# MyStaffs

> Mobile app for accessing local council services and reporting issues. (iPhone/iPad app by Staffordshire County Council.)

- Source: https://appshunter.io/ios/app/mystaffs/id1533665254 (this page in markdown: same URL + `.md`)
- Developer: [Staffordshire County Council](https://appshunter.io/developer/951761317)
- Category: Lifestyle
- Price: Free
- Age rating: 12+
- Requires: iOS 8.0 · 31 MB
- Released: 2020-10-13
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mystaffs/id1533665254/reviews.md

## What is MyStaffs?

Get your council services on the move. Do you need to contact your local or county council? You can now access council services as and when you need them using the MyStaffs app. Reporting a pothole couldn’t be easier let the app find your position, take a pic and send it.

## Key features

- Access council services on the go
- Report potholes easily
- Automatic location detection
- Photo submission for reports
- Contact local and county councils

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/mystaffs/id1533665254/reviews.md

### 1/5 — Absolutely Dire

*2025-10-18, version 2.0.3*

Who wrote this rubbish?!  It is far more complicated than it needed to be with far too many screens/pages to make simple fault reports.

The map function does not work well at all.  It immediately drops a pin somewhere in Stafford and then seems to think you want to create a report there (obviously, I don’t).  When you finally do manage to zoom out and then find the correct place to drop a pin it freezes and there are two spinning circles of doom that take forever to do anything.  So annoying!  And yes, I am using the latest App version and my phone is using the latest IOS).

If you want to see a site that has a *really good* map/GIS function - have a look at E-ons lightingforstaffordshire site.  The map function and that site is really nicely designed - it is super fast, simple, nicely designed, only asks the minimum information required and just WORKS.

Ditch the useless map function in MyStaffs, simplify and get rid of all the waffle (damn data protection statements can be in the help pages, surely).  Then you might get more than a 1 star!

### 2/5 — Location Does Not Work

*2025-01-21, version 2.0.3*

This would be a great app if the location finder button worked.  

At the moment it does nothing but spin so you have to manually drag the map to your location. 

(I have location services enabled for the app and location works fine in other apps)

### 5/5 — User friendly

*2023-06-06, version 2.0.3*

Very clear and easy to use!

### 1/5 — Not working on iOS 14.5.1

*2021-05-26, version 2.0.3*

Using an iPhone 12 Pro Max on 14.5.1 and all I can see is the title bar, a blank white screen and ‘previous menu’ button which doesn’t do anything if tapped.

### 1/5 — Not working

*2021-05-25, version 2.0.3*

It’s not working, get a blank page with link to previous page that does nothing

### 5/5 — Excellent app

*2020-10-19, version 2.0.1*

Easy to use. Lots of information all in one place.

### 5/5 — Great service

*2020-10-19, version 2.0.1*

I can see all my council services in one app.

## Frequently asked questions about MyStaffs

### What council services can I access with MyStaffs?

MyStaffs allows you to access various council services, including reporting issues like potholes. You can also contact your local or county council through the app.

### How do I report a pothole using MyStaffs?

Reporting a pothole is simple. The app can detect your current position, allowing you to take a picture of the pothole and send it directly through the app.

### Is MyStaffs available on Android devices?

MyStaffs is currently supported on iPhone and iPad devices. Compatibility with Android is not specified in the provided data.

### How often is MyStaffs updated?

The latest version of MyStaffs is 2.0.3, which was last updated on April 22, 2021. This indicates the app receives periodic updates from the developer.

### What is the age rating for MyStaffs?

MyStaffs has an age rating of 12+. This suggests it is suitable for users aged 12 and above.

### Does MyStaffs have ads?

No, MyStaffs does not contain advertisements. The app is free to download and use without any ad interruptions.

### Can I use MyStaffs offline?

The description implies an active internet connection is needed for reporting and accessing services. Offline functionality is not mentioned.

### Who developed MyStaffs?

MyStaffs was developed by Staffordshire County Council, indicating it is an official service provided by the local government.

## Version history (last 2 releases)

### 2.0.3 — 2021-04-22

Fixed a bug where uploading photos in the Report It module would crash the application.

### 2.0.1 — 2020-10-13

No release notes.

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## More apps by Staffordshire County Council

- [Staffordshire Libraries](https://appshunter.io/ios/app/staffordshire-libraries/id6448114250)

All apps by Staffordshire County Council: https://appshunter.io/developer/951761317

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*
