# MyState — user reviews

> 80 indexed App Store user reviews of MyState by Iowa State University of Science and Technology, rated 2.90/5 from 79 ratings.

- Source: https://appshunter.io/ios/app/mystate/id548641772/reviews
- App overview in markdown: https://appshunter.io/ios/app/mystate/id548641772.md
- Rating breakdown: 5★ 25 · 4★ 12 · 3★ 6 · 2★ 6 · 1★ 30

## What do users think of MyState?

Overall sentiment: negative

**Pros**

- 👍 Useful for class schedule
- 👍 Great app when student
- 👍 Contains all needed information
- 👍 Cool app
- 👍 Sleek design
- 👍 Works great
- 👍 Fantastic update
- 👍 Impressed with accessibility
- 👍 Works relatively well
- 👍 Useful app
- 👍 Improved over previous versions
- 👍 Convenient app overall
- 👍 Great app overall
- 👍 Nicer interface
- 👍 Works great on iPhone 5s

**Cons**

- 🐛 Bus tracker inaccurate
- 🐛 Class schedule issues
- 🐛 Dining hall hours inaccurate
- 🐛 App crashes frequently
- 🐛 Bus tracker unreliable
- 🐛 Glitching app
- 🐛 Buses not showing up
- 🐛 Cyride predictions broken
- 🐛 Bus routes unavailable
- 🐛 Crashes when opening
- 🐛 Bus tracker incorrect times
- 🐛 Dining section not working
- 🐛 Login issues
- 🐛 White screen on login
- 🐛 Endless sign-in loop
- 🐛 Guest access limited
- 🐛 Map zooming issues
- 🐛 Two photo streams
- 🐛 Tabs are hidden
- 🐛 CyRide section buggy
- 🐛 Old app more practical
- 🐛 Offline bus schedule unavailable
- 🐛 Bus stops alphabetical
- 🐛 Dining menus missing
- 🐛 Testing center camera slow
- 🐛 Directory slow
- 🐛 Bus map not reflected
- 🐛 Schedule messed up
- 🐛 Calendar sync wrong time
- 🐛 Time zone issues
- 🐛 Calendar upload broken
- 🐛 Bus 22 Gold wrong times
- 🐛 Parking not shown
- 🐛 Dashboard missing info
- 🐛 Schedule view crashes
- 🐛 No tinder hookups
- 🐛 Lack of dank memes
- 🐛 Laundry times not loading
- 🐛 Privacy concerns
- 🐛 Usage statistics reset
- 🐛 Map doesn't load
- 🐛 Computer labs not shown
- 🐛 Bus schedule annoying
- 🐛 New update meh
- 🐛 Bus schedule section annoying
- 🐛 Bus routes cumbersome
- 🐛 Dining tab removed
- 🐛 Bus stop selection limited
- 🐛 Bus schedule not showing times
- 🐛 Bus stops alphabetical order
- 🐛 Laundry availability not functioning

**Commonly reported bugs**

- Bus tracker estimates off by 10-15 minutes
- Bus tracker states no buses when there are
- App crashes when opening
- Class schedule issues persist
- Bus tracker not showing buses
- Dining hall hours inaccurate
- Bus tracker times inaccurate
- App crashes when pressing bus stop on map
- App crashes immediately without opening
- App opens to main page then shuts down
- App crashes after new update
- App won't open after update
- App crashes when loading
- App shows blank white screen on login
- App endlessly tries to sign in then crashes
- App crashes whenever
- App won't load anything
- App crashes when trying to view schedule
- App freezes on installation
- Map randomly zooms out
- Map doesn't stay in hybrid/satellite mode
- CyRide section crashes if no other bus predicted
- CyRide section crashes if bus not running
- CyRide section shows wrong bus times
- CyRide section arrival times not available for all stops
- Class schedule messed up
- Calendar sync adds classes at wrong time
- Calendar upload button doesn't work
- Cannot log in to email
- App crashes when trying to enter system privacy settings
- Anonymous usage statistics option resets
- Map doesn't load
- Dining section doesn't work
- Login screen freezes
- App crashes on splash screen
- App crashes on welcome page
- App crashes when opening after update
- Bus routes annoying to figure out
- New bus schedule doesn't show bus type or arrival time
- Bus stops in alphabetical order
- Laundry availability not functioning correctly
- App crashes when opening on older devices
- App crashes when opening on iPhone 2nd gen iPod touch

**Most requested features**

- Add support for alumni
- Third-party access for Ubill
- More accurate bus times
- Show all bus stops on map
- Add parking information
- Add date, time, and weather to dashboard
- Add computer lab availability
- Restore dining center hours and menus
- Add iPad version
- Link to night/final exam schedules
- Offline bus schedule option
- Campus map with buildings
- Restore Cyride functionality from old app
- Add 'My Bus Stops' tab
- Option to change bus stop order
- Support for summer Cyride schedules
- Fix time zone issues for class schedule
- Improve bus route navigation
- Add dark mode
- More practical Cyride interface

## Newest reviews (18 of 80)

### 2/5 — Doesn’t work

*2023-09-19*

The only thing you can see consistently is class times… the buses routes are almost never available.

### 3/5 — update the app

*2023-09-17*

majority of the time it’s always glitching esp when you’re tryna get accurate information

### 3/5 — Can’t see buses anymore

*2023-02-04*

I mostly use the app to look at busses, but now they aren’t showing up anymore and I have to use the website to figure out when to get ready.

### 2/5 — Please fix

*2020-02-12*

I like the app to check my schedule and the other features they are very helpful. However, I mostly use this app for cyride. The buses are not always correct on the tracker. Sometimes they are between 1-5 minutes late and that is the difference between me being late for class or work. The times need to be more accurate. Other than that, pretty good app.

### 2/5 — Crashes in Cyride

*2019-08-21*

To be more specific, it crashes when I press the bus stop on the map.

**Developer response:** Hello and thanks for feedback. We have uploaded an update to the app store that should fix your problem. Thanks and have a great day!

### 2/5 — Crashes.

*2019-08-17*

It was working fine until the new update. Now every time I try to load the app it crashes.

### 2/5 — Crashing

*2019-08-16*

Just updated it and now it won’t open without crashing!

### 4/5 — The problem got fixed

*2019-05-06, version 4.5.1*

Hope you can fix this.
Update 05052019
I reinstalled the app and the problem got fixed.

### 4/5 — Cyride updated bus maps

*2018-10-12*

Cyride has updated bus maps and it has not been reflected on the myState App, otherwise this app is what every college needs.

### 4/5 — Works Now

*2018-09-24*

The app works now and I don’t have many problems with it. It doesn’t crash every time I open it.

**Developer response:** Hello, we're sorry you are experiencing these problems! Please send us an email at mystate@iastate.edu if you are still experiencing issues and we will try to resolve them ASAP.

### 3/5 — Used to work great

*2018-08-24, version 4.4.1*

I got the app last year and it worked amazing. This year I have only been able to use it once. Any other time I have tried to use it it loads the black screen with the ISU symbol then crashes.

### 2/5 — Dining section doesn’t work

*2018-08-22, version 4.4.1*

Like the newest update but the dining section doesn’t work anymore. It won’t load anything

### 1/5 — If only it worked

*2018-08-21, version 4.4.1*

I downloaded MyState a month ago, but never tried to log in until last week. I can get as far as putting in my net ID (which IS correct) before the screen goes blank. TODAY I tried to login again and when I open the app it loads a black screen with the ISU symbol then crashes. I have redownloaded the app to see if it helps at all.

### 3/5 — App keeps crashing

*2018-08-20, version 4.4.1*

Almost every time I try to load the app it crashes

### 1/5 — Sooooo broken

*2018-08-20, version 4.4.1*

I cant even log in all i get is a white screen 99/100 times and if I dont it just endlessly tries to sign me in then crashes. I didnt think that was a too big of a deal, I could just sign in as a guest but nope guests cant see cyride for some stupid reason

### 2/5 — Glitches

*2018-08-20, version 4.4.1*

The app crashes whenever

### 3/5 — App Crashes on opening

*2018-08-20, version 4.4.1*

It worked fine all these days. But now, it doesn’t open at all. I’m using an iPhone X. Please fix.

### 1/5 — Crashes or won’t open

*2018-08-20, version 4.4.1*

The app will either crash or not load at all. My iPhone & app are completely up to date.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not a good app

*2025-02-05*

To start off, the feature where you can track the campus busses is absolutely terrible. About 90% of the time, the arrival estimates are off by over 10-15 minutes. Usually an estimate means off by a few minutes, not a quarter of an hour. Additionally, about half the time the bus tracker states there are no busses currently driving a specific route but that is incorrect because other than late at night and really early in the morning, there are always busses. The class schedule tab is terrible. Consistent issues occur that have not been solved despite them being around for multiple years. Clearly Iowa State doesn’t care about this application.

### 1/5 — Garbage, never as accurate info

*2024-09-02*

Dining hall hours are never accurate and bus routes

### 1/5 — crashes when i need it

*2024-08-26*

Almost never look at it but today I wanted to figure out where my classes are for tomorrow and the app crashes immediately without even opening. Not reliable

### 1/5 — Cyanide prediction never works

*2023-10-04*

You can either get lucky and be able to see the buses on the app or you just have to guess when to go to your stop. For it being broken for this long you think it would be fixed by now.

### 1/5 — What about third-party access?

*2020-08-08*

I need to get to the Ubill

### 1/5 — This app has no use without Cyride

*2019-09-10*

Now that cyride predictions are no longer available this app has no purpose

### 1/5 — Can’t open app

*2019-08-17*

It opens and goes to the main page then shuts me out within a second. Need help

### 1/5 — WILL NOT EVEN OPEN

*2018-08-24, version 4.4.1*

Really starting to get super irritating that every time I try to open the app it stays on the I STATE screen for 5 minuets then forces me out of the app. So I can’t even get in the app now. NEEDS TO BE FIXED ASAP

### 1/5 — Crashes

*2018-08-24, version 4.4.1*

I used to use this app a lot for buses and class schedule. I got a newer iPhone this year and installed the latest version of the app. The new version seems very unstable and crashes so much it’s basically useless. I’ve tried restarting my phone and re-installing the app but to no avail. Very unfortunate.

### 1/5 — Trash

*2018-08-21, version 4.4.1*

This app is absolute trash. It crashes almost every time I try to open it even when I have nothing else running on my up-to-date iPhone 8. When it does open it won’t show any dining center info.

## Most praised reviews (10 highest-rated)

### 5/5 — Please Add Support for Alumni

*2020-08-18*

Great app when I was a student. Please add support for Iowa State alumni.

### 5/5 — Love the new update

*2019-04-12*

I like the changes to the app on the version. Very cool

**Developer response:** Thanks for the feedback! CyRide, and by extension the MyState app, uses an external service called NextBus for its data. Unfortunately the issues experienced today are due to problems with NextBus servers which have broken any CyRide services which rely on these predictions. We have reached out to NextBus to find out what we can and plan to add improvements to the schedule in app in case this happens again in the future. The good news is that once the NextBus servers are back up the app will work again without any update. We apologize for the inconvenience and hope you continue to enjoy the app!

### 5/5 — Finally working again!

*2016-01-16, version 3.3*

For a couple months now this app would crash upon opening. Now on iPhone 5s, latest iOS9 to date, works great.

### 5/5 — Fantastic Update

*2015-02-07, version 3.1*

They really listened to what we wanted changed in this app. The bus system now shows more than just the immediate next bus, and the events tab lets you easily add an event to your apple calendar.

### 5/5 — Love the latest update!

*2015-01-20, version 3.1*

After talking to one of your members about this app, I was excited to see this latest update to the app.  I must say I am impressed with the accessibility of this app.  I have been using it for the past year and it has gotten even better! A must-get-app for all new and returning members of the cyclone family!

### 5/5 — Works great before crashing

*2014-11-18, version 3.0.4*

It crashes as soon as I can see the welcome page. Please fix it.

### 5/5 — Amazing App!!!

*2014-08-26, version 3.0.2*

I was wondering how to get somewhere. Actually, without this app I cannot do anything. It contains all needed information. In addition, it has a schedule of busses. Cool app!!!

### 5/5 — Great job with the update

*2014-05-01, version 3.0*

The new app looks really good!! Love the home screen with all that pictures that show off Iowa State! Also, love the new Cyride section it is so user friendly and helpful! Great job

### 5/5 — Convenient

*2013-02-08, version 2.0*

Though they need to have laundry availability actually functioning correctly, it is a great app overall. I use it all the time and I'm hoping this recent update will improve it three-fold!

### 5/5 — Great App!

*2013-02-08, version 2.0*

This is a must-have for any incoming or current Iowa State students. Minor technical problems, but great app overall!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
