# Mystery Case Files: Ravenhearst Unlocked - A Hidden Object Adventure — user reviews > 85 indexed App Store user reviews of Mystery Case Files by BFG Entertainment Inc., rated 4.50/5 from 464 ratings. - Source: https://appshunter.io/ios/app/mystery-case-files-ravenhearst-unlocked-a-hidden-object-adventure/id1101465078/reviews - App overview in markdown: https://appshunter.io/ios/app/mystery-case-files-ravenhearst-unlocked-a-hidden-object-adventure/id1101465078.md - Rating breakdown: 5★ 327 · 4★ 87 · 3★ 19 · 2★ 13 · 1★ 18 ## What do users think of Mystery Case Files? Overall sentiment: mixed **Pros** - 🚀 Great gameplay - 👍 Interesting story - 💎 Excellent graphics - 🕹️ Fun puzzles and mini-games **Cons** - 🐛 Glitches and bugs - 🕹️ Unclear puzzle instructions - 🔌 Compatibility issues with newer devices - 💰 High price for an older game **Commonly reported bugs** - Game freezes or crashes at certain points - Items/objects become invisible or unresponsive - Inability to progress past certain puzzles or scenes **Most requested features** - Update the game to be compatible with latest iOS versions - Add more chapters and content to extend gameplay - Improve puzzle design and clarity of instructions ## Newest reviews (12 of 85) ### 4/5 — Ravenhearst unlocked *2024-08-19, version 1.0.0* I really enjoy playing this game. I’m on my second round now. I have purchased the game; I am wanting to get the guide and every time I get the same message, that I can’t get it to try again later. I’ve tried numerous times on various days and still can’t gain access to it. I gave it a four star rating for this reason. ### 2/5 — Big Fish *2024-05-22, version 1.0.0* I miss the old Big Fish games and would gladly pay $6.99 or more to play one again. The graphics and music were stupendous. The new developers’ games seem even older, with stilted figures and immature and similar plots. With the growth of technology after all these years, I would expect at least the same quality as BF games made over 15 years ago. ### 4/5 — I have played almost all the Ravenhearst games. *2021-01-01, version 1.0.0* The Ravenhearst games are all wonderful every few ones incorporating new things. My all time fave is the first all HOP one, for nostalgia. I played it so often I had a ball zipping through it! ### 5/5 — PLAYING WHILE IN HOSPITAL *2020-12-09, version 1.0.0* I’m really enjoying this game to pass the time while I’m in the hospital (COVID and PANCREATITIS). Thanks for the game. ### 3/5 — Mystery Case Files- Ravenherst Unlocked *2020-12-06, version 1.0.0* I enjoy the MCF games and especially the ones involving Ravenherst. I have never had a game the was so glitchy I could not get to the end but this one hung up for me twice at the second multipart puzzle. I was very disappointed in this and I am hoping this will be fixed in a future update. ### 5/5 — Cool *2020-11-23* Cool! ### 5/5 — Not advancing in a scene *2020-11-22, version 1.0.0* Loved the game up until the priest terrace. Made it all the way through the game and won’t let me get past this scene. IM NOT STARTING OVER. too bad a paid money for the unlocking. ### 5/5 — Excellent game! *2020-11-20, version 1.0.0* I absolutely love this game. It was well worth it! scenes are wonderful... ### 3/5 — To pricey with glitches *2020-10-13, version 1.0.0* The graphics are nice but small! I have good eyesight but struggled to read or find items! That was a real disappointment! The puzzles were boring and made little sense.. Glitches, so many glitches. Had to reset the puzzles or it would pick an item I didn’t touch. I have an iPhone 11 so that shouldn’t be a problem! Maybe spend more time making sure glitches are not an issue and write a better story line! That would be nice.. And please make the words bigger so people can read them! My 25 year old could hardly read it, others couldn’t read it so it’s definitely not a “me” problem!!! ### 3/5 — Ravenhearst unlocked *2020-10-12, version 1.0.0* Been waiting a long time for this (hopefully the last) one! Played them all! Few screw ups with the game tho, glad I only paid $2.99! Had to install and uninstall this game THREE times! It started in different places in the game until finally it worked! On the big games (with many parts) they never worked right! The last one was entirely screwed up! BIG FISH, I do not expect this from your games. You need to play it yourselves and see if these problems happen to you! Really was discouraging because I couldn’t focus nor enjoy the game properly. Haven’t played your games in awhile, and I sure hope this isn’t indicative of all your new games! If you can get this for $2.99, great! But don’t waste your money if it’s $6.99 please! ### 4/5 — Doc Ethon *2020-10-11* I had no choice but to delete the game after trying everything I could to get out of the priests cave stuck software loop. I was very dissapointed that such a great game with extras, that I paid for, couldn't be enjoyed to its completion. ### 2/5 — Didn’t have a clue what was going on *2020-10-10* Nonsensical story - ended up tapping the screen mindlessly to progress before finally deleting ## Most critical reviews (10 lowest-rated) ### 1/5 — Outdated, Unsupported. *2024-07-16, version 1.0.0* I wasn’t aware the app itself hasn’t been updated in YEARS. As a fan of Mystery Case Files, I wasn’t aware. I purchased the full game and it is unresponsive on iPhone 14 pro. The game is essentially dead and useless to play without an update. Apple needs to remove this from the App Store. Now I’m fighting for a refund. BEWARE BEFORE YOU DOWNLOAD! ### 1/5 — Too Many Glitches *2024-05-24, version 1.0.0* Paid for full game but can’t finish. Too often the item received and needed is invisible and can’t be used. ### 1/5 — Please fix the games *2024-04-30* All of the games crash at a point, in my mac and on my ipad. I love playing so please fix it ### 1/5 — So not worth it! *2023-05-17, version 1.0.0* Very disappointed only played a few days then the game was done. I wanted more searching and less puzzles. ### 1/5 — Not unlimited play *2023-04-25, version 1.0.0* The game is great but now 2 years after purchasing suddenly can’t unlock the full game. Same with other Big Fish games. Their support tried to help but couldn’t. Apparently there is either a time limit or number of plays limit. ### 1/5 — Glitch stopped play *2021-11-03, version 1.0.0* I’ve tried this game twice now. Deleted, updated and reloaded. There’s a scene (four knives crossed that you are supposed to remove) that won’t acknowledge your touch. And, yes, I checked the step-by-step tutorial to make sure I wasn’t missing something. Had to abandon the game. Very disappointed as I loved the earlier installments. ### 1/5 — 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷 *2021-07-31, version 1.0.0* Played the free part of this game, was ok, but there’s no way I’ll pay almost £7 for any of big fish games 😡especially when they are older issues. 🤯. ### 1/5 — Don’t pay! *2020-11-28, version 1.0.0* Once again, I paid for this game but now says I haven’t. Sick and tired of BF taking my money and not letting me play again! ### 1/5 — Game has a glitch *2020-10-07, version 1.0.0* The game has a glitch and you can only get so far there doesn’t seem to be a way of sorting it out and you can’t get any help from the manufacturer do you not bother buying as you will not get a refund or any help. I’m at a loss of what to do ### 1/5 — Freezing *2020-09-05* I bought mystery case files unlocked ravenhurst and part way through one of the puzzles has froze. Why pay all that money when you can’t complete game or have to start over. ## Most praised reviews (10 highest-rated) ### 5/5 — Please update Madam Fate *2024-05-22* Great game with so much nostalgia, awesome graphics ahead of its time. Sadly unable to play it as a message pops up acknowledging that the game developers need to update the game to become compatible with current IOS versions. Please update 🙏🏻 ### 5/5 — Goodgirl112233 *2023-05-02, version 1.0.0* This game is SO amazing I love it and I was so sad when it told me that I was finished I was so sad but I still liked it from the beginning ### 5/5 — Some of the best *2023-02-13, version 1.0.0* Loved this entire series, but don’t be fooled when they say you can play them forever. You can’t. There are 3 others I’ve paid for and enjoyed and can no longer access. Pretend you can play them for a short time. ### 5/5 — Yes! Thank you! *2021-12-30, version 1.0.0* Ravenhurst games are my favorite to play. This one doesn’t disappoint! ### 5/5 — Ravenhearst :) *2021-10-13, version 1.0.0* It was good. Gonna replay it ### 5/5 — Hell of a game *2021-09-23* Great game great graphics love it ### 5/5 — Awesome I loved it!!!!! *2021-07-07* The ending was awesome I loved the mini games and my brother kept pressing hints it was amazing I love it you need to make another one which more levels and mini games and characters thank’s if you can :) :) ;) ;) ### 5/5 — Brilliant! *2021-02-16, version 1.0.0* This is the best game I’ve played for years, I love it. More like this please! ### 5/5 — Ravenhearst mystery case files *2021-02-11, version 1.0.0* Hi all. I just love, love, love, did I mention that I love these games! May we get some new ones please? ### 5/5 — Interesting and Captivating *2020-12-20, version 1.0.0* Still playing, but I am really loving this game so far. One of the best story lines, by far. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*