# MySOS

> Digital health record and family care management with medical provider communication. (iPhone/iPad app by Allm Inc..)

- Source: https://appshunter.io/ios/app/mysos/id971663851 (this page in markdown: same URL + `.md`)
- Developer: [Allm Inc.](https://appshunter.io/developer/537841555)
- Category: Medical, Navigation
- Price: Free
- Rating: 1.00/5 from 3 App Store ratings · 243 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 98 MB
- Languages: English, Japanese
- Released: 2015-04-07
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mysos/id971663851/reviews.md

## What is MySOS?

"MySOS" is an app that connects you and your family with medical care as you face health conditions and illnesses. 
By registering your own and your family’s health and medical records, it can facilitate communication with healthcare providers during consultations and sharing information among family members. 
You can record vitals such as blood pressure, blood sugar levels, and weight, as well as daily symptoms and medication records. Additionally, by linking with Mynaportal operated by the Digital Agency, you can easily register information about your medications, health checkup results, and medical expenses.

Recommended for:
•   Those managing conditions like diabetes, hypertension, dyslipidemia, or hyperuricemia.
•   Individuals who already maintain records such as blood pressure logs or blood sugar diaries.
•   People looking to prevent conditions such as heart failure or chronic kidney disease (CKD).
•   Anyone who wants to manage their own health.
•   Those who wish to share health information with family members.
•   Individuals who want to manage the health of family members who don’t own a smartphone.

Features of MySOS:
■ Recording and setting goals for vital signs important for health management and treatment
You can record and manage vitals such as body temperature, blood pressure, heart rate, weight, body fat percentage, blood sugar levels, SpO2, and step count. It is also possible to link with OMRON connect and other health care apps pre-installed. The recorded data can be displayed in graph form. Additionally, you can set target values as agreed upon with your primary care physician or occupational health doctor.

■ Recording daily symptoms and actions like medication intake
You can register daily symptoms (such as headaches or vomiting), wake-up and bedtime, and medication intake records. Mood and memos can also be recorded, providing support for accurately conveying your condition and symptoms to your doctor during consultations.

■ Registering medication information and alert functions
You can register medications ranging from over-the-counter drugs to those prescribed by healthcare providers. Reminders can be set to prevent missed doses.

■ Recording through Mynaportal integration
You can record information about your medications, medical expenses, specific health check-up results, and vaccination history through the Mynaportal managed by the Digital Agency.

■ Sharing records with family members
You can share information on vitals like blood pressure, blood sugar levels, and weight, as well as medication and health checkup results among family members. Information for children and elderly who do not own the app can be recorded by proxy through a family account. Family accounts can be easily transferred using QR codes.

■ AED and Medical Facility Search
You can check the locations of AEDs and hospitals on a map.

■ Basic Life Support Guide, Medical Emergency Guide(Adults and Children) and First Aid Guide
•   The Basic Life Support Guide supports you in assessing the situation and performing basic life support (BLS) until the ambulance arrives when you find someone experiencing a medical emergency.
•  Medical Emergency Guide(Adults and Children)  assists parents of young children in determining how to respond to sudden illnesses during holidays or nighttime. It provides guidance on how to deal with different symptoms and when to seek emergency medical care.
•   The First Aid Guide provides instructions on initial care in cases of fractures, bleeding, convulsions, heatstroke, and more. It also offers tips on accident prevention. (Japanese Red Cross Society provided)

■ Feedback
Please send requests or comments regarding the app via review or email.
Visit our FAQ site (Allm Inc.) for questions and info about the app.
https://allm.tayori.com/q/mysosfaq/
Email us if you have any problems or issues that cannot be resolved through the FAQ site.
support@mysos.allm-team.net

## Key features

- Record and manage vital signs
- Track daily symptoms and medication
- Register medication information with alerts
- Integrate health data via Mynaportal
- Share health records with family
- Locate AEDs and medical facilities
- Access emergency and first aid guides

## What do users think of MySOS?

Overall sentiment: negative

**Pros**

- ✅ Expedited airport immigration process when working properly
- 📱 Document upload functionality saves time at border
- 🎯 QR code generation simplifies check-in procedures
- ⏱️ Reduces physical document juggling after long flights

**Cons**

- 🐛 Extremely buggy and frequently crashes
- 😕 Confusing and non-intuitive user interface
- ⚠️ Inconsistent and misleading wording throughout app
- 🔄 Requires constant app reinstallation to fix issues
- 🌐 Poor integration between app and web browser
- 📄 Only accepts JPEG format, not PDF or PNG
- ⏳ Glacially slow performance and loading times
- 🚫 Registration process fails on repeat usage
- ❌ Outdated design from 2010 era
- 📞 Unreliable notification and call system
- 🔐 Privacy concerns with GPS tracking and video recording
- 🎯 Illogical form validation and field requirements
- 🌍 Poor support for dual-nationality and non-English users
- 📱 Age rating 17+ prevents required users under 17 from installing
- 🔗 Frequent network errors and connection failures

**Commonly reported bugs**

- App crashes on startup or during navigation
- Consent buttons unresponsive or non-functional
- Passport upload fails with unknown error
- Login with registered email fails with ERR400131
- Cannot restart upload process after accidental skip
- File upload hangs indefinitely with loading spinner
- App freezes when responding to check-in notifications
- Incoming call notifications don't produce sound
- Caller cannot hear user despite successful connection
- App terminates when receiving phone calls
- Location verification incorrectly reports wrong quarantine location
- Mandatory field validation logic broken (crew member checkbox)
- Next button on forms not recognized on first click
- Data loss when redirected to web browser and returning
- Infinite loop on pre-registration screens
- App doesn't recognize fast-track option after initial setup
- Vaccine requirement validation contradicts stated requirements
- Unable to change name after initial entry
- Hyphenated names not accepted
- App doesn't work properly when phone language is English

**Most requested features**

- Redesign UI with modern, intuitive interface
- Support for PDF file uploads
- Ability to edit information after initial submission
- Seamless app-to-web integration without redirects
- Clear instructions and user manual within app
- Support for multiple trip registrations without reinstalling
- Automatic data transfer from web registration to app
- Better notification system with customizable alert sounds
- Callback functionality if user misses call
- Support for dual names and special characters
- Offline mode or cached data access
- Reduce or eliminate video call requirements
- Better handling of vaccine requirements (2 vs 3 doses)
- Simplified pre-registration process
- Lower age rating to allow younger users to install

## Recent user reviews (10 of 243)

All indexed reviews: https://appshunter.io/ios/app/mysos/id971663851/reviews.md

### 2/5 — 開かない

*2025-08-22, version 4.0.11*

アップデートされたら　iphone SE
では開かなくなって困ってる

### 1/5 — マイナポータルが反映されない

*2025-05-10, version 4.0.10*

マイナポータルと連携は出来たのに医療費等、お薬が反映されない。QRでの登録が楽。

### 1/5 — ハッキリ言って

*2024-10-19, version 4.0.1*

使えません。仕事の関係で必要に迫られ登録したのがきっかけですが、普及していないのか、その後は一切使う事がないまま2年以上経過。

### 1/5 — データが全部消えました

*2024-09-25, version 4.0.0*

これまで、4年ほど積み重ねてきたデータが全部消えました。
もともと、ライブにいくためにインストールしたアプリだし、連携が増えて個人情報の流用も不安だし、もう使いません。

### 1/5 — 앱 수준

*2023-06-07, version 3.2.17*

일본의 IT 수준을 보여주는  앱 그잡채

### 1/5 — Unusable

*2023-04-24, version 3.2.16*

Error! Unusable. Service is not available! 😫 Waste of time.

### 1/5 — 統合されたならなぜ残ってるんですか？

*2023-02-27, version 3.2.16*

全くもって迷惑なツールです。
統合されたのに残ってるとか、人迷惑です！

### 1/5 — ふざけたプライバシーポリシー

*2023-02-24, version 3.2.15*

情報を抜かれた上で、第三者への情報提供と言う曖昧な表現
助け合う精神からかけ離れたアプリ
速攻で削除した

### 1/5 — NG

*2023-01-23, version 3.2.13*

NG

### 1/5 — Useless app

*2022-12-30, version 3.2.12*

The registration process doesn’t work when you’ve used it more than once.  So when you arrive to the airport the 2nd time you’re gonna have to forego the fast route.

## Frequently asked questions about MySOS

### What does the MySOS app do?

This app helps you manage your health and connect with medical care by allowing you to store your own and your family's health and medical records. It facilitates communication with healthcare providers, enables sharing of information among family members, and allows for the recording of vital signs, symptoms, and medications.

### What are the key features of MySOS?

Key features include recording and managing vital signs like blood pressure and blood sugar, tracking daily symptoms and medication intake, registering medication information with alert functions, integrating health data through Mynaportal, sharing records with family members, and locating AEDs and medical facilities.

### Is MySOS free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, paid features, or in-app purchases.

### Who is MySOS recommended for?

The app is recommended for individuals managing chronic conditions like diabetes or hypertension, those who already maintain health records, people looking to prevent certain health conditions, anyone wanting to manage their own health, and those who wish to share health information with family members or manage the health of family members who don't own a smartphone.

### Can I share my health information with my family?

Yes, you can share information on vitals, medication, and health checkup results among family members. The app also allows for proxy recording for children and elderly who do not own a smartphone through a family account, which can be easily transferred using QR codes.

## Version history (last 5 releases)

### 4.0.20 — 2026-06-30

-Minor bug fixes and UI improvements.

### 4.0.19 — 2026-04-07

-Minor bug fixes and UI improvements.

### 4.0.18 — 2025-10-31

-Improved QR code scanning for medicines in My Clinical Record.
-Minor bug fixes and UI improvements.

### 4.0.16 — 2025-09-16

-Minor bug fixes and UI improvements.

### 4.0.15 — 2025-08-04

-Minor bug fixes and UI improvements.

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All apps by Allm Inc.: https://appshunter.io/developer/537841555

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*