Apparently my PII and PHI were involved in the HCIactive breach and I was given an activation code to activate my free monitoring services from cyberscout.com and this is the app they linked to for their services. What a joke this app is completely terrible. It has places to put your info like drivers license but it’s just all text. There’s no real drivers license or passport info etc back up and their password vault is just pathetic. All of these features are free to get elsewhere and much better handled by free open source applications for example, bitwarden or good ol’ Keepass. Truly terrible and just pathetic. Poor, poor, poorly done. First they allow my information to be breached and then they provide me with the worst tools imaginable as compensation — thank you very much, but no thanks. Hopefully they do actually monitor my personal identity and credit information and in case there is some further breach I hope their support is better than these tools that they are offering. God help us all. Good luck out there and stay safe people. In the end, it is just up to us ourselves. ### 1/5 — Constant Crashing *2026-02-21, version 8.9.1* App constantly crashes when I use faceID or even when I do a standard login. I have reinstalled the app 4 times and it crashes as soon before the dashboard loads. Terrible app ### 1/5 — Crashes Upon Login *2026-01-08, version 8.9.0* Every time that I attempt to log in the app crashes. Tried updating and uninstalling and redownloading. Also tried on a different device and the same thing happens. Completely unusable app. ### 1/5 — Cannot login *2025-12-30, version 8.9.0* It goes into an infinite loop of requesting FaceID. The same problem has been reported years ago as I see in old reviews. Is this app even maintained? TransUnion should be shamed to put out this garbage app. ### 1/5 — Trash *2025-12-08, version 8.8.8* The app’s unusable right now it just keeps restarting and the facial recognition won’t even work. Definitely a 0-star experience ### 1/5 — Cannot update *2025-11-15, version 8.8.8* App will not let me update my password. Just keep getting a message saying “something went wrong “ ### 1/5 — Verification issues *2025-09-23, version 8.8.6* Upon logging in, I found myself uncomfortable providing my Social Security number. To exacerbate the situation, as I entered the numbers, they were not obscured for security purposes. Consequently, I decided to abandon the account setup process. ### 2/5 — Infinite Loop when launched *2025-06-30, version 8.8.5* The app goes into an infinite loop when launched where it is repeatedly doing Face ID and asking for my pin. ## Frequently asked questions about MySontiq ### What does the MySontiq app do? The MySontiq app provides mobile access to Sontiq's identity monitoring, restoration, and response services. It allows users to view and manage alerts, store and secure personal information in a digital wallet, and receive updates on fraud and breach news. ### What are the key features of MySontiq? Key features include interactive identity alerts that can be dismissed or acknowledged on the go, secure storage for personal credentials and important items in an online wallet and vault, and timely news and tips on fraud prevention. It also offers encrypted anywhere-access and a VPN. ### Is MySontiq free to download? Yes, the app is free to download. However, to benefit from its full range of identity monitoring, restoration, and response products and services, users must have an existing Identity Theft Protection service offered through Sontiq's brands. The app may also offer in-app purchases. ### Who is the target audience for MySontiq? The app is designed for individuals who are at least 18 years of age and already subscribe to Identity Theft Protection services offered by Sontiq or its brands. It's for those who want to easily manage their identity security and stay informed about potential threats from their mobile device. ### What kind of security features does MySontiq offer? MySontiq offers comprehensive fraud protection that is available 24/7/365. It includes interactive identity alerts, secure storage for personal information with encrypted access, and a virtual private network (VPN) for enhanced device security. ## Version history (last 5 releases) ### 8.9.1 — 2026-02-02 - Bug fixes and performance improvements. ### 8.9.0 — 2025-12-18 - Bug fixes and performance improvements. ### 8.8.8 — 2025-10-31 - Bug fixes and performance improvements. ### 8.8.6 — 2025-08-14 - Bug fixes and performance improvements. ### 8.8.5 — 2025-06-03 - Bug fixes and performance improvements. ## Apps similar to MySontiq | App | Rating | Price | Category | | --- | --- | --- | --- | | [Omni Relprev](https://appshunter.io/ios/app/omni-relprev/id1434690340) | — | Free | Utilities | | [益电宝-数据改变未来](https://appshunter.io/ios/app/id1434796500) | — | Free | Utilities | | [HeatNext](https://appshunter.io/ios/app/heatnext/id1440372440) | — | Free | Utilities | | [GHIA KIDS](https://appshunter.io/ios/app/ghia-kids/id1434789680) | — | Free | Utilities | | [佐敦](https://appshunter.io/ios/app/id1448255140) | — | Free | Utilities | | [MISD Tip](https://appshunter.io/ios/app/misd-tip/id1440174120) | — | Free | Utilities | ## More apps by Sontiq, Inc. - [Sontiq Business Suite](https://appshunter.io/ios/app/sontiq-business-suite/id1472571432) All apps by Sontiq, Inc.: https://appshunter.io/developer/516921469 ## Related topics [ez shield](https://appshunter.io/ios/topics/ez-shield) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*