# MyState Bank — user reviews > 63 indexed App Store user reviews of MyState Bank by MyState Bank Limited, rated 3.70/5 from 3 ratings. - Source: https://appshunter.io/ios/app/mystate-bank/id6451414162/reviews - App overview in markdown: https://appshunter.io/ios/app/mystate-bank/id6451414162.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (11 of 63) ### 4/5 — Love the recent update but room for improvement *2026-05-06, version 3.5* Savings goals being added to the app is something I’ve been waiting for. Would be great to have a dark mode option and payment notifications for when money is credited/debited to account. ### 4/5 — Issue with character limits and account verification *2026-02-26, version 3.4* The app is much improved. The account verification on new payments is great but with one problem. The character limit is too short to put in a full business name so in the verification process it doesn’t match up and warnings pop up. What would be very useful is if there was an option to adopt the correct name because the character limit doesn’t allow you to put in the full name, and when the message comes up that I could lose my funds if it wasn’t correct I’ve then abandoned the process and phoned the business instead. ### 2/5 — Outdated App *2025-07-27, version 3.2* I initially wanted to switch to this bank, and as someone working in IT, I had high expectations for the digital experience. However, I found the app lacking in several key areas. There’s no option to view card details, which is a fundamental feature in modern banking apps. The overall interface feels outdated—more like an app from two decades ago than one designed for today’s users. There are also no visible offers, rewards, or integrated tools that add value to the customer experience. From a usability standpoint, the app does not seem to follow standard Human-Computer Interaction (HCI) principles, which is concerning given the wide range of age groups and digital literacy levels of its users. In today’s competitive landscape, where customers expect smooth, secure, and feature-rich banking experiences, it’s important for banks to invest in smarter, user-centered design. I hope the app sees significant improvements soon to meet the expectations of both everyday users and tech-aware customers like myself. ### 3/5 — Slooowwwww *2025-04-30, version 3.0* Ever since the security update, the login time has become incredibly slow. Both to get to the pin screen and then to log into the dashboard from there. ### 2/5 — Loading issues *2025-03-25, version 3.0* The Low rating is due ti the speed of the app…. Takes a long time to load from the moment u open it… Please fix the speed. ### 4/5 — Card Details *2025-03-03, version 3.0* You cannot see your full card number in the app for online purchases or to fill in paperwork ### 2/5 — Since update app is slow *2025-01-19, version 2.3* Since the new update the app is so slow it’s actually ridiculous takes forever just to log in ### 5/5 — Mystate bank app *2024-12-11, version 2.2* This app is amazing! So user friendly and I recommend Mystate to everyone I know! ### 5/5 — Best banking app to use! *2024-12-11, version 2.2* I have been waiting for MyState to update their tired old app before I moved all my banking there. Now that they have I have all my money in the one place! ### 5/5 — So much better than old app *2024-12-10, version 2.2* Very seamless to use and so much less clunky than the old app ### 5/5 — Best banking app *2024-12-10, version 2.2* So much easier to use than the old app, the team did a great job with this one ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst bank I’ve ever used *2026-07-15, version 3.6* They locked my account then unlocked the t after 3 days and I just logged in after 2 minutes they locked it again and now have to wait another 1 to 5 business days to review it again I really don’t advise anyone to bank with them there reasoning doesn’t make sense ### 1/5 — Need to delete and reinstall app *2026-06-27, version 3.6* The app seems to have trouble syncing between devices. I’m getting an “incorrect pin” message despite resetting it multiple times. The workaround is to delete the app from my phone and change password and pin again. This has happened on two seperate occasions now and would seem something that can be fixed on the app side rather than blaming it on my devices! ### 1/5 — Unreliable *2026-04-06, version 3.4.2* Unfortunately this app is very unreliable, numerous outages and when it’s recommended to use the the website it locks you out. ### 1/5 — Poor management *2026-04-05, version 3.4.2* Been with MyState for 8 years. Sick of system updates on Saturday nights, won’t let me into the app when I need to move money to buy things even on just the odd occasion, putting me in awkward situations. Seriously considering moving banks ### 1/5 — New design was great when it worked. *2026-01-07, version 3.4* Initially this was great but now i just get an error when I try to view my account details. If you were picking a bank based on the usability of their app id probably go elsewhere. ### 1/5 — Snail Pace *2025-04-04, version 3.0* App itself is okay but takes absolutely forever startup and open to the point where you wonder if it’s going to load at all. Sort it out. ### 1/5 — Slow *2025-03-06, version 3.0* All these updates and still can’t make it load any faster ### 1/5 — SERIOUSLY?? REMOVE MY FULL NAME FROM THE LOGIN SCREEN!! *2025-03-04, version 3.0* Presumably this is supposed to be a security update amongst other things (like somebody trying to look busy it seems like) Why on earth would you give my full name to anyone who happens to be looking over my shoulder? What on earth were the developers thinking?🤯 ### 1/5 — Very bad bank *2025-03-01, version 2.3* Was over seas and as I couldn't use there card over seas so I was transferring money to my Revolut bank that I could use over seas my state bank locked my account because they said it was suspicious activity and I had no money for three days so I cancelled my account once they unlocked it and transferred all my money out and then closed my account. I advised people not to use this Bank ### 1/5 — Fix it!! *2024-12-02, version 2.1* Seriously 30 seconds to open the app !! I’m furious. Every single time I login it’s a good 15 seconds before it even takes me to the login page then another 15 seconds for that to load. NOT GOOD ENOUGH!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — New update *2025-05-18, version 3.1* The new update is great. App loads much faster and works well. Only thing I would love to see happen is simple balance displayed on screen without having to log It. Great work! ### 5/5 — Clean and simple. *2025-05-13, version 3.1* Clean and simple. Does what I need it to do. ### 5/5 — Easy to use *2024-12-17, version 2.3* Great functionality and easy to use. ### 5/5 — New app is so much better! *2024-12-15, version 2.3* New app is so much easier to navigate and use 😀 ### 5/5 — User friendly app *2024-12-13, version 2.3* This app is easy to use, secure, and makes managing my finances a breeze. The mobile deposit and real-time notifications are super helpful. Highly recommend! ### 5/5 — Good *2024-12-12, version 2.2* Simple and easy to view and access all the features ### 5/5 — 5 Star App! *2024-12-12, version 2.2* Such an improvement to the previous App, very happy my online banking platform is easier to access and manage! ### 5/5 — Easier, Friendly & Better! *2024-12-11, version 2.2* 5/5 Stars! I'm absolutely loving the MyState Bank app! The interface is modern, clean, and incredibly user-friendly. The friendly animations make daily banking a breeze, and the helpful reminders ensure I stay on top of my finances. As a regular user, I can confidently say this app has made banking easier, friendlier, and better! The developers have clearly prioritized the user experience, and it shows. Highly recommend the MyState Bank app to anyone looking for a hassle-free banking experience! ### 5/5 — Huge improvement *2024-12-11, version 2.2* I love the new design and functionality of the app! Firstly the ability to use biometrics is incredible! The app is clean and crisp and intuitive in its design with how to access cards/accounts/payments at the bottom of the screen. For future uplifts I would love to see the capabilities to change the name on the opening page of the app. Currently having my middle name listed is something I would love to change from a security perspective. All in all, a wonderful change and step into the future! ### 5/5 — MyState Bank App *2024-12-11, version 2.2* Big improvement on the old app, love the functionality and design --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*