# mySSEMC

> Snapping Shoals EMC customer account management and service tool. (iPhone/iPad app by Snapping Shoals EMC.)

- Source: https://appshunter.io/ios/app/myssemc/id868935711 (this page in markdown: same URL + `.md`)
- Developer: [Snapping Shoals EMC](https://appshunter.io/developer/1358359142)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.80/5 from 41 App Store ratings · 18 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 30 MB
- Languages: American English
- Released: 2014-05-13
- Data updated: 2026-07-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/myssemc/id868935711/reviews.md

## What is mySSEMC?

mySSEMC provides Snapping Shoals EMC customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SSEMC. 

Additional Features: 

Bill & Pay - 
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. 

My Usage - 
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. 

Contact Us - 
Easily contact SSEMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. 

Maps - 
Displays facility and payment dropbox locations on a map interface.

## Key features

- View account balance and due date
- Manage recurring payments
- View bill history with PDF versions
- Analyze energy usage graphs
- Contact customer service via email or phone
- Submit predefined service issue messages
- Locate facilities and payment dropboxes on a map

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/myssemc/id868935711/reviews.md

### 2/5 — App Issues

*2026-06-30*

This app is very slow to download i've tried several times to download and its taking forever to update? Had the app prior but had to update the old app and now its slow and taking forever!

### 1/5 — Trash

*2025-08-01*

Absolute garbage does not let you work. Over the years I have tried this app 3 times to pay my bill. When I say years I mean since I bought my home 7 years ago so spaced out through out a 7 year span and still can not pay my bill through this app and it still crashes!!! Absolute trash just like the company that runs it

### 1/5 — Unable to download unless IOS 14+

*2024-11-21*

The updates are not very user-friendly anymore. Users are no longer able to download the app unless we have a iPhone 14 or later. I am not the type to keep up with the latest phone version if my phone is working perfectly fine. 😡

### 1/5 — Updated gone wrong

*2024-10-25*

Can we Face iD back please?

### 1/5 — Bug?

*2023-12-26*

There must be a bug in the app because I can not log in. I tried to log in with my password and each time it says that an error had occurred and I know my password is right.

### 1/5 — iOS version doesn’t save passwords or recognize user

*2023-10-10*

In the day and age of technology it’s disappointing that an app would not use Apple’s features to recognize a user with FaceID or TouchID. Even worse it does not store any user information so one must re-enter all credentials every time. IT says it’s available, but have confirmed with other users it’s not working. Need to get that fixed asap.

### 1/5 — Improve the app

*2023-07-19*

I can’t even log in anymore. I know my email is written correctly and my password is right since I wrote everything down. So what gives.

### 1/5 — App crashes and force closes

*2023-01-30*

App will crash and force close when trying to view current billing period, previous billing period, and other categories.

### 1/5 — Absolute garbage

*2022-03-30*

Just as bad as the poorly written website, which has a popup promoting this app at every single login. Actually this app is worse than the website because at least the website works. Fire whoever you wasted money on that developed this app and hire a real developer.

### 1/5 — iOS 14

*2020-12-15*

SSEMC has not updated. When I try to enter payment amount to pay a bill nothing happens. Only while using the app.  Please fix these bugs.

## Frequently asked questions about mySSEMC

### What can I do with mySSEMC?

mySSEMC allows Snapping Shoals EMC customers to view their usage and billing, manage payments, contact customer service with predefined messages and pictures, and find facility locations.

### How do I pay my bill with mySSEMC?

You can view your current account balance and due date, manage recurring payments, and modify payment methods directly within the app. Bill history, including PDF versions, is also accessible.

### Can I track my energy usage with mySSEMC?

Yes, mySSEMC features a 'My Usage' section where you can view energy usage graphs to identify high usage trends using an intuitive gesture-based interface.

### How can I contact Snapping Shoals EMC using mySSEMC?

You can easily contact SSEMC by email or phone through the app. Additionally, you can submit one of the many predefined messages for account and service issues, with the option to include pictures and GPS coordinates.

### Does mySSEMC have ads?

No, mySSEMC does not contain advertisements. It is a free utility app designed for account management.

### What devices is mySSEMC available on?

mySSEMC is available for iPhone and iPad devices.

### How often is mySSEMC updated?

The latest version of mySSEMC is 26.1.1, and it was last updated on January 28, 2026. This indicates a history of regular updates.

### What is the age rating for mySSEMC?

mySSEMC has an age rating of 17+, suggesting it may contain content or features more suited for mature users.

## Version history (last 5 releases)

### 26.3.2 — 2026-07-13

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.3.1 — 2026-06-22

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.3.0 — 2026-06-04

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.2.1 — 2026-05-05

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.1.1 — 2026-01-28

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

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## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*
