# Mystery Files: Hidden Objects — user reviews

> 1,155 indexed App Store user reviews of Mystery Files by DO GAMES LIMITED, rated 4.60/5 from 5,734 ratings.

- Source: https://appshunter.io/ios/app/mystery-files-hidden-objects/id1589094825/reviews
- App overview in markdown: https://appshunter.io/ios/app/mystery-files-hidden-objects/id1589094825.md
- Rating breakdown: 5★ 4,445 · 4★ 703 · 3★ 329 · 2★ 115 · 1★ 142

## What do users think of Mystery Files?

Overall sentiment: neutral

**Pros**

- 🚀 Continuous levels
- 👍 No ads
- 👍 Multiple games in one app
- 👍 Challenging puzzles
- 👍 Enjoyable stories

**Cons**

- 🐛 Glitches and bugs
- 🐛 Unresponsive controls
- 🐛 Broken hint system
- 🔑 Excessive use of keys/coins to progress
- 🔑 Long wait times for keys

**Commonly reported bugs**

- Puzzles not working as intended
- Scenes/items disappearing or becoming uninteractable
- Game progress being reset or lost
- Crashes and freezes when using in-app purchases

**Most requested features**

- More ways to earn hints/coins without paying
- Better instructions for mini-games
- Ability to skip difficult puzzles

## Newest reviews (14 of 1,155)

### 3/5 — Blocage partie

*2026-08-30*

Blocage sur certaine partie obliger de supprimer la parti et la recommencer du début

**Developer response:** Bonjour ! Nous travaillons à la résolution de ce problème et nous publierons la mise à jour prochainement. Nous sommes désolés pour ce désagrément avec notre jeu d'objets cachés.

### 3/5 — Récompense

*2026-08-27, version 11.19.0*

Trop peux de récompense, mais jeux agréable

### 3/5 — Переустановила игру, прогресс не сохранился и покупки тоже!

*2026-08-23*

Уважаемые разработчики, пришлось переустановить игру, так как забился кеш. Вошла заново под своим аккаунтом, но купленных монет и кристаллов нет! Прошу вернуть. 
И прогресс тоже. Теперь мне предлагают всё с самого начала. Умоляю, верните мне всё, как было.

**Developer response:** Здравствуйте! Напишите, пожалуйста в нашу службу поддержки, используя кнопку "Поддержка" в самой игре или на почту support@dominigames.com. Подробно опишите ситуацию и приложите чеки, подтверждающие покупки во внутриигровом магазине, если вы их совершали. Наши специалисты будут рады вам помочь!

### 3/5 — Good

*2026-08-22*

Good

**Developer response:** Hello! Thank you very much for your review concerning our hidden object mystery game. We are always collecting user feedback and emails that we can apply with updates.

### 3/5 — Bien

*2026-08-22*

Il est dommage qu’on ne puisse pas gagner des rubis en regardant des pubs. En effet tout le monde ne peut pas se permettre de mettre de l’argent véritable dans les jeux et seul les pubs permettent de pouvoir jouer à ses jeux et s’évader un peu du monde réel !

**Developer response:** Merci pour votre retour ! Nous comprenons tout à fait votre remarque.  Nous souhaitons préciser que vous pouvez obtenir gratuitement des pièces en regardant des publicités dans le jeu. Nous espérons que cela vous permettra de continuer à jouer et à profiter de votre aventure sans avoir à dépenser d’argent réel. Merci pour votre soutien !

### 2/5 — Glitches

*2026-08-17, version 11.16.0*

The game is constantly glitching in the middle of playing causing me to have to delete the one I’m currently on and start all the way over

### 4/5 — Cool

*2026-08-16, version 11.16.0*

Good brain workout. No energy system which is lovely. Some puzzles could be dumbed down a bit

### 4/5 — Puzzles

*2026-08-11, version 11.16.0*

I am enjoying the games but I wish the map showed where there was something to do. I get frustrated sometimes unable to find where I need to go next.

### 5/5 — Баг

*2026-08-08*

В части  Цветок раздора:купол судьбы не переходит на третью локацию, проходишь в проем дверной после этого черный экран, не дает увидеть эту локацию

**Developer response:** Здравствуйте! Этот эпизод был удален из нашей библиотеки и более не поддерживается. Приносим извинения за неудобства, с которыми вы столкнулись. Благодарим за ваш отзыв!

### 3/5 — Update with bugs

*2026-08-07, version 11.16.0*

I love this game. Keeps me occupied and interested for a long time. However, there is a puzzle with rings and the rings are frozen won’t move. Which is prohibiting me from finishing the level. Please fix as soon as possible, this is deterring me from playing the game.

### 3/5 — -

*2026-08-05, version 11.16.0*

A good addictive game, half of the mini games don’t work properly so can’t progress more

### 3/5 — Buena recopilación pero muchas fallas

*2026-08-02, version 11.15.0*

Es una excelente recopilación de juegos, y puede jugarse con internet a intervalos, es decir bajas el episodio y puedes desconectarte, lamentablemente hay muchos fallos y los rompecabezas no pueden resolverse. No parecen piezas y la única forma de continuar es saltarlos si eres f2p es imposible.
Muchas imágenes son microscópicas y es difícil encontrar los objetos.

Ya he jugado al menos 5 juegos de los cuales no he podido completar 3

### 2/5 — Wow

*2026-08-01, version 11.15.0*

Sadly, I didn’t get past the first few screens before giving up. The program is slow and remarkably unresponsive, but the worst part is the dialogue. The script is very poorly written to the point it is often difficult to comprehend who or what is the subject or object of the passage. I simply don’t have the patience to be faced with such questionable content.

### 5/5 — Nefer

*2026-08-01, version 11.15.0*

Amazing

## Most critical reviews (10 lowest-rated)

### 1/5 — False advertising

*2026-09-01, version 11.20.0*

The ad I saw showed a case involving Supernatural. That case is not in the game.

### 1/5 — Bad

*2026-08-16, version 11.16.0*

It does not save my progress when I delete by accident and redownload it

### 1/5 — Game Glitches/Issues

*2026-08-14, version 11.16.0*

Not sure if the game has a ton of glitches or if this is normal, but I’ve tried so many different games now and cannot get past certain scenes. The game seems to either glitch and not allow you to click or things or there is complete lack of instruction on what you’re supposed to do. It’s very annoying and a waste of time.

### 1/5 — Заснеженная вершина

*2026-08-06*

Не получается в конце где зима , надо использовать домкрат на камни , но даже смотрела прохождение , там другая картинка изображена , не такая как в игре и домкрат не применяется

**Developer response:** Здравствуйте! Мы сожалеем, что вам пришлось столкнуться с этой ситуацией в нашей игре на поиск предметов. Пожалуйста, напишите в нашу службу поддержки support@dominigames.com. Подробно опишите момент, где возникли сложности (что происходит, куда вы нажимаете и т.д.) и, если это возможно, приложите скриншот. Наши специалисты будут рады помочь вам.

### 1/5 — Piano puzzle

*2026-08-05, version 11.16.0*

Good game until I came across the piano puzzle on the city of fire no matter what move I decide to make the right keys will not work and if forcing me fail with every try

### 1/5 — Mystery files snowy peak

*2026-08-03, version 11.16.0*

I used to play these games years ago.  This does not give you what it is supposed to offer. Right at the beginning you are supposed to be able to contact the character there for hints. Can’t find that. The hints never worked.  Then it wanted me to spend money for more crystals. In good games you can earn theses items vs only being able to buy. It said you can skip game how?  Nothing was there to allow a skip. I watched an ad to get more crystals. I could not get out of it without downloading the app. It still did not give me my crystals.  This isn’t worth the bother.  I’ll never get one of their games again.

### 1/5 — Very sad game it doesn’t work very well

*2026-07-30, version 11.15.0*

The game doesn’t work very well. Once you get past a certain point the game wants to turn itself off. You have to buy coins and everything just to get through certain parts of the game because it doesn’t let work very well not only that it doesn’t save any of your progress if the app gets deleted even if you login I was very sad I lost all the progress in the game and had to restart over again. I would like to see how the game story plays out but now I gotta start all over again. Plus some of the game parts don’t work where it won’t let you do any of the touch and you have to use clues to get back to where you were even though you knew where it was. and sometimes the game is just blurry. I think after I refinish the storyline, I will delete the app cause I am very upset.

### 1/5 — 再度請教

*2026-07-26*

語言「簡体字中国語」寫著可使用、請問為什麼不能使用？
日本語也不會再追加嗎？

**Developer response:** Hello! We’ll think about adding other translations into our hidden object adventure games. Thanks for your support!

### 1/5 — Awful

*2026-07-25, version 11.14.2*

Took forever to get to the point with awful music wittering on and on before you could get to anywhere that said settings…. I gave up before I even started as the beginning was far too laborious!

### 1/5 — Bug/glitch

*2026-07-12, version 11.13.0*

July event is stuck on second level.  2 springs, a lighter, magnet.  Hint says nothing available. Walkthrough says select wooden stand in side the tent.  Nothing happens.

## Most praised reviews (10 highest-rated)

### 5/5 — Mystère files

*2026-08-30*

Captivant

### 5/5 — Love it

*2026-08-29, version 11.19.0*

U rock

### 5/5 — Fun game

*2026-08-24, version 11.19.0*

I love playing this game.  It makes you think

### 5/5 — Power of Love:Deadly Waters Error

*2026-08-24*

I’m playing Power of Love: Deadly Waters, and I used rubies twice to skip the part where I have to move the boxes, but it still won’t let me proceed to the next stage. Is it possible to cancel or get a refund for the rubies I used?

**Developer response:** Hello! Thank you for letting us know about this situation. Our development team is currently working on fixing it. The update will be released soon. Your comfort while playing our hidden object-finding games is very important to us! You can always contact us at support@dominigames.com in case of any questions.

### 5/5 — Great game

*2026-08-23, version 11.19.0*

Nice and relaxing without making you pay.

### 5/5 — Great games

*2026-08-22, version 11.19.0*

Various games to keep me thinking and occupied!

### 5/5 — Très bonne application

*2026-08-22*

Pleins de choix d’aventures différentes

**Developer response:** Bonjour ! Merci pour vos 5 étoiles ! Nous sommes ravis que vous aimiez les histoires d'aventure et de puzzle. Continuez à jouer et à vous amuser !

### 5/5 — Muy buena opción

*2026-08-14, version 11.16.0*

Interesante

### 5/5 — Really good

*2026-08-12, version 11.16.0*

Most of the puzzles are solvable. Some take a while but I have come to a point in one that I just can’t get passed so I’ve moved on to different ones will come back to it later

### 5/5 — Padre

*2026-08-12, version 11.16.0*

Great game!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
