# Mystery Case Files: Key To Ravenhearst - A Mystery Hidden Object Game — user reviews > 103 indexed App Store user reviews of Mystery Case Files by BFG Entertainment Inc., rated 4.60/5 from 482 ratings. - Source: https://appshunter.io/ios/app/mystery-case-files-key-to-ravenhearst-a-mystery-hidden-object-game/id1079639687/reviews - App overview in markdown: https://appshunter.io/ios/app/mystery-case-files-key-to-ravenhearst-a-mystery-hidden-object-game/id1079639687.md - Rating breakdown: 5★ 363 · 4★ 83 · 3★ 15 · 2★ 7 · 1★ 14 ## What do users think of Mystery Case Files? Overall sentiment: positive **Pros** - 🚀 Absorbing and engaging gameplay - 👍 Excellent graphics and visuals - 💡 Challenging and creative puzzles - 🎨 Atmospheric and immersive experience - 🕹️ Enjoyable hidden object scenes - 🕵️‍♀️ Intriguing and captivating storyline **Cons** - 🐛 Frequent crashes and performance issues - 💰 Expensive for the length of gameplay - 🕹️ Some puzzles and mini-games are frustratingly difficult - 🤖 Inconsistent or nonsensical plot elements - 🔒 Locked content behind additional purchases **Commonly reported bugs** - Certain puzzles not registering correct solutions - Touchscreen controls not responsive in some scenes - Game failing to load or progress after purchase **Most requested features** - Custom difficulty settings - Ability to replay completed puzzles and mini-games - Improved optimization for older devices ## Newest reviews (15 of 103) ### 4/5 — Très bien mais *2023-03-22* Je connais bien les MCF pour avoir joué à certains sur mon PC autrefois et je sais que celui-sera tout aussi bien. Par contre le jeu n'est pas en plein écran sur mon IPhone 13 Pro. Est-ce normal ? Ce n'est pas pratique pour jouer confortablement. ### 4/5 — . *2022-11-26, version 1.0.4* Bien aimer mais trop scène sombre ### 4/5 — Mystery Case Files *2021-10-26* Early days yet but loving the way you are drawn through. I gave it a 4⭐️ but if it doesn’t suddenly start charging me for energy or basically just playing I’ll give it a 5⭐️. Looking forward to finding out. ### 4/5 — Classic MCF/HOG adventure *2021-10-16* Good puzzles. Scary scenario. Fun over-arching storyline to keep a gamer interested. One of my favs. I’m enjoying revisiting this one and replaying it. Like that even some of the HOG elements makes one combine items to find things hidden underneath or locked in other items. Well done. ### 4/5 — Bummed at how short it is. *2020-11-15* I was first introduced to MCF and Ravenherst with the very first game on the PC. And I’ve loved it ever since. So when I found this one I was excited! I paid the $7 thinking that I would have weeks of puzzles and HOG to do, just like the PC game I had years ago. This game literally took me 8 hours to play all the way through. I was really bummed. The graphics and the storyline are all great. I just don’t think it was worth $6.99 for that short of a story. ### 4/5 — First 3 Ravenhearst Games *2020-04-26, version 1.0.4* I’ve been really enjoying this game but I’d like to play them in order. Where can I download the first 3? I can’t find them in the App Store. 🙁 ### 5/5 — Wow *2020-01-02, version 1.0.4* Vraiment un plaisir de découvrir ce jeu! Très bien conçu avec de beaux graphiques. Bien pensé j’ai un plaisir fou! Bravo! ### 5/5 — Superbe *2019-12-17* Très beaux graphismes et jeu captivant ### 5/5 — <^•^> *2019-07-03* 素晴らしい ### 4/5 — To tell that this excellent. Very good Game *2019-05-28* Awesome game superb ghostly animation. But to gain 5 stars from just work a little hard on it. Thanking you. Sorry if you didn’t like. Your’s game’s fan ### 5/5 — Great game *2019-05-23, version 1.0.4* A very interesting game. Great artwork and challenging puzzles. ### 5/5 — Really *2019-04-18* Why do you want us to pay for the rest of the game when we didn’t have to pay to get the rest of the Malgrave incident just why? ### 5/5 — Mystery case files *2019-04-02* I love all the mystery case files, some are a bit tough but still fun, I,m hooked ### 5/5 — Très bon jeu *2019-02-21* Jeu très prenant. Des soc pas banales et intéressantes. Bravo. ### 2/5 — Wow got me mad *2019-02-16, version 1.0.4* Amazing game, but you play for an hour than you need to spend money. Would give it a 0 star but it’s fun. ## Most critical reviews (10 lowest-rated) ### 1/5 — Constant crashing *2024-11-28, version 1.0.4* After paying for the full version and making it halfway through the app crashed…continually. I finally gave up. So frustrating. Money down the drain. ### 1/5 — Not a hidden object game *2023-11-25, version 1.0.4* As a long time lover of the original MCF hidden object games, I am absolutely and utterly disappointed with this game. This should be marketed as a puzzle game, and not first and foremost as a hidden object game. Not worth the $ 9.99 plus tax that was paid and frankly more a source of frustration and anger, rather than a great story and hidden objects. Honestly, Big Fish, this game sucks. ### 1/5 — Bad game performance *2020-03-23* I love mystery cases files games; however, this game is killing my patient. I have an iPhone 7 and the touchscreen of some elements are horrible. Some elements do not respond and some hits boxes are misaligned from the element. But the main reason why Im leaving this review is because the carousel puzzle. In the game there is one part where you are in a room and you will find a curtain that you need to insert a ticket and after that the puzzle reveals. I found all the carousel missing piece and put all of them in the right order but the game does not do anything (how do I know this), after 45 mins thinking if my combination was wrong (which wasn’t) I googled for the right combination just to make sure that I was wrong, but not, I wasn’t wrong. My combination was right since the first try, and the game does not do anything. ### 1/5 — Not working properly *2019-07-02, version 1.0.4* One of the embedded games will not move forward. I solve part of the puzzle (i know i do because i have had to skip that part and it shows me the answer), then when i go back, and resolve it, it doesn’t work. So sad. ### 1/5 — Won,t open *2019-01-20* Doesn’t,t let you open the full version when you pay for the full game absolutely awful and disappointed that they take your money ### 1/5 — iPhoneXで進めない *2018-12-26* 課金して進むと、レーブンハースト邸に入りいくつかのミニゲームが用意されてるが、iPhoneXで反応しないものがあり、先に進めなくなった。ヒントや攻略ガイドを見ても動くはずのものが動かない。iPhoneXユーザーは課金してはいけないようだ。 ### 1/5 — Ads are popping up even when you pay *2018-05-17, version 1.0.4* I am not sure why, but ads are popping up even when you pay for the game. Very annoying and I hate it when they take you for a fool!!!!!! ### 1/5 — DO NOT PURCHASE! *2017-11-18* Big Fish at it again. I already purchased this game! But since it was re-released on sale it says I have not. I have the same game opened in the other app which allows me to play through since I PURCHASED IT! Make sure you search for the game in the App Store and go to the other version you already downloaded before getting sucked in to their tricks. Keep a list of games you already purchase or you’ll be wasting money! Shame on you BF!!!!!!!!!!!!!!!! ### 1/5 — Y *2017-05-01, version 1.0.4* Bought game it doesn't work ### 1/5 — Will not download *2017-04-06* Bought this for 6.99 it did not download,contacted amazon and iTunes and they returned money and told me to contact big fish but can find no email address. big fish games used to be good but now,too,expensive and always problems ## Most praised reviews (10 highest-rated) ### 5/5 — Key to RAVENHEARST *2025-03-11* As absorbing as when I first discovered the Ravenhearst collection many many years ago, but updated for modern audiences ### 5/5 — Great game *2024-04-09* I have loved all the games I this series. ### 5/5 — Ravenhearst *2024-01-27* I love this game! Played a few ‘case files’ games on laptop a couple of years ago,so when I discovered a few ‘big fish games compatible with my current iPhone I couldn’t wait to download them and get playing. Even on small screen the scenes are faultless and the graphics are great. Very addictive. Well done big fish ### 5/5 — Incredible-does not disappoint! *2023-11-15* I love a good mystery, but a macabre myster-well, then I’m a captive audience. The plot was good, but more background would make it better. The imagination and graphics were outstanding-as a designer I can appreciate the work, time and effort that went into this game. I loved it and hope to see more from these talented group of artists! Thank you-Well done! ### 5/5 — Just brilliant *2023-07-23* Best I’ve played - the whole series is a feast for the senses. Worth every cent. The puzzles are challenging, the storyline engaging. I like the fact that when you need to use an item it is t front and centre, you have to really think about where it belongs or where it was in the previous scenes. Absolute gem of a series. ### 5/5 — Top *2021-07-02* 0 bug, il fonctionne très bien, il est plus difficile que les autres Big5, je recommande fortement ### 5/5 — Addictive! *2021-03-05, version 1.0.4* This game is simply amazing. I love playing these type of games. This one is by far the most intriguing of all. ### 5/5 — J’adore ce jeu de MCF! *2021-02-13, version 1.0.4* La collection des jeux MCF est agréable à jouer et celui-ci ne fait pas exception!! ### 5/5 — Great game,mystery case files is the best *2021-01-05* Nothing like Dire grove or 13th skull but this is close to them. The newer ones are not on iPad yet so please hurry and give us access ### 5/5 — One of the Best *2020-07-31, version 1.0.4* Seriously - the Mystery Case Files, Ravenhearst and Dire Grove series of games were some of the very best Big Fish games that I’ve played. Lately I’ve played way too many mediocre, trite and so-so games just to have something to do to pass the time during this COVID-19 shelter-in-place period so I’ve gone back to replaying the Ravenhearst games again. I wish they were all this good. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*