# Mysterium VPN: Fast & Secure — user reviews > 132 indexed App Store user reviews of Mysterium VPN by UAB MN Technologijos, rated 4.70/5 from 5,072 ratings. - Source: https://appshunter.io/ios/app/mysterium-vpn-fast-and-secure/id6446624307/reviews - App overview in markdown: https://appshunter.io/ios/app/mysterium-vpn-fast-and-secure/id6446624307.md - Rating breakdown: 5★ 4,312 · 4★ 321 · 3★ 186 · 2★ 92 · 1★ 161 ## What do users think of Mysterium VPN? Overall sentiment: negative **Pros** - 🚀 Fast connection - 🔒 Secure and anonymous - 👍 Easy to use - 💡 Decentralized VPN - 🌐 Large selection of countries **Cons** - 🐛 Frequent disconnections - 🐛 Unreliable performance - 🔋 High battery consumption - 💰 Expensive subscription - 👎 Poor customer service **Commonly reported bugs** - Connection issues with certain countries - Randomly logs out users - Sends data to random email addresses - Identifies IPs as proxies instead of residential **Most requested features** - Add kill switch feature - Allow manual server selection - Improve app stability - Provide refund/cancellation options ## Newest reviews (13 of 132) ### 3/5 — VPN *2026-07-07, version 2.4.6* It’s a good VPN but the app is not doing justice. ### 3/5 — Propre propre *2026-06-11* Propre **Developer response:** Thank you so much for your support – it truly means the world to us! If you feel our service deserves it, we would be even more honored to receive your 5-star rating. Your positive feedback is what inspires us! ### 3/5 — Can’t log on and can’t connect even though my subscription is active *2026-04-03, version 2.4.2* I’ve cancelled my subscription but it’s still active till the end. Yet they won’t allow me to connect and now not even log on. Can’t even connect to a chat ### 2/5 — Error [7042] *2026-01-18* Jetait content au début VPN marche nickel etc… Du jour au lendemain le VPN m’annonce une erreur [7042] j’ai essayé tout les manières pour résoudre ce problème impossible j’ai essayé de contacter le service client , impossible aucune réponse de leur part, je vous le conseille pas autant mettre un peut plus pour un autre que de se faire scam au bout de 1 semaine d’utilisation ### 1/5 — Doesn’t work *2026-01-04, version 2.3.7* Purchased 12 month plan and stopped working after a few weeks. Also needs router wifi to work not on 5G ### 1/5 — NOT support routers ! *2025-12-29, version 2.3.7* Without support for routers NO Value ! This is Not a full useful vpn. Get to work and do it ! To be competitive… ### 1/5 — Straight up scam *2025-12-17, version 2.3.7* This service is built around a very mediocre VPN. That isn’t the core issue I have. My real problem is the billing. Do NOT purchase this or you will be paying well beyond what you planned to. The only way to suspend a plan is to engage their customer service directly which I did. Then I still received a bill for services I’d already paid for and of course they had my card information on file because they don’t tell you what they have on file nor can you delete anything yourself. So here I sit, billed for a service I did everything I could to cancel and now I’ll have to report this as a fraudulent charge to my bank. Stick to Nord or X-VPN because this isn’t the one for you. ### 2/5 — Dos not work all the time *2025-12-13, version 2.3.7* I connect to the server and then not able to navigate the web ### 2/5 — Unable to log in *2025-12-10, version 2.3.7* Hello team Mysterium while using the app it logged me out and when I tried logging in it keeps saying unauthorized please do something about it, I just renewed my subscription ### 3/5 — Need info *2025-12-09, version 2.3.7* Can mysterium work on iPhone? ### 1/5 — For what this VPN *2025-12-03, version 2.3.7* I bought the 2-year plan and got blocked because of “Restricted Conduct.” I checked the restricted list and it says I’m not allowed to upload, download, stream, share, browse, or distribute content such as movies, music, books, etc. So why would I even need this VPN if I can’t use it for basic internet activities? ### 1/5 — Don’t trust *2025-11-28, version 2.3.6* You say must sign up to use but after signing up you don’t offer a free trial!! ### 1/5 — Worst VpN service *2025-11-27, version 2.3.6* This is by far the worst of them all. Unfortunately I subscribed for a year. No Kill switch option Terrible do not download. ## Most critical reviews (10 lowest-rated) ### 1/5 — Great idea, piss poor execution. May be a government honeypot *2026-08-08, version 2.4.7* Do you want a VPN that logs you out every time the app updates? HOLD MY BEER. How about one that has service wide outrages that prevent anyone from using the service? THIS FOR YOU. How about getting downgraded into the lowest tier with restrictions tier after having been and earlier adopter and paying in advance for 2 years of the service before they even had tiers? THEY GOT YOUR REWARD RIGHT HERE. ### 1/5 — Would not buy *2026-06-29, version 2.4.6* I would not use them. I signed up for a subscription while in Europe in January 2026 and requested to cancel in February. I was still getting charged as of June and had to get my credit card company to reject the charge. Even after emailing them multiple times I still receive bills as of late June, which they claimed I never told them why I wanted to cancel when I requested the cancellation multiple times. Can’t trust them. It will cost you more time with your credit card company and new cards than they are worth ### 1/5 — I can’t connect to my vpn *2026-06-02, version 2.4.5* What’s going on with your app, it keeps showing “pls try again again..Error 7042” ### 1/5 — Mise à jour *2026-04-26* Mise à jour Naze, difficile de trouver les villages En plus d’avoir augmenté les tarifs le vpn n’est plus performant, ça sort à dire à vrai dire vérifier stp **Developer response:** Auparavant, l'application n'avait la possibilité d'afficher qu'une liste de pays ; désormais, vous pouvez sélectionner par État de manière beaucoup plus précise qu'auparavant. ### 1/5 — Raloboss *2026-04-23, version 2.4.2* Raloboss ### 1/5 — Un service qui ne tient pas ses promesses. *2026-04-07* Un VPN payant à fuir. Le service client ne réponds pas les week-ends et vous font comprendre qu ils ne vous proposeront aucune solution. Leur système informatique bloque votre accès quand vous utilisez le VPN comme doit l’être utilisé et votre accès est bloqué pour 30 jours ! Une vraie déception si j’avais su je serais resté chez CyberGhost qui sont bien meilleurs ! **Developer response:** I hope that you have now resolved your issue. If anything arises then please get back in contact with us. ### 1/5 — Subscription *2026-02-10, version 2.3.9* Too expensive ### 1/5 — Scam be aware once you subscribe you will never get cancelled *2026-02-05, version 2.3.9* Scam be aware once you subscribe you will never get cancelled ### 1/5 — my review *2026-02-03, version 2.3.9* it was good but when i changed my vpn like 5 times to get good ping they just banned me and i lost half of my days i emailed and everything they said they couldnt do nun about it its not worth it ### 1/5 — Terrible VPN! *2026-02-01, version 2.3.9* Worst VPN ever - charged me but service wasn’t activated I’m unable to get a refund as rude CS said there’s no way he could help with that🤦🏼‍♂️ ## Most praised reviews (10 highest-rated) ### 5/5 — Top VPN for streaming *2026-08-16, version 2.4.8* It’s like what VPN streaming is supposed to be. Everything works and is fast with a local IP. Make sure to get a plan with residential ip support. Only thing missing is an Apple TV app ### 5/5 — ‏ألو *2026-06-07, version 2.4.5* ألو ### 5/5 — 100% Secure *2026-06-04, version 2.4.5* It’s very fast and strong when using it to change your IP or creating accounts using the Mysterium VPN ### 5/5 — Best Vpn App *2026-02-11, version 2.3.9* Is the best one! ### 5/5 — Works as intended *2026-01-21, version 2.3.8* Would love Apple TV support ! ### 5/5 — works great *2026-01-19, version 2.3.8* i use mysterium as a consumer and have a node myself, i’ve encountered no issues to my knowledge, it is a smaller VPN compared to huge data centres but the number of high speed residential VPNs are incredible- it’s a network that genuinely makes me feel safer on the internet. ### 5/5 — Finally fixed the VPN Connections *2025-12-10* Since a few days the location revealing connection interrupts seem to have been fixed. Thank God. Last 4 months were such a pain with workarounds. So far on iPhone 12 the connection is stable. I will test others an also macOS soon, if the connection is reliable again. Update 10/12: Now unable to login on any device.Unauthorized! Lately just Unreliable 🤷🏼‍♂️ **Developer response:** We apologize for the inconvenience. If you have any issues, please contact us at help@mysteriumvpn.com, and we will resolve your issue. ### 5/5 — Big thiefs❌❌❌ *2025-10-30, version 2.2.3+1* I subscribe the app just a week ago and use it for a few days now the app it not connecting at all for 2 weeks now that 2 to 3 weeks out of my subscription plan this is a big disappointment and a fraud activity ### 5/5 — Le meilleur tout simplement mais…… *2025-10-22* Le meilleur des vpn car on utilise des IP’s résidentielles, pour bien faire fonctionner Mysterium VPN sur Mac OS il faut soit désactiver ou activer (Limiter le suivi de l’adresse ip) dans les options reseau, ( soit wifi ou ethernet) tout depends de l’ip utiliser, certaines ip’s demande d’activer ou de désactiver (Limiter le suivi de l’adresse ip) je suis sur Mac OS Tahoe donc peut être que sur Sequoia et ou Sonoma pas besoin de jongler avec cette option de limitation de l’adresse ip. ### 5/5 — they are the best *2025-10-13, version 2.2.2* nice deal --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*