# Mystery Case — user reviews > 18 indexed App Store user reviews of Mystery Case by JOYSTREAM TECHNOLOGY LIMITED, rated 4.70/5 from 125 ratings. - Source: https://appshunter.io/ios/app/mystery-case/id6755813545/reviews - App overview in markdown: https://appshunter.io/ios/app/mystery-case/id6755813545.md - Rating breakdown: 5★ 105 · 4★ 12 · 3★ 4 · 2★ 1 · 1★ 3 ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad tech support *2026-06-24* I have technical issues with this game. Emailed tech support no answer or response. **Developer response:** We sincerely apologize for the delayed response. We have been putting all our energy into creating a new story, which will be released next month. We are also fixing all known issues. Please try deleting the problematic chapter resources in-game and re-downloading them to resolve this. ### 1/5 — Фу *2026-06-03* Игра виснет , нельзя выполнить задания из-за этого ужас **Developer response:** Приносим извинения за испорченное впечатление. Пожалуйста, попробуйте удалить ресурсы этой главы внутри игры и скачать их заново, чтобы решить проблему. Ваши сохранения не пропадут! Если ошибка повторится, сообщите нам, и мы обязательно поможем. ### 1/5 — Lots of bugs *2026-06-01* Ghost West Ch 4 can’t be finished due to bug, Deadcity Escape Ch 4 has a bug in the chess puzzle. **Developer response:** We apologize for the delayed response. These issues have been completely fixed. Please delete the chapter resources within the game and re-download them to resolve this; your save data will not be affected. We are preparing a new story and hope you will enjoy it! ### 1/5 — Can’t play whole game *2026-04-26* You can only play the first two chapters. Not cool. **Developer response:** We sincerely apologize for this issue! We tracked it down to a glitch with our remote resources hosted on Amazon servers that was blocking downloads. We have completely fixed this on our backend. All content is now fully available. Please try again, and we hope you enjoy the rest of the story! ### 2/5 — Bugs *2026-07-09* I really enjoy playing this game however, there seems to be a lot of bugs in the game and now I cannot continue on till its fix **Developer response:** We sincerely apologize that bugs have affected your experience. We are continuously working to fix them. Could you please tell us the specific bugs you encountered? This will help us resolve the issue and optimize your experience faster. Thank you for your feedback! ### 2/5 — Fun game, but it won’t let me continue playing. *2026-04-30* Every time I beat the second chapter, for every story available, it will always fail to down load the third chapter and let me continue. It says “HINTS” Chapter failed to download. **Developer response:** We sincerely apologize for the interruption! We tracked this issue down to a glitch with our remote resources hosted on Amazon servers. The great news is we have fully repaired the corrupted files on our backend. The new content is now ready for you. Please try again! ### 3/5 — 2 Good Cases *2026-08-28* The first two cases were well done, with decent graphics and dialog, including good English translation. The last three were totally different. Primitive graphics, poor or non existent translation, and impossible to follow story lines. Had to quit them without finishing, not fun to play. **Developer response:** We’re sorry the last three cases fell short. They’re some of our earlier work, and we’re currently improving their translations; the latest update is awaiting store review. We also have a brand-new story coming soon, and we hope it gives you a much better experience. Thank you for the honest feedback! ### 3/5 — Will not let me *2026-05-04* Will not let me download chapter 3 can anyone help? **Developer response:** We sincerely apologize! We tracked the issue down to a problem with our remote resources hosted on Amazon servers, which corrupted the files and blocked downloads. The good news is we just fully repaired the corrupted files on our end. You should be able to download it normally now. Please try again, and thank you for your patience! ### 5/5 — Mystery case *2026-08-20* Great gameplay ### 5/5 — Sooooo good. *2026-07-27* This mystery was one of the best I’ve ever played. There were hard questions and journeys but it was all worth it. I’d advise all thinkers to give this a go.. I bet you’d leave a review such as mine **Developer response:** Thank you so much for this wonderful review! We’re thrilled that you found the mystery and its challenging puzzles so rewarding. Your recommendation means a lot to our team, and we hope the next investigation brings you just as much enjoyment! ## Most praised reviews (8 highest-rated) ### 5/5 — Absolutely love this game *2026-07-03* More stories please!! But one thing is annoying me, I have finished the Ghost West stories and the last one is saying 100% and not completed so how do I fix it please? **Developer response:** Thank you for your support! We are currently putting all our energy into creating the next story, which will be released next month. We hope you enjoy it! Regarding your issue, it was caused by a minor bug. Please try deleting the chapter resources in-game, re-downloading the latest ones, and entering the chapter again to resolve it. ### 5/5 — Escape room *2026-06-14* I can’t begin to tell you how much I love this game definitely worth playing I’m addicted I love it so much well done guys **Developer response:** Thank you so much for the incredible support! We are thrilled to hear you're enjoying it so much. Our team is already working hard on new cases, stay tuned! ### 5/5 — Excellent Game *2026-05-12* By far the best game going around for phones, well done to the development team. You have really raised the bar for gaming on an iPhone. The interactions within the game are first rate. So once again well done 5 stars. 👍 **Developer response:** Thank you for recognizing our interaction design! Your feedback provides great motivation for our ongoing development. We are currently optimizing the existing mechanics to ensure a seamless experience, while steadily developing brand-new cases. Stay tuned for future updates! 🕵️‍♂️ ### 5/5 — Superb! *2026-05-11* Fantastic game with so many excellent puzzles and great stories, it is very well put together. Very enjoyable and logical to play. First class game!! **Developer response:** Thank you for your support! The download issue you mentioned has been completely resolved on our end. More importantly, an exclusive heads-up: a brand-new, complete story is currently in the final preparation phase for iOS and will be released very soon. Stay tuned for the next adventure! ### 5/5 — Fun game but problem continuing *2026-05-05* It’s a really fun game I love the stories for it and the clues and the little mini games that are in it but when I tried to do chapter three it always says fail to download and won’t let me play **Developer response:** We deeply apologize for the download failure! We discovered an issue with our remote resources hosted on Amazon servers that was blocking downloads. We have fully repaired the corrupted files on our backend, so it should be working perfectly now. Please try downloading it again. Thank you so much for your patience and support! ### 5/5 — Fun *2026-05-03* The game is fun but it won’t let me download the 3rd chapter. Can you please fix it? **Developer response:** We are thrilled to hear you're having a great time! Please accept our sincere apologies for the download error. We tracked the issue to our remote resources on Amazon servers and have officially deployed a fix on our backend. You should be able to access the chapter now. Please try again and thank you for being so patient with us! ### 5/5 — Tricky *2026-03-16* The puzzles get harder as you go further into the game ### 5/5 — Amazing game *2026-03-11* So interesting --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*